Ratings based on 822 Verified Reviews

3.2 out of 5
62% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Maryland

Horrible Place to stay, pls Stay away!

Posted Jul 9, 2017
Pros: nothing
Cons: everything
Location: I did not stay
I stayed only 20 mins. I could not stay, I had to to the opposite hotel to pay another money to stay. first, my room was opened before I walked in. Secondly, the room was dirty, the most dirty I have seen in my lifetime. Thirdly, when I reported to the reception that I was moving out because of the hotel, I was told that I had to forfeit my money irrespective of my complaints. I will not recommend this hotel to anyone to lodge-in
Comment from Hotel Management
Jul 14, 2017 by General Manager, Hotel Management
Dear Guest, You indicated in your response that you were unsatisfied with our service. Please accept our sincere apologies for the inconvenience you may have experienced. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. Red Roof Inn, Edison, NJ General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2017
Friendly staff. Easy access to rooms and parking.
Comment from Hotel Management
Jun 29, 2017 by GM, Hotel Management
Thank you for taking the time to complete this survey and leave such encouraging feedback. It was our pleasure to accommodate you! It is delightful to hear how happy you were with your stay and the staff service! We hope to see you again soon. Thank you again! Yours in Hospitality, General Manager Red Roof Inn, Edison, NJ
5 out of 5
Recommended
for Everyone
by A verified traveler

Good value - very clean

Posted Jun 7, 2017
Pros: Clean and functional - great Red Roof
Cons: The guy at night was a little too brusque
Everything was great for the money - very clean. The guy at night was a little too brusque. The guy in the morning was fantastic!
Comment from Hotel Management
Jun 17, 2017 by GM, Hotel Management
Dear Guest, You indicated in your response that you were unsatisfied with our service. Please accept our sincere apologies for the inconvenience you may have experienced. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. Red Roof Inn, Edison, NJ General Manager
3 out of 5
Recommended
for Other
by A verified traveler

Posted May 30, 2017
It satisfied my requirements of cleanness and functioning.
Comment from Hotel Management
Jun 15, 2017 by GM, Hotel Management
Thank you for taking the time to complete this survey and leave such encouraging feedback. It was our pleasure to accommodate you! It is delightful to hear how happy you were with your stay and the staff service! We hope to see you again soon. Thank you again! Yours in Hospitality, General Manager Red Roof Inn, Edison, NJ
4 out of 5
by Kermit

Posted May 17, 2017 on Hotels
Great hotel clean and comfortable good area easy access to the major highways
Comment from Hotel Management
Jun 9, 2017
Thank you for taking the time to complete this survey and leave such encouraging feedback. It was our pleasure to accommodate you! It is delightful to hear how happy you were with your stay and the staff service! We hope to see you again soon. Thank you again! Yours in Hospitality, General Manager Red Roof Inn, Edison, NJ
3 out of 5
by A verified traveler from New Jersey

Small room

Posted May 13, 2017
Bathroom carelessly maintained. Wood floors with paint blotches all over it. Cracked sink. It was a place to stay. We get what we pay for. Nothing special.
Comment from Hotel Management
May 18, 2017 by GM, Hotel Management
Dear Guest, You indicated in your response that you were unsatisfied with our service. Please accept our sincere apologies for the inconvenience you may have experienced. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. Red Roof Inn, Edison, NJ General Manager
3 out of 5
by A verified traveler

Posted May 11, 2017
Lobby staff not friendly/helpful....obvious he doesn't like his job. People smoking in hallway....suspicious characters at parking lot
Comment from Hotel Management
May 18, 2017 by gm, Hotel Management
Dear Guest, You indicated in your response that you were unsatisfied with our service. Please accept our sincere apologies for the inconvenience you may have experienced. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. Red Roof Inn, Edison, NJ General Manager
4 out of 5
by A verified traveler

Posted May 10, 2017 on Hotels
Was a great stay Amazing staff only complaint is something used to clean sheets irritated my allergies
Comment from Hotel Management
May 17, 2017
Thank you for taking the time to complete this survey and leave such encouraging feedback. It was our pleasure to accommodate you! It is delightful to hear how happy you were with your stay and the staff service! We hope to see you again soon. Thank you again! Yours in Hospitality, General Manager Red Roof Inn, Edison, NJ
1 out of 5
by diane

No room at the inn.

Posted May 4, 2017 on Hotels
Even with the email confirmation from Hotels.com they claimed it wasn't in their system and I had to argue with them for over 1/2 hour for a room at 10pm.
Comment from Hotel Management
May 10, 2017
Dear Guest, You indicated in your response that you were unsatisfied with our service. Please accept our sincere apologies for the inconvenience you may have experienced. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. Red Roof Inn, Edison, NJ General Manager
4 out of 5
by Shawn

Posted Apr 28, 2017 on Hotels
Comment from Hotel Management
May 3, 2017
Thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Edison. Sincerely, General Manager Red Roof Inn, Edison, NJ