Ratings based on 1,143 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

中心部からは遠いですが

Posted Feb 4, 2016
空港には近く、朝早い出発などには便利ですし、部屋もすごく綺麗です。難点は、レストランが11時にはしまってしまうので、遅い時間に到着する際には、食事をどこかで済ませてくる必要がありますが。トラムの駅からもすぐですし、便利ですよ。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2016
Convenient to the airport with the tram stop 200m walk.
2 out of 5
by A verified traveler

Not good first impression

Posted Jan 23, 2016
Arrived tired & key didn't work. Had to go back down to lobby to get new one. Toilet didn't flush & shower pipes rattled when shower was turned on. Water stopped coming out mid shower. Thankfully, housekeeping couldn't fix it so moved us to another room. Fortunately, Bed was comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jan 10, 2016
Nice rooms and staff. Close to public transportation options and the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Posted Jan 7, 2016
Wonderful hotel! Facilities are fantastic and staff and extremely helpful and polite. Rooms could do with a fix up with regards to paint and bathroom grouting. Other than that hotel within walking distance from great transport links that take you straight to the centre and the airport. Would stay here again, without question.
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice hotel shame about the pillows!

Posted Jan 4, 2016
The hotel was lovely and staff were helpful. However the pool was basic the spa was really a section of the pool with jet sprays which was disappointing and the pool was big in size. The breakfast were excellent full of choice and the food tasted lovely! The staff were helpful too and pleasant. The room was nice however expected a bit more considering it was meant to be a superior room as this was part of our honeymoon I'd hoped it would be nicer with more luxuries! Was very similar standard to holiday inn rooms which are more than half price!! The pillows and bed were not comfortable! It has good links for town however it was more convient for us to go by car.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 31, 2015
Nice hotel not fare from city enjoyed my stay and the family as well
4 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Nice hotel with parking.

Posted Dec 31, 2015
Nice hotel with free parking. Good location if willing to travel into centre on tram or train. Both on your doorstep. The room was very modern and spacious, we had superior double. Room was too hot at night, unable to control temp. Had to leave window open which let in motorway noise! Not such a great nights sleep had. Breakfast could not be faulted. Reception staff could have been friendlier.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dundee

Nice hotel, close to transport links to centre

Posted Dec 21, 2015
Pros: Location and food. Didn't have dinner in hotel but the menu looked good and was reasonably priced.
Location: Two minutes walk from train and tram stops. Selection of large retail brands and fast food outlets a few minutes walk away.
Received a room upgrade and chocolates when staff discovered it was our wedding anniversary, which was kind. Hotel in great location, minutes from tram and train links to city centre. Retail park also very close. Free car parking, and free wifi throughout hotel. Breakfast selection plentiful, varied and good quality. Drinks in bar expensive but that is standard in hotels. Gym looked good but we didn't use it. Had a problem operating coffee machine. Staff member immediately came and rectified the issue. Recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Nov 23, 2015
It was perfect hotel. Loved the stay. Pools and all the facilities are brilliant and worth the price!