lovely staff, terrible nights' sleep
Posted Jul 17, 2016 on Hotels
Stayed at Morrison St. Staff is absolutely lovely, but facilities lacking. Expecting budget accommodations, but problems went beyond decor to comfort. Really shoddy construction: misfitting, creaking floor boards and cupboards, huge gaps around door, could hear a whisper from the hallway. Cleaning did not extend under, behind, or next to furniture or appliances. Broken TV (even after battery change). Mis-hung curtains let in light. Noise was biggest issue. Building built on top of underground train. So loud that windows and dishes rattled every five minutes, day and night. Staff has unusual view of clients' sleep. 1st morning, woken at 830 by housekeeper vacuuming outside of our door frame. 2d morning, woken by maintenance knocking at 900 to check water level in boiler. 3d night, taped hand made DND sign on door, then smoke detectors started chirping . Staff promptly changed batteries, but, if they had been changed on time, chirping could have been avoided. Long story short, this is not a good hotel for sleeping in.
Comment from Hotel Management
Jul 23, 2016 by Stephen, Hotel Management
Thank you for your valuable feedback and calling our staff lovely. In regards to your complaints, we have contacted you direct.