Ratings based on 530 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from NY

full service with great location

Posted Sep 14, 2016
We stayed as a family in 2 adjoining rooms which were lovely. Teenagers enjoyed the pool and spa. The location is central and so convenient to exploring. Enjoyed Scotch bar, the breakfast, and all staff were pleasant and professional. Would delighted to return.
4 out of 5
by A verified traveler from LS

Fabulous location

Posted Sep 14, 2016
Room was much smaller than I would have expected. We couldn't get a reservation for two days on a wait list for their main restaurant.
5 out of 5
by A verified traveler from


Posted Sep 3, 2016
Pros: Extremely helpful staff. Elegant surroundings
Cons: Improved shower/tub configuration. Edge of the tub is high so climbing into the tub to take a shower difficult. Grab-bar poorly placed not a help.
Location: Located next to the train station
A wonderful experience. One negative, I was told the hotel has only one handicap bathroom available. All other bathrooms have a shower tub combination that is a challenge to get into/out of if a person has mobility problems.
5 out of 5
by A verified traveler from Sarasota, Fl

Excellent Hotel in the Heart of Edinburgh

Posted Aug 23, 2016
Elegant hotel with excellent amenities, service, furnishings, location, with two excellent restaurants, a cafe, a bar and high tea. Close to many of the Fringe Festival venues, International Festival venues, Edinburgh Castle Military Tattoo & shopping. A fabulous home away from home.
5 out of 5
by A verified traveler from Maryland

In the Lap of Luxury

Posted Aug 14, 2016
Pros: Enough good restaurants that you don't have to go anywhere else. Although there are other good places to eat in Edinburgh.
Cons: I wouldn't change a thing.
Location: Right across from Waverly train station is convenient and a two block walk to the "Hop On- Hop Off" buses was helpful. Easy walk to Calton Hill.
The Balmoral Hotel is in a great location, the service was superb, and the restaurants excellent. Dinner at Number 1 offers not only top notch food, but service and presentation that was an experience in itself. The "Scotch" Bar specializes in Scotch whisky with hundreds of choices. But they also have the best chocolate around! Served with the scotch, but unfortunately, none for sale separately. Hadrian's was also a delicious experience. The room was a delightful surprise. Booked a regular, medium priced room, not a suite. Nevertheless, it was large, had lots of amenities, and was quite comfortable. Not an inexpensive hotel but worth every penny of the price!
5 out of 5
by A verified traveler from Austin, TX

Beautiful hotel close to everything

Posted Jul 31, 2016
Pros: Location, great buffet breakfast, friendly staff, beautiful property
Cons: The tub enclosure is very high and may be difficult for some travelers to enter.
We spent two nights at the Balmoral. It is a beautiful building in the heart of the city. It is within walking distance of the train station, the Royal Mile, Edinburgh Castle, Holyrood Palace, New Town, parks, festivals, etc. It is a bustling part of the city so if you want to be in a quieter part of the city, you may choose to stay in New Town. Hotel staff was very friendly and ran a well-organized hotel.
5 out of 5
by A verified traveler

Posted Jul 21, 2016
Central location for trains, buses and trams as well as all the amenities and sights. Superb hotel and friendly and efficient staff.
5 out of 5
by A verified traveler

Posted Jul 18, 2016
Very nice hotel! Staff was great. In the middle of old and new. Would stay there again.
5 out of 5
by A verified traveler

Great hotel. Luxurious hotel next to train

Posted Jul 14, 2016
Hotel is definitely a 5 star. Luxury hotel with ideal location. Staff were friendly and helpful. Easy and quick check in. Only one issue is the scent in the hallways. Not present anywhere else in the hotel. Recommend anyone to stay here.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 7, 2016 on Hotels