Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

エディンバラ城や旧市街へ比較的アクセスの良いアパートメント

Posted Aug 3, 2016
Pros: 部屋が広くて、とても清潔。 洗濯機も付いていて、便利でした。
Cons: 駐車場が狭く、非常に入れにくい(全てバックで入れなければならない上に、クランクがあるので、かなり難しい)点を、チェックインの際に説明をして欲しかったです。
Location: エディンバラ城の入口までは徒歩15分程度。
旅行の途中で洗濯がしたいということもあり、部屋に洗濯機の設備があるこちらのアパートメントを選びました。部屋はとても広く、清潔で、ベッドルームにはエアコンの設備までありました。一点だけ評価出来なかったことは、専用駐車場が地下にあるものの、非常に停めにくい事でした。駐車場に駐車するには、狭い路地から幅の狭いエレベーターにバックで車を入れないといけません。さらにエレベーターで地下に降りた後も、バックで出なければ駐車場に入れない構造になっているのですが、出るとクランクしているので、比較的大型の車ですとエレベーターに入れる際に助手席側にスペースが無いほど寄せて入れないと、地下に降りてからエレベーターから車を出すことができません。さらにエレベーターには自動扉があるのですが、開けてから、迅速にバックをしないと10数秒で閉じてしまうので、開けた後に車に乗ってバッグギアに入れてゆっくりバックをしていると入れる前に閉まってしまいます。チェックアウトの際に、「駐車場は難しいね」と話したら、「よく言われますが、私もそう思います」と言われました。
5 out of 5
by A verified traveler from Midhurst UK

Everything is in walking distance

Posted Jul 30, 2016
Pros: Quiet location but close to everything, nice firm bed.
Location: everything is close by or a short walk away
Everything is in walking distance be that tour buses, restaurants, attractions, pubs
Comment from Hotel Management
Aug 1, 2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for this great feedback. It is great to hear that you found our apartments well-located and comfortable. We hope to welcome you back with us soon! Best wishes,
4 out of 5
by A verified traveler from birmingham

Mess up and poor communication

Posted Jul 7, 2016
Expedia package booked flights and fountain court Stewart. Rang to inform late arrival told site changed to EQ2. Later rang EQ2 and was informed was transferred to Royal garden. NO communication from either fountain hotels or EXPEDIA ! Very poor service. No apology as yet for change and moving further out than booked.
5 out of 5
by A verified traveler

Lovely spacious apartment in such a great central.

Posted Feb 8, 2016
Fantastic apartment in such a great location. Really added bonus to have underground parking which we were happy to pay for. Will definitely return!!!
Comment from Hotel Management
Feb 12, 2016 by Susann kruger, Digital Media Manager, Hotel Management
Thank you for this great review. We are glad you had a great stay with us and look forward to welcoming you back on your next visit to Edinburgh. Best wishes
4 out of 5
by A verified traveler from Aberdeenshire

Pretty great place.

Posted Jan 18, 2016
Pros: Mostly everything.
Cons: TV channels, heating.
Location: Right next to Princes Street, which is really handy.
Second time I've stayed here with my girlfriend. Hotel staff were great and helpful, WiFi was fast enough, TV channels had enough except it'd be nice to have something like Sky or TiVo. The location is just off Princes Street which is fantastic. Outside our window was a small street with garbage trucks which wasn't great. The bed was fine, as well as the kitchen and bathroom. Can't really say much else other than I wish they had better heating. If you come in the summer, you're in luck as there's a fan which can get the room really cold.
Comment from Hotel Management
Jan 23, 2016 by Susann Kruger, Fountain Court, Hotel Management
Thank you for taking the time to leave us feedback. We are glad you found our apartments a great base to explore Edinburgh from. Apologies that you had trouble with your heating. Please let reception know next time you are staying with us so they can investigate what the issue is. Your comments regarding the TV channels has been passed on to management to consider. We look forward to welcoming you back on your next visit to Edinburgh. Best wishes
5 out of 5
by A verified traveler from London

A great base, great staff, very accommodating!

Posted Jan 4, 2016
Pros: Everything.
Cons: Some of the equipment wasn't working but overall very good condition.
Location: Located in the middle of Newtown area of the city but sufficiently off the busiest streets.
Stayed for Hogmanay 2015/16 and the apartment was the perfect base, the staff were capable and friendly and as added bonus they have underground parking. 10/10.
Comment from Hotel Management
Jan 8, 2016 by Susann Kruger, Fountain Court, Hotel Management
Dear Paul, Thank you for your 5-star review! We are glad you enjoyed your stay with us and look forward to welcoming you back on your next visit to Edinburgh. Best wishes
5 out of 5
by A verified traveler from English midlands.

A roomy apartment, well appointed and convenient .

Posted Sep 27, 2015
Pros: Location, security, cleanliness.
Cons: It can be noisy outside early morning but with so much to do in Edinburgh you will want to be up and about !
Location: See comments above.
An excellent location, tucked away 5minutes from Princes Street. It is close to a number of good restaurants and great pubs. Rebus' hang out , the Oxford bar , is next door if you're an Ian Rankin fan. At the other end of the road, 2mins walk is the splendour of Charlotte Square. Edinburgh is a wonderful city, complemented by this great apartment.
5 out of 5
by A verified traveler from Torimo

Hotel funzionale, a 15 minuti dal Castello.

Posted Sep 27, 2015
Pros: l'essenzialità: c'è tutto quel che serve
Cons: la moquette lascia molto a desiderare: una qualunque altra pavimentazione sarebbe stata meglio.
Abbiamo trascorso 5 notti. Clima come da aspettative: qualche pioggia e aria molto fresca. Tour acquistati in precedenza su internet: Scoziatour funziona benissimo. Puntuali,cordiali ed efficienti. Ottima la descrizione dei luoghi e della storia.
5 out of 5
by A verified traveler from Manchester

Brilliant hotel.

Posted Sep 26, 2015
Absolutely fantastic hotel. Apartments have all amenities Evan as far as washer dryer. Bathroom is great. Large room with lovely shower. Bedroom with safe and tv and sitting area with tv. Staff really friendly and helpful. Parking is £15 a day which sounds a lot but your car is parked in a private locked garage under the hotel. So completely safe. Close to restaurants and princes street shops. Also not far to castle and other sights. Had a great stay here and would definitely stay here again.
2 out of 5
by A verified traveler from worcestershire

Moved to different address!

Posted Sep 11, 2015
Pros: The staff
Cons: Consideration of customer
Location: Near centre of Edinburgh
Two days before I was due to stay at the apartment. Chosen because it was on ground floor and included free parking I received a call saying we had been 'upgraded'. This meant we were now in a different location on the 6th floor and there was no free parking. On arrival we found the attic room stank of fish. The manager moved us when we brought this to his attention, but by this time the very strong smell had caused me to develop a migraine. We were given two bottles of wine as an apology, not something I was really wanting when I was lying on my bed in the dark having had to cancel attendance at a pre booked event due to the migraine. The doors in the apartment creaked loudly, I fixed this myself with some baby oil. The heating system was set so that it was extremely hot at night and cold in the morning, which made it uncomfortable to sleep. When changing your booking hotels should have to take into account the reason you made the booking and not assume your choice was based on price when other factors are more relevant.