Ratings based on 1,388 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

not up to hilton honors

Posted Jun 4, 2017
Pros: not bad - just not good
Cons: spiffy it up
Location: ride airplanes - it is an airport hotel
just not up to expected hilton standards but the locations is great for an airport hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco,CA

Close to airport. Short stay place.

Posted May 29, 2017
Fast check in. Large room. Was equal access (didn't notice when booking) so bathroom was a bit like a gym locker. Room was not at all insulated from noise. Could hear even quiet voices in next room and hallway, though surprisingly not the road noise.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara, CA

Conveniently close to the Edinburgh Airport

Posted May 26, 2017
Pros: A very convenient location with good access for early morning flights, to the airport.
Location: Nothing to do nearby since it is an airport hotel.
Overall it was a very good experience. The bed was comfortable and the room generously sized. The menu offerings in the restaurant were limited.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, Ca. USA

Close to airport

Posted May 25, 2017
Stayed there to ensure we made early morning flight. Happy with everyone we csme in contact with.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to airport and car rental return

Posted May 21, 2017
Pros: Very close to the airport (walking distance, even with a suitcase). Free shuttle bus to airport. Right across the street from hire car returns. Quiet.
We chose this hotel so we could return our hire car in the evening and catch a flight out the next morning. I would highly recommend for this purpose. It was clean, comfortable and quiet. Staff were polite and helpful. The free shuttle bus to the airport ran frequently and was very convenient. We didn't eat at the hotel, so can't comment on breakfast etc.
2 out of 5
by A verified traveler

Near airport

Posted May 15, 2017
Pros: Location near airport
Cons: See above
Location: Fly out
Tv didn't work Hard to find shuttle from airport Staff not so pleasant Breakfast buffet pretty disappointing
Comment from Hotel Management
May 16, 2017 by Chris , Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay here at Doubletree Edinburgh Airport. I am so glad that our location met your expectations being only a short walk from the Airport. I am sincerely sorry that you found are staff to be un pleasant and did not receive the expected service, I will pass your concerns onto the team for discussion. I do hope that we have the opportunity to welcome you back again in the near future to make it right. Best wishes,
3 out of 5
Recommended
for Everyone
by A verified traveler

Close for airport

Posted May 8, 2017
Lovely hotel, however I was in room 239 and was woke up twice between 3 and 4.30am by horrendous wailing noise presumably from the water/ heating pipes. Complained to reception who seemed to be well aware of problem. Just a shrug and apology. Not great as I had to be up at 5 am for flight. Otherwise nice place to stay but pricy for just a few hours.
Comment from Hotel Management
May 18, 2017 by Chris , Hotel Management
Dear Guest, Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the disturbance you experienced during your stay. Your feedback is extremely valuable to us and I assure you your comments with be shared and discussed with the rest of the team. We hope you enjoyed your visit to Edinburgh and we hope to have the opportunity to welcome you back in future so that we can provide a better experience. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from bonnie Scotland

Short overnight stay

Posted May 3, 2017
Pros: The staff made myself & daughter so welcome. Just helped us relax prior to our flight.
Cons: It was costly but you get what you pay for.
Location: Location was great for commuting to airport.
Convenient for airport with 24 hour shuttle service. Most welcoming staff, very clean & comfortable accommodation with attention given to detail as I have experienced in other double tree by Hilton hotels.
Comment from Hotel Management
May 4, 2017 by Chris , Hotel Management
Dear Lucy, Thank you for your feedback regarding your recent stay with us. Your feedback is extremely valuable and will be shared with the rest of the team. I am so glad to hear that our staff were welcoming and you enjoyed a relaxing stay prior to your flight. I hope you had a great time in Edinburgh and hope to have the opportunity to welcome you back in future. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Dunbar

Great place for the night before an early flight.

Posted Apr 26, 2017
Very warm welcome. Good honest food. Clean comfortable room. Five minute walk to the airport (if you don't fancy the 15 minute shuttle bus).
Comment from Hotel Management
Apr 26, 2017 by Chris , Hotel Management
Dear Mike, Thank you very much for your review of our hotel from your recent stay. Your feedback is much valuable to us and will be shared with the rest of the team. I am so glad to hear that you enjoyed your Doubletree welcome cookie on arrival. I hope you had a great time in Edinburgh and you will visit us again in future. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

For convenience

Posted Apr 25, 2017
Pros: Access to airport, quick check in. Nice to get a warm cookie on arrival...small thing but appreciated.
Cons: Not charging for resident parking, update bathroom.
Location: For transferring to flights.
The only reason you stay here is for easy access to the airport but it is nice enough. Arrived 0200hrs and check in quick and easy as you would hope at that time. Room very comfortable but bathroom run down and needing updating. Some hair stuck to tiles otherwise would have rated higher. For me the biggest issue is the parking. In my opinion it should be free for residents and the hotel is merely taking advantage of being next to airport (also being advised that it is actually good value by staff is not best way to go). Would stay again for convenience.
Comment from Hotel Management
Apr 26, 2017 by Chris , Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay with us at Edinburgh airport. I am glad that our location was convenient for your staying being only a short walk from the Airport terminal also that you enjoyed your Doubletree welcome cookie, you are exactly right small thing but appreciated. I appreciate your comments on our bathrooms needing updated, the Hotel has recently spent £2m refurbishing many aspects of the hotel, we are looking to upgrade our bathroom facilities in the near future. I hope you enjoyed your trip to Edinburgh and we look forward to welcoming you back again in the near future. Best wishes,