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Sheraton Grand Hotel & Spa, Edinburgh

Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Lobby
Indoor pool
Club Room, 1 King Bed | Premium bedding, minibar, in-room safe, blackout drapes
Premium bedding, minibar, in-room safe, blackout drapes
Premium bedding, minibar, in-room safe, blackout drapes

Overview of Sheraton Grand Hotel & Spa, Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property

4.5/5 Wonderful

Top rated for cleanliness (4.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR

Explore the area

    Room options

    About this area

    Edinburgh

    Sheraton Grand Hotel & Spa, Edinburgh is located in Old Town Edinburgh, a neighborhood in Edinburgh, and is near the airport and near a train station. The area's natural beauty can be seen at The Meadows and Arthur's Seat, while National Museum of Scotland and Edinburgh Castle are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Tynecastle Stadium or Murrayfield Stadium. Guests love the hotel's central location.

    Getting around

    • Edinburgh Haymarket Station - 11 min walk
    • Edinburgh Airport Tram Stop - 24 min drive
    • Edinburgh Airport (EDI) - 32 min drive

    About this property

    Sheraton Grand Hotel & Spa, Edinburgh

    5-star luxury hotel in the heart of Old Town Edinburgh
    Near Edinburgh Castle and Royal Mile, Sheraton Grand Hotel & Spa, Edinburgh provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a Thai massage, a facial, and a body treatment at the onsite spa. Be sure to enjoy a meal at One Square, the onsite restaurant. Aerobics classes are offered at the health club; the property also has a fireplace in the lobby, a bar, and a 24-hour business center. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
    You'll also enjoy perks such as:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Multilingual staff, a porter/bellhop, and tour/ticket assistance
    • A ballroom, a TV in the lobby, and a front desk safe
    • Guest reviews say great things about the central location
    Room features
    All 269 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
    Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with deep soaking tubs and free toiletries
    • 94-cm LCD TVs with premium channels
    • Coffee/tea makers, daily housekeeping, and phones

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Languages

    Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

    Social distancing

    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Covered self parking on site (GBP 15 per night)
    • Electric car charging station on site
    • Wheelchair-accessible parking and van parking available

    Food and drink

    • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 22 for adults and GBP 11 for children
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • 24-hour room service

    Restaurants on site

    • One Square
    • One Square

    Things to do

    • Aerobics classes
    • Fitness center
    • Full-service spa
    • Indoor pool
    • Sauna
    • Steam room

    Family friendly

    • Free cribs/infant beds
    • Indoor pool
    • Laundry facilities
    • Snack bar/deli

    Conveniences

    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Business services

    • 24-hour business center
    • Computer station
    • Conference space (16636 square feet)
    • Meeting rooms - 14

    Outdoors

    • Terrace

    Spa

    • Body treatments
    • Facials
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - Swedish
    • Massage - Thai
    • Sauna
    • Spa open daily
    • Spa tub
    • Steam room
    • Turkish bath/hammam

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (select rooms)
    • Assistive listening devices in meeting rooms
    • Bathroom emergency pull cord
    • Braille signage
    • Grab bar in bathtub
    • Grab bar near toilet
    • Height-adjustable showerhead
    • In-room accessibility
    • Lever door handles
    • Low-height door lock
    • Low-height view port in door
    • Raised toilet seat
    • Roll-in shower (select rooms)
    • Valet for wheelchair-equipped vehicle
    • Visual fire alarm
    • Wheelchair-accessible business center
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible pool
    • Wheelchair-accessible restaurant
    • Wheelchair-accessible spa
    • Wheelchair-accessible van parking

    More

    • Fireplace in lobby
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Bed sheets
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Premium bedding

    Bathroom

    • Bathrobes
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Separate bathtub and shower
    • Towels

    Entertainment

    • 94-cm LCD TV
    • Cable/satellite channels
    • Pay movies
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Minibar

    More

    • Connecting rooms available
    • Iron/ironing board
    • Phone
    • Safe
    • Slippers

    More properties to consider

    See similar properties

    Policies

    Check-in

    96% of travelers were happy with check-in
    Check-in from 3:00 PM - midnight
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    A late check-out fee will be charged
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    For more details, please contact the property using the information on the booking confirmation

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals are welcome, and are exempt from fees)

    Children and extra beds

    Children are welcome
    Free cribs are available on request at the property

    Property payment types

    Important information

    Optional extras

    • Fee for full breakfast: GBP 22 for adults and GBP 11 for children (approximately)
    • Covered self parking fee: GBP 15 per night
    • Late check-out is available for a fee (subject to availability, amount varies)
    • Facilities fee: GBP 35 per person and includes use of: spa tub; spa

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, and cash
    Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

    We should mention

    Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
    Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
    Guests under 16 years old are not allowed in the spa

    National rating

    This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

    Property is also known as

    Edinburgh Grand Hotel
    Edinburgh Grand Sheraton
    Sheraton Grand Edinburgh
    Sheraton Grand Hotel Edinburgh
    Edinburgh Sheraton Spa
    Sheraton Grand Hotel & Spa Edinburgh, Scotland
    Sheraton Grand Hotel And Spa
    Sheraton Spa Edinburgh
    Sheraton Edinburgh
    Edinburgh Grand Hotel Sheraton
    Sheraton Edinburgh
    Edinburgh Scotland
    Edinburgh Sheraton Spa
    Sheraton Spa Edinburgh
    Sheraton Grand Hotel & Spa
    Sheraton Grand Hotel And Spa
    Sheraton Grand Hotel Edinburgh
    Edinburgh Grand Hotel Sheraton
    Sheraton Grand Hotel & Spa, Edinburgh Hotel
    Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
    Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

    Frequently asked questions

    Does Sheraton Grand Hotel & Spa, Edinburgh have a pool?

    Yes, this property has an indoor pool.

    How much does it cost to stay at Sheraton Grand Hotel & Spa, Edinburgh?

    As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Sheraton Grand Hotel & Spa, Edinburgh on Nov 1, 2022 start from $157.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is Sheraton Grand Hotel & Spa, Edinburgh pet-friendly?

    No, only service animals are welcome at the property.

    How much is parking at Sheraton Grand Hotel & Spa, Edinburgh?

    Self parking is available for GBP 15 per night.

    What time is check-in at Sheraton Grand Hotel & Spa, Edinburgh?

    Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

    What time is check-out at Sheraton Grand Hotel & Spa, Edinburgh?

    Check-out is at noon. Late check-out is available for a fee (subject to availability).

    Where is Sheraton Grand Hotel & Spa, Edinburgh located?

    Located in Old Town Edinburgh, this luxury hotel is within a 10-minute walk of Edinburgh Gin Distillery and The Meadows. Royal Mile and Edinburgh Castle are also within 15 minutes. Edinburgh Haymarket Station is 11 minutes by foot and Edinburgh (ZXE-Edinburgh Waverly Train Station) is 19 minutes.

    Can I cancel my reservation for free at Sheraton Grand Hotel & Spa, Edinburgh and receive a full refund?

    Yes, Sheraton Grand Hotel & Spa, Edinburgh offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Hotel & Spa, Edinburgh cancellation policy on our site for more details about any exclusions or requirements.

    Overall score and ratings

    4.5

    Wonderful

    Rating 5 - Excellent. 676 out of 997 reviews
    5 - Excellent 68%
    Rating 4 - Good. 219 out of 997 reviews
    4 - Good 22%
    Rating 3 - Okay. 50 out of 997 reviews
    3 - Okay 5%
    Rating 2 - Poor. 31 out of 997 reviews
    2 - Poor 3%
    Rating 1 - Terrible. 21 out of 997 reviews
    1 - Terrible 2%

    4.6/5

    Cleanliness

    4.6/5

    Staff & service

    4.4/5

    Amenities

    4.6/5

    Property conditions & facilities

    4.1/5

    Eco-friendliness

    1/5 Terrible

    Susan
    Disliked: Cleanliness, staff & service, property conditions & facilities
    The only thing i like is safety ...preventing non hotel guests in the conmon areas. The service was poor. The facility is old with broken furniture. Needs remodeling. The price paid per room for such an out dated ...not even country style experience is not worth it. Staying at sheraton is a complete rip off.
    Stayed 2 nights in Jul 2022

    4/5 Good

    ANA LUIZA
    Traveled with partner
    Liked: Staff & service
    Disliked: Property conditions & facilities
    The air conditioner of the room was not working properly. It was an individual machine that was not enough for the size of the room and produced a big noise during the night.
    Stayed 3 nights in Jul 2022

    5/5 Excellent

    Jamie
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great hotel and very nice staff. Will stay stay again in the future.
    Stayed 1 night in Jun 2022

    5/5 Excellent

    Faith
    Stayed 2 nights in Jun 2022

    3/5 Okay

    Aaron
    Liked: Cleanliness, property conditions & facilities, room comfort
    A lovely hotel only let down by the food service
    Hotel was really nice, Did not eat there other than breakfast, a very nice buffet. Dissapointing as was asked if we wanted tea or coffee and was there for 45minutes.
    Stayed 1 night in Jun 2022

    5/5 Excellent

    Dawn
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Jun 2022

    1/5 Terrible

    Scott
    Traveled with family
    Disliked: Cleanliness
    Room was very dirty
    Stayed 1 night in Jun 2022

    5/5 Excellent

    Anne
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in May 2022

    5/5 Excellent

    Damon
    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities