Ratings based on 792 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Edmonton

KING SUITE

Posted Aug 17, 2017
Pros: The room and the staff. picked this hotel for the location and the jacuzzi tub
Cons: There was a mended tear in the bottom sheet, totally fine, except that the seem was right about shoulder level, could have been at foot end instead
Location: pool and waterslides, close to main roads for Edmonton, South common for shopping. Chop steakhouse within walking distance.
Booked the king suite for a romantic getaway. The young gentleman who checked me in was sweet and polite and engaging, I can't quite remember his name, Manav or something similar, but he definitely started the experience on a warm and welcoming tone. The complimentary breakfast was more than expected and the breakfast attendant (Tess?) was very kind when I spilt hot coffee on my hand. The room was everything I wanted, jacuzzi tub, fireplace, coffee, and fridge.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Great South Edmonton hotel with good breakfast.

Posted Jul 16, 2017
We have stayed in another South Edmonton hotel, just a block away. The Best Western Plus was less $$, and incl. breakfast, so thought I'd try it. It was great. The other hotel was maybe newer, but not a big deal! Would stay here again!!
Comment from Hotel Management
Jul 17, 2017 by Lana, GM, Hotel Management
We appreciate you taking the time to write your comments and post your review, thank you. Your feedback is important to us, as we use it to ensure we are offering a superior experience to our guests. We look forward to welcoming you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

Posted Jul 11, 2017
We stayed here 4 nights after 3 long driving days from Las Vegas. It was very comfortable here and nice to have breakfast, a wonderful pool with water slide and a laundry.
Comment from Hotel Management
Jul 11, 2017 by Lana, GM, Hotel Management
Thank you for taking the time to write your comments and post your review. Your feedback is important so we know what you liked and where we need to implement improvements for future guests. We hope you will come back and visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Prince Albert, sk.

New and clean

Posted Jul 7, 2017
Easy friendly check in. Good breakfast. The room was clean, but surprised at how small the tv was.
Comment from Hotel Management
Jul 10, 2017 by Lana, GM, Hotel Management
Thank you for taking the time to write your comments and post your review regarding your recent stay at our property. Your feedback is important so we know what you liked and where we can improve, so we can ensure we offer a better experience to guests in the future. We hope you will come back and visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to QE2

Posted Jul 6, 2017
Great. Family liked the rooms and indoor swimming pool.
Comment from Hotel Management
Jul 6, 2017 by Lana, GM, Hotel Management
Thank you so much for taking the time to write your comments and post your review regarding your recent stay at our property. Our pool and water slide is definitely a big hit for families. We look forward to welcoming you again the next time your require accommodations in South Edmonton.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
Nice hotel in a good location for what I wanted. It was nice there was several different restaurants close by and shopping, gas, etc close by ( within 3-5 min drive).
Comment from Hotel Management
Jul 6, 2017 by Lana, GM, Hotel Management
Thank you for taking the time to write your comments and post your review regarding your recent stay at our property. I'm pleased you found all the amenities you required in our area. With our convenient location, we are definitely a great choice for travelers not wishing to fight with too much city traffic. We look forward to welcoming you again the next time your require accommodations in South Edmonton.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very nice rooms

Posted Jun 30, 2017
Pros: Very nice
Cons: Better breakfast muffin assortment. Got solicited upon arrival in parking lot for down and out person begging for money.
Location: Very close to south commons and Hwy 2 south
All round great hotel and easy to access. Was a kids soccer tournament in town but staff and parents very respectful of other guests
Comment from Hotel Management
Jul 6, 2017 by Lana, GM, Hotel Management
Thank you so much for taking the time to write your comments and post your review regarding your recent stay at our property. We appreciate your feedback and any suggestions. By telling us what you liked about your stay or how we can improve helps us deliver a superior experience to guests in the future. The issue with people soliciting in our parking lot has recently been brought to my attention and we will be working on a solution to this problem. We look forward to welcoming you again the next time your require accommodations in South Edmonton.
1 out of 5
by A verified traveler

Not worth it

Posted Jun 26, 2017
Air conditioning didn't work boiling hot room all night barley any sleep next to the highway. I booked a long room with a deep soaking tub only to get there and be told that's not what I booked. Wouldn't book with this hotel again. Ever
Comment from Hotel Management
Jun 29, 2017 by MH, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our Hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We apologize for the inconvenience you had with us & rest assured it won't happen again. Sincerely, Guest Services BW South Edmonton Inn
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Jun 6, 2017
Super clean and quiet, beds very comfortable. Breakfast was very good, kids loved the waterslide....
Comment from Hotel Management
Jun 6, 2017 by Lana, GM, Hotel Management
Your comments and review are truly appreciated, thank you. We are pleased you enjoyed your recent stay and the kids loved the waterslide. The pool and waterslide are definitely a hit for kids of all ages.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Great for family!

Posted Jun 4, 2017
The beds were super comfy! Pool and slide was great for kids of all ages! No complaints!!!
Comment from Hotel Management
Jun 6, 2017 by Lana, GM, Hotel Management
We are pleased you enjoyed your recent say and found the beds super comfy. We have many guests that ask where they can purchase them, as it was the best sleep they've had. Thank you for taking the time to write your comments and post your review.