Ratings based on 807 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Berlin

Top Lage für angemessenen Preis

Posted Nov 8, 2016
Pros: Lage
Cons: Zimmergröße
Location: Lage s.o. In der Nähe: Princes Street (einkaufen), Altstadt (Royal Mile, Castle, Pubs u.v.m.), Calton Hill, Dungeon, Palace of Holyroodhouse
Das Hotel liegt ideal an der Einkaufsmeile Princes Street, gegenüber der Waverley Station. Die neue Tram zum Flughafen hält praktisch vor der Haustür und zur Altstadt (Royal Mile) sind es nur 5-10 min zu Fuß. Die Zimmer sind sauber, allerdings etwas klein. Die Ausstattung ist zweckmäßig und dem Preis angemessen. Der Service ist O.K. Es gibt bestimmt architektonisch schönere Hotels in Edinburgh, aber für den Preis in dieser Lage wird es wohl schwierig.
4 out of 5
by A verified traveler from Ayrshire

Very central location

Posted Nov 5, 2016
I booked and paid for twin room with city views..when we got there we were at back of hotel looking at a wall and heating ducts. Next day we were moved to front with views but a double bed. Most staff very helpful. Fab breakfast choice. I was given complimentary bottle prosecco for my birthday...would go back.
3 out of 5
by A verified traveler from Oslo

Midt i sentrum - kort vei til alt

Posted Oct 27, 2016
Pros: Beliggenhet, midt i Princess street. Kort vei til tog, flybuss og shopping. Store fine rom og en flott utsikt mot Edinburgh Castle.
Cons: Teppegulv. Skikkelig ekkelt. Badekar, kunne vært byttet med en stor dusjnisje.
Location: Liger midt i sentrum med kort vei til alt.
4 out of 5
by A verified traveler from Houston, TX

Close to everything!

Posted Oct 21, 2016
Location: Very good location. We walked everywhere. Staff friendly and helpful with directions. (where was the closest grocery store?)
Clean, but no extra pillows. Basic room, but we only return to drop into bed! Good view from window.
3 out of 5
by A verified traveler from Calgary, Canada

Good

Posted Oct 21, 2016
Pros: The view was outstanding from our 5th floor room.
Cons: The room size was fine, however there was just one electrical outlet in the whole room that was convenient to use. Also there were no drawers for putting your clothes away. There was an open cupboard at the door entrance that could be used but not practical. No vanity space in bathroom so you must leave your toiletries packed. The restaurant tacks on a service fee to your food bill and that's a shame as the hotel guests shouldn't be charged this. They were quite expensive as breakfast buffet was 16 pounds per person and a service fee, whereas there is a terrific restaurant directly behind the hotel on Rose street that serves full breakfasts every day till noon for 10 pounds for both! Almost 17 pounds savings.
Location: Location was excellent and very close to all sites, tours, restaurants.
5 out of 5
by A verified traveler from Kent

Hotel location

Posted Oct 20, 2016
Pros: Everything was likeable about the hotel and we could not complain about anything.
Cons: Cannot think of anything
Location: Being in Edinburgh there lots to do nearby including the castle, the royal mile, royal yacht Britannia which is a short bus ride away.
The location is excellent, minutes from railway station & very handy for airport buses. Accommodation is comfortable and restaurant food plentiful and tasty. Rooms are comfortable and clean and staff are very friendly throughout the hotel. This was our third stay in this hotel and would certainly go back next time we visit Edinburgh.
3 out of 5
by A verified traveler from Espoo

Vastaanottopalvelut toimivat hyvin.

Posted Oct 18, 2016
Pros: Saimme etukäteen pyytämällä huoneen takapihan puolella ja se oli suht hiljainen
Cons: Hieman jo kulahtanut
Location: Erittäin hyvä ja keskeinen sijainti
Erinomainen sijainti ja melko siisti vaikkakin jo kulahtanut
3 out of 5
by A verified traveler

Keskeinen sijainti - kaikki lähellä

Posted Oct 15, 2016
Edingburgissa oli paljon nähtävää ja sää oli neljän päivän reissulla suosiollinen.
2 out of 5
by A verified traveler from MILANO

DELUDENTE

Posted Oct 10, 2016
Le immagine riportate non corrispondono a quanto trovato in albergo, specialmente camere squallide e bagni fatiscenti.........
Comment from Hotel Management
Oct 13, 2016 by James Fraser, Hotel Management
Caro ospite, Grazie per aver trovato il tempo di raccontarci il vostro soggiorno. Sono rimasto molto deluso da leggere che la vostra camera non ha soddisfatto le vostre aspettative. Mi permetta di esprimere le mie più sincere scuse. Cordiali saluti, James Fraser Direttore generale
4 out of 5
by A verified traveler

Bathroom Breakfast

Posted Oct 10, 2016
Pros: central
Cons: bathroom
room was lovely and clean ,however we had a wet room shower . Would rather have had the option of a shower enclosure or bath .Wet floor area was rather uncomfortable and water trailed into room .Breakfast was lovely
Comment from Hotel Management
Oct 13, 2016 by James Fraser, Hotel Management
Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards. James Fraser General Manager