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Reviews of Argyll Plaza Hotel

3 out of 5
Argyll Plaza Hotel
9933 63 Ave Nw, Edmonton, AB

Reviews

8.4

Very Good

Rating 10 - Excellent. 452 out of 1003 reviews" "
Rating 8 - Good. 355 out of 1003 reviews" "
Rating 6 - Okay. 124 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Debbie

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Phyllis

Traveled with group
Liked: Staff & service
The property itself is not remarkable. Room was clean. But the staff was extraordinary!!!!! Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from rc on Apr 18, 2024
Thanks for the great review, we value your feed back.

10/10 Excellent

Shalayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from rc on Apr 16, 2024
Thank you for taking the time to leave a review, we appreciate your feed back.

6/10 Okay

Enrico

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from rc on Apr 16, 2024
Thank you for your review.

8/10 Good

Kendra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I first pulled in my first thought was ‘what have I done’. It’s a significantly older property but the people who work there are fantastic and the room is clean, it’s just old. I’m quite happy with it for the price!
Stayed 1 night in Apr 2024
Response from rc on Apr 13, 2024
Thank you for taking the time to leave a review, we certainly appreciate the positive feed back.

6/10 Okay

Nancy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good
Stayed 2 nights in Feb 2024
Response from rc on Apr 9, 2024
Thank you for your review, we value your feedback.

8/10 Good

weile

Traveled with family
Liked: Staff & service
Picture is better than real, out dated hotel, friendly staff and affordable price.
Stayed 2 nights in Apr 2024
Response from rc on Apr 9, 2024
Thank you for taking the time to leave a comment, we value your feed back.

10/10 Excellent

Lacey

Traveled with partner
Liked: Cleanliness, staff & service
Iv stayed her multiple times. Have never had an issue. It is outdated but I’ll take that for the affordable price!
Stayed 1 night in Apr 2024
Response from rc on Apr 9, 2024
Thank you for taking the time to leave a comment, we value your feed back.

4/10 Poor

Noemi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old property
Stayed 1 night in Mar 2024
Response from rc on Apr 6, 2024
Hi yes it is an older property, but we are a budget Hotel & do the very best we can with what we have to work with.

4/10 Poor

Ivan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great front desk staff but a rundown place that I wouldn't recommend to anyone other than the most undemanding of us out there. The included breakfast is the most barebones I've seen.
Stayed 1 night in Apr 2024
Response from rc on Apr 6, 2024
Thank you for sharing your thoughts with us.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to get to and easy to navigate
Stayed 1 night in Mar 2024
Response from rc on Mar 30, 2024
Thank you for taking the time to leave a review, we appreciate the positive feed back.

2/10 Terrible

Alexander

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a reservation for Mar 26 2024 and left because there’s bed bugs. The person at front desk told us to leave without charge and was apologetic. The next day we found they charged our card and when we called them they were rude. This place is disgusting and should not be in business. What a disaster.
Stayed 1 night in Mar 2024
Response from rc on Apr 2, 2024
All has been resolved to your benefit of course.

6/10 Okay

Aligulu

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from rc on Mar 28, 2024
Thanks for staying with us we appreciate the feed back.

8/10 Good

April

Traveled with partner
Good place!
Stayed 1 night in Mar 2024
Response from rc on Mar 26, 2024
Thank you for taking the time to leave a review, we appreciate the feed back.

2/10 Terrible

Keenan

Stayed 1 night in Mar 2024
Response from rc on Mar 26, 2024
Please share with us why you rated us a 1.

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service
Desk clerk couldn’t find our reservation, it took a long time to get our key. Locations is great! And the rooms were clean and large.
Stayed 1 night in Mar 2024
Response from rc on Mar 23, 2024
Thank you for taking the time to leave a review, we appreciate the feed back.

10/10 Excellent

Karen

Business traveler, Traveled with family
Friendly staff
Stayed 1 night in Mar 2024
Response from rc on Mar 23, 2024
Thank you for taking the time to leave a review, we appreciate your feed back.

8/10 Good

Janelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff, clean, spacious rooms.
Stayed 1 night in Mar 2024
Response from rc on Mar 20, 2024
Thank you for taking the time to leave a review, we value our guests opinions & look forward to seeing you again.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 1 night in Mar 2024
Response from rc on Mar 20, 2024
Thank you for taking the time to leave a review, we value our guests opinions & look forward to seeing you again.

8/10 Good

Kaitlyn

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The blow dryer was broken on the back and sucked my hair in and burned it. When told to the front desk I was told “oh I didn’t know they did that. Have a great day”
Stayed 1 night in Mar 2024
Response from rc on Mar 19, 2024
Not a very helpful response at all, we are very sorry to hear this & will be looking in to it.

6/10 Okay

Laina

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Very dated. Beds and bathroom were clean. Stains in the floor and a lot of dust.
Stayed 2 nights in Mar 2024
Response from rc on Mar 19, 2024
Thank you for sharing your experience with us, we will look into the house keeping issues.

8/10 Good

Holly

Stayed 1 night in Mar 2024
Response from rc on Apr 5, 2024
Thank you for taking the time to leave a review, we appreciate your feed back.

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beds were comfortable. Breakfast doesn’t have hot food - muffins, toast, cereal, juice. Room was large. Would stay here again.
Stayed 1 night in Mar 2024
Response from rc on Mar 19, 2024
Thank you for staying we value your feed back.

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hospitality was great!! Very nice Staff!!
Stayed 2 nights in Mar 2024
Response from rc on Mar 19, 2024
Thank you for staying we value your feed back.

6/10 Okay

scott, ottawa

Too noisy near my room.
Stayed 1 night in Mar 2024
Response from rc on Mar 15, 2024
So sorry it was noisy, please let the front desk know when the issue arises & then we can do something about it. Thank you for staying with us.

8/10 Good

Justin

Traveled with family
Liked: Cleanliness
Good location.
Stayed 3 nights in Mar 2024
Response from rc on Mar 13, 2024
Thanks for the great review, we appreciate your feed back.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in guy was very pleasent , allowed me to check in 2 hours early and got to see all the ladys cleaning the rooms they were all very lovely pleseant and helpful
Stayed 1 night in Mar 2024
Response from rc on Mar 12, 2024
Thank you for taking the time to leave a review, we value our guests feed back & look forward to seeing you again,

2/10 Terrible

Christel

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed here previously because it is the hotel of choice for my friend. I had always found it sketchy. We bought our chihuahua this time. He found an infestation of bedbugs in our bed. My husband had one on him that bit him. We put it in the sink to show the staff. We had to leave at 5am. When we told the staff they did not appear surprised and would not go up to our room. They jus said” That’s a poor start to your day.” We left but did not get our bill-they said the manager would make an adjustment to it. Later I called the hotel and they said an expert had come in and tore the room apart but found no bugs-not even the one we left in the sink!!! They gave us a $30 credit!!! I was expecting at least a one night refund. Although the staff is friendly, they did seem aware that their hotel was not up to par. I have since read reviews from this hotel and the responses to guests complaints are quite rude!!! I would highly not recommend this hotel. Lots of hotels have bedbugs at some point but it was the response that was terrible. There are better hotels nearby that are just as cheap so don’t waste you time or money at this one!
Stayed 3 nights in Feb 2024
Response from rc on Mar 26, 2024
As we said earlier there was no evidence of bed bugs found by our very competent very reliable experts, we are sorry you had such a bad experience.

4/10 Poor

Jerry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from rc on Mar 12, 2024
How odd you have already posted a review yet your reservation is not until tomorrow, well hopefully you enjoy your stay whilst you are actually here.

10/10 Excellent

Debrah

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was quiet and the rooms were large. The staff were extremely polite and pleasant.
Stayed 2 nights in Mar 2024
Response from rc on Mar 12, 2024
Thank you for taking the time to leave a review, we value our guests feed back & look forward to seeing you again,

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel because it's quiet.
Stayed 1 night in Mar 2024
Response from rc on Mar 12, 2024
Thank you for staying we appreciate the feed back.

2/10 Terrible

Cameron

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, ceiling above the shower leaked profusely... (I called the desk they said someone above you probably didn't tuck the shower curtain in) , wifi did not work, Noisy, other other guests and traffic ... worst hotel experience I've had in years
Stayed 1 night in Mar 2024
Response from rc on Mar 9, 2024
Well sorry to hear about your trials & tribulations, I guess we shan't be seeing you again...........pity

10/10 Excellent

Allyson

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff :)
Stayed 1 night in Mar 2024
Response from rc on Mar 9, 2024
Thank you for taking the time to leave a review, we value your feed back.

10/10 Excellent

Wade

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and friendly stay. Staff was incredible.
Stayed 1 night in Mar 2024
Response from rc on Mar 8, 2024
Thank you for taking the time to leave a review, we certainly appreciate the positive feed back. & look forward to seeing you again.

6/10 Okay

Crystal, Mclennan

Liked: Cleanliness, staff & service
Staff are lovely and very friendly, breakfast is 1/5, hair in shower & we were worried about vehicle theft or damage.
Stayed 1 night in Mar 2024
Response from rc on Mar 8, 2024
Thank you for staying with us we welcome all feed back. Just to inform you we have Tri-West security patrolling our lots at night so everyone & their vehicles are quite safe.

8/10 Good

Tiffany

Stayed 2 nights in Mar 2024
Response from rc on Mar 26, 2024
Thank you for taking the time to leave a review, we appreciate the feed back.

10/10 Excellent

Saja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very big and comfortable The receptionist very friendly
Stayed 4 nights in Feb 2024
Response from rc on Mar 5, 2024
Thank you for taking the time to leave a review, we appreciate your feed back.

10/10 Excellent

Marinus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff, close to everything we needed to be at
Stayed 3 nights in Feb 2024
Response from rc on Mar 5, 2024
Thank you for taking the time to leave a review, we appreciate your feed back.

6/10 Okay

Brian Allan

Liked: Staff & service, amenities, property conditions & facilities
No real dinning options
Stayed 1 night in Feb 2024
Response from rc on Mar 5, 2024
Thank you for staying with us we appreciate the feed back.

10/10 Excellent

Quinten

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Its out dated but clean would stay again for the price
Stayed 2 nights in Feb 2024
Response from rc on Mar 1, 2024
Thank you for taking the time to leave a review, we appreciate the positive feed back.

8/10 Good

Nan

Stayed 2 nights in Feb 2024
Response from rc on Mar 21, 2024
Thank you for taking the time to leave a review, we appreciate your feed back & look forward to seeing you again.

6/10 Okay

Ahmed

Disliked: Property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from rc on Feb 27, 2024
Thanks for staying with us we value your feed back.

10/10 Excellent

Miseung

Stayed 1 night in Feb 2024
Response from rc on Mar 21, 2024
Thank you for taking the time to leave a review, we appreciate your feed back & look forward to seeing you again.

10/10 Excellent

DAREK, EDMONTON

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from rc on Feb 27, 2024
Thank you for taking the time to leave a review, we value our guest's feed back.

8/10 Good

Gorden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 1 night in Feb 2024
Response from rc on Feb 24, 2024
Thank you for taking the time to leave a review, we value our guest's feed back.

10/10 Excellent

Andrii

Stayed 1 night in Feb 2024
Response from rc on Mar 21, 2024
Thank you for taking the time to leave a review, we appreciate your feed back & look forward to seeing you again.

8/10 Good

Julie

Great price, friendly staff, spacious rooms, comfy beds. Little older but had no issues.
Stayed 1 night in Feb 2024
Response from rc on Feb 23, 2024
Thank you for taking the time to leave a review, we value our guest's feed back.

10/10 Excellent

Nick

Stayed 5 nights in Feb 2024
Response from rc on Mar 21, 2024
Thank you for taking the time to leave a review, we appreciate your feed back & look forward to seeing you again.

8/10 Good

Pride

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from rc on Feb 21, 2024
Thank you for taking the time to leave a review, we value our guest's feed back.

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from rc on Feb 21, 2024
Thank you for taking the time to leave a review, we value our guest's feed back.