Lovely hotel, but cold room through the night.
Posted Nov 19, 2016 on Hotels
On checking in I explained I had parked on the street due to car park being full, and as I was in a rush a member of staff offered to nip out and put some change in the meter due to it being 5pm. This was excellent service as I was in a rush to get to an event. Thank you! Room 5 was a lovely room, and decor was lovely. However I woke at 5am in the morning and the room was very cold. Radiator not on at all. I called reception to be told that the hearing would come on at 6.30am. However, the night porter did offer to put the heating on, and said it would take 15 - 20 mins to get up to my room. I was unable to get back to sleep for some time due to being cold. I also found the ensuite shower room to be way too small. Although well appointed I think it was no more than a metre wide. Breakfast was good and the staff helpful. I would stay again, but would want a different room to get a larger ensuite.