Indoor pool, sun loungers

Reviews of DoubleTree by Hilton Edinburgh Airport

4 out of 5
DoubleTree by Hilton Edinburgh Airport
Edinburgh International Airport, 100 Eastfield Road, Newbridge, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1015 reviews" "
Rating 8 - Good. 310 out of 1015 reviews" "
Rating 6 - Okay. 99 out of 1015 reviews" "
Rating 4 - Poor. 48 out of 1015 reviews" "
Rating 2 - Terrible. 29 out of 1015 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sallie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for an overnight stay with an early morning flight
Stayed 1 night in Mar 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

George Mill, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Tony, Cupar

Disliked: Staff & service, property conditions & facilities
Very poor coffee black £4.50 at bar. Parking charge £16 overnight. Not a problem as hotel was cheap but it should have been mentioned on hotel details. 1970s fan heater instead of a/c sounds like a jet engine in middle of night. More serious..deadlock bolt on room door missing screws and didn’t look secure. Overall, a once well known and popular hotel is now a bit depressing.
Stayed 1 night in Mar 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for the airport.
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Near the airport. Pool much too cold.
Stayed 2 nights in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
They let me check in early. Food was good. Shuttle info confused.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Best hotel we have stayed in for a long time. The twin room was in the new wing and just spotless, the staff excellent and both the breakfast and dinner were better than expected. Thank you.
Stayed 1 night in Mar 2024

8/10 Good

TAM

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the airport & tram station … Staffs were rather friendly . Some issues with the drains of water at the sink & toilet , need the right action 😋
Stayed 1 night in Mar 2024
Response from Alex P on Mar 21, 2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. Friendly and helpful staff
Stayed 1 night in Mar 2024
Response from Alex P on Mar 21, 2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable bed slept very well
Stayed 2 nights in Mar 2024
Response from Alex P on Mar 15, 2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, quiet and convenient.
Stayed 1 night in Mar 2024
Response from Alex P on Mar 15, 2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 Excellent

Julie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to the airport was efficient and quick
Stayed 1 night in Feb 2024
Response from Alex P on Feb 27, 2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Excellent

Valerie

Liked: Staff & service, amenities, property conditions & facilities
Ideal property as close to airport and shuttle bus service
Stayed 1 night in Feb 2024
Response from Alex on Feb 27, 2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

8/10 Good

Miriam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with very friendly dining staff and a great service from the front desk. It was not made clear that the leisure facilities were separate from the hotel and were charged extra so we had to pay £10 to use the pool which I’ve never had to do at a hotel before. Apart from that everything was perfect!
Stayed 1 night in Feb 2024
Response from Alex P on Feb 27, 2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly
Stayed 1 night in Feb 2024
Response from Alex P on Feb 22, 2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely linens,pillows and bath accessories!
Stayed 1 night in Feb 2024
Response from Alex P on Feb 22, 2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

6/10 Okay

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient for the airport... early start.
Stayed 1 night in Feb 2024
Response from Alex P on Feb 22, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

10/10 Excellent

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay, great hotel and service thank you.
Stayed 2 nights in Jan 2024
Response from Alex P on Feb 2, 2024
Thanks for the 5 star review, I will make sure our leisure team get your great feedback and look forward to welcoming you back next time you are flying from Edinburgh

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2024
Response from Alex P on Jan 30, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got woken at 3am by lots of banging doors for people heading to the airport for early flights
Stayed 1 night in Jan 2024
Response from Alex P on Jan 30, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

10/10 Excellent

samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing by all, especially Chelsea who really made us feel welcome.
Stayed 1 night in Jan 2024
Response from Alex P on Jan 30, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, walking distance to the airport Edinburgh
Stayed 1 night in Jan 2024
Response from Alex P on Jan 22, 2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

8/10 Good

Kirsten, New Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice spacious rooms. Convenient to airport. No fridge or microwave in room which was a hit disappointing as I expect those at Doubletrees.
Stayed 1 night in Jan 2024
Response from Alex P on Jan 22, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alex P on Jan 19, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

8/10 Good

Jonathan

Stayed 1 night in Jan 2024
Response from Alex P on Feb 5, 2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

4/10 Poor

Karen

Stayed 1 night in Jan 2024
Response from Alex P on Feb 5, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alex P on Jan 19, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alex P on Jan 19, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

10/10 Excellent

Kathleen

Stayed 1 night in Dec 2023
Response from Alex P on Jan 19, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

6/10 Okay

kaiser

Stayed 1 night in Dec 2023
Response from Alex P on Jan 19, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

10/10 Excellent

Leila

Stayed 1 night in Dec 2023
Response from Alex P on Jan 19, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

4/10 Poor

Duncan

Stayed 1 night in Dec 2023
Response from Alex P on Feb 2, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

10/10 Excellent

Margaret Tracey

Stayed 1 night in Dec 2023
Response from Alex P on Jan 19, 2024
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Dec 2023
Response from Alex P on Dec 21, 2023
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alex P on Dec 21, 2023
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Excellent

Iain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alex P on Dec 19, 2023
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Awful service - kept waiting++ at desk . Very poor breakfast
Stayed 1 night in Dec 2023
Response from Alex P on Dec 18, 2023
Thank you for taking the time to give a us a rating and I'm sorry to hear our desk team kept you waiting. I hope we get the chance to welcome you back to Doubletree by Hilton Edinburgh Airport soon.

4/10 Poor

Gail, Fort William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Guests staying next door were loud. They slammed their doors everytime and so did neighbouring doors. We had to leave at 5.00am for our flight for our 3 day journey and had 2 hours of sleep. I would suggest bringing ear plugs if you have no choice than to stay here.
Stayed 1 night in Dec 2023
Response from Alex P on Dec 14, 2023
Hi Gail,Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

8/10 Good

William

Stayed 2 nights in Dec 2023
Response from Alex P on Dec 14, 2023
Hi William, Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Excellent

Shiela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas cheer
Really enjoyed our 2 night stay here easy to find plus spa pool and gym rooms cleaned and well maintained great reception staff bar small but very attentive to your needs loved the Christmas atmosphere
Stayed 2 nights in Dec 2023
Response from Alex P on Dec 14, 2023
Hi Shiela, Thanks for the 10 out of 10 review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alex P on Dec 14, 2023
Hi Laurence, Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Excellent

Winifred

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable and clean
very good experience, staying overnight before early morning flight. really close to airport. timely shuttle in the morning, nice restaurant
Stayed 1 night in Dec 2023
Response from Alex P on Dec 8, 2023
Thanks for the 10 out of 10 review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

8/10 Good

Jodie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a 10 min walk to and from the Edinburgh airport if you arrive or leave outside of the hotel's shuttle times. The hotel is good, the staff were all lovely bar one.
Stayed 1 night in Dec 2023
Response from Alex P on Dec 8, 2023
Hi Jodie, Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Alex P on Dec 5, 2023
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Excellent

Gaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the airport with a great restaurant. We didn’t spend long here as we had an early flight. The room was spacious and the king sized bed very comfortable. The only negative was lack of lighting, mood lighting with lamps is all very well but when you’re pack a suitcase an overhead light would be better.
Stayed 1 night in Nov 2023
Response from Alex P on Dec 5, 2023
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alex P on Dec 5, 2023
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jane on reception was very helpful and the location easy to find as soon as I came out of the airport.
Stayed 1 night in Nov 2023
Response from Alex P on Nov 29, 2023
Thank you for your time to give a rating and sharing your experience with us. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

4/10 Poor

Fiona

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Was disappointed with our stay. Expected more from a Double Tree. We stayed for 2 nights. On our first night it was very loud with drunk people running, shouting and screaming outside our room through out the night.. not great when travelling with children. We could also hear them through the walls when they were in their room. The room was very small to have 2 beds in it (4 people) the beds were so close you could hardly walk between them. Limited space for luggage for 4 people.. think the room would be better suited for 2 people also question if the beds were queen sized (what we booked) they felt more like double beds. The curtains were dirty and the wall around the mirror had dirt on it. one of the towels even had holes in it. The service at the restaurant was good staff was very kind and attentive however way over priced!! We probably won’t stay here again next visit.
Stayed 2 nights in Nov 2023
Response from Alex P on Dec 5, 2023
Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.

8/10 Good

Anna

Stayed 1 night in Nov 2023
Response from Alex P on Dec 18, 2023
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport