Ratings based on 449 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Glasgow

Lovely hotel and nice facilities

Posted Jul 22, 2016
Stayed in a executive double room and was very pleasant....the breakfast was great...only criticism was we had a meal in the evening and for 2 courses we sat at the table for nearly 2 1/2 hrs.
3 out of 5
by A verified traveler

Posted Jul 14, 2016
Bedding and pillows poor quality (lumpy). Room replenishment very poor (glasses, towels, shower gel and coffee not replaced on multiple days). Reception and catering staff, communal areas and breakfast excellent.
4 out of 5
by A verified traveler from ciudad de Mexico

un lugar muy agradable para pasar la noche

Posted Jun 21, 2016
Pros: la atención de su personal
Es un lugar muy acogedor que esta muy cerca del Aeropuerto pero con una belleza del bosque en sus alrededores y la inmejorable atención de su personal lo hacen un lugar muy agradable.
4 out of 5
by A verified traveler from scotland

Very nice hotel

Posted Jun 6, 2016
We stayed here as a family of 5. My only complaint is the rooms were far too hot and when i complained about it our first night nothing was done about it. 2nd night i slept on the floor next to the open patio door ( couldnt just leave it open as had 3 kids in room i was too scared one went out during the night). Dispite this we had a great time. Hotel ataff were excellent special thanks to jonny and his team who helped look after us during our party on the saturday. Staff went out their way to help. My children were made to feel very welcome. Clean spacious rooms for our family size! Would def recommend to stay here!
3 out of 5
by A verified traveler from Florida

Check Out Alternatives

Posted Jun 4, 2016
Pros: Proximity to the airport.
Cons: Food quality, pricing, and service.
Location: Fly away.
Picked this spot to end a wonderful three-week driving/golfing tour of Scotland because of reviews and proximity to the airport. Our newly-renovated room in the main wing was very nice. Our sons in the Extension was rather ordinary and somewhat drab. Hallways are somewhat depressing. Check-in woman was new but did a fine job, but no one was on the lookout to help us with our bags as we Iugged them in from the car park. Most disappointing was the dinner we had. The restaurant was not crowded and we arrived before many of the other diners. Prices reflected the fact that we were basically a captive audience, as any alternatives were not convenient: very high. Unfortunately, too, my wife and son both ordered VERY expensive steaks (a approx. 50 GBP each). It took us 52 minutes to be served. When we enquirer, the Maitre'd was abrupt. My son's steak was way overdone but both were tasteless, and, while the Maitre'd did the right thing in making an adjustment to our bill, he did so brusquely and without any graciousness. Left a bad taste in our mouth, so to speak. The breakfast spread, conversely, was pretty nice.
5 out of 5
by A verified traveler from Nuneaton

Norton House Hotel

Posted Apr 20, 2016
Pros: Everything.......
Cons: Not sure.....
Location: The park and ride at Ingestion (access to Edinburgh town centre) was excellent giving easy access to the city centre.
Lovely hotel.......close to everything, will definitely come here again. Could not fault the food, breakfast was excellent....the room was very comfortable......we were able to use the road network to tour the highlands and also the city centre. it is ideally located for this.
5 out of 5
by Shirley R.

Collecting family member from Airport

Posted Apr 13, 2016 on Ebookers
Would love to go back to this hotel . Love it. Would certainly recommend it
5 out of 5
by gigi

1 overnight stay at Norton House

Posted Apr 11, 2016 on Ebookers
Loved our stay at Norton House. Lovely hotel, so pleased that we chose to book there. Staff were lovely and very courteous and helpful. We had a classic room, which was very clean and great decor - comfy bed and pillows, slept brilliantly. Used the leisure facilities - which we thought were great (gym and pool, hydro-pool etc). On our return journey we realised that my partner left his jacket by accident, needn't have worried about it as on reporting the loss they reported that they had found it and would post it on - so big thank you to whoever it was that found it for us and to all other staff that helped us enjoy our stay! We will definitely return.
5 out of 5
by A verified traveler

Great surprise trip!

Posted Apr 7, 2016
The hotel is perfect for a relaxing get away. It's a short taxi away from the airport or a 15min walk if your keen. The inside of the hotel is full of character and the rooms are tastefully decorated and very clean. We ate in the hotel on the first night of our stay which I recommend. The Spa and the treatments are first class.
3 out of 5
by Emma from Tipperary

Extremely Disappointed

Posted Apr 6, 2016 on Hotels
While the rooms were a good standard and the staff were friendly we thought overall the hotel represented poor value for money. The Brasserie was a joke. Haphazard service and food extremely poor. Warm white wine, relaince on extras as portions tiny and the staff don't seem to know the difference between Glutten free and dairy free