Ratings based on 211 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
Pros: Clean friendly
Cons: Not much that I could see
Location: Close to university, where my grand daughter was. The reason for my visit
Nice hotel could not ask for anything else Will stay there again
Comment from Hotel Management
Nov 17, 2017 by Liz Currie- Front Office Manager, Hotel Management
Thanks for your review. We are so glad that you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
Good place. Super convenient to the university. Recommended.
Comment from Hotel Management
Oct 17, 2017 by Liz Currie Front Office Manager, Hotel Management
Thanks for staying with us we are glad you enjoyed your stay.
2 out of 5
by A verified traveler

Not enough space for disabled. Elevator too small

Posted Oct 2, 2017
Cons: Room space. Elevator space.
This hotel is too cramped and small space wise. I am a disabled person and my wheelchair could hardly get through the bathroom door. The elevator door and space is so small I can't get in even with only 2 other guests! And with such high room rates you would think that this hotel would have a very comfortable and spacious accommodations! They also require a $500.00 room deposit and a $250.00 dollars incidental charges deposit upon check-in, these on top of my prepaid room through Expedia?
Comment from Hotel Management
Oct 12, 2017 by Liz Currie Front Office Manager, Hotel Management
I am sorry to hear that you experienced some issues on your stay with us here at Campus Tower. Please note for future reservations we do have barrier free rooms that are more spacious for guests such as yourself who require a wheelchair in order to get around. Upon future bookings please feel free to request this room type. We will be more than happy to accommodate any needs you have. We'd also like to update that we are underway for an installation of new elevators to be put in over the next year or so- eventually giving more room to be able to easily get in and out via wheelchair. I also wanted to take the time to clarify within regards to the deposits at check in as there might have been some miscommunication. The only deposit we take on the guest's credit card is $250.00 for incidentals and that is standard for all guests. The $500.00 you mentioned above is only to be charged if the guest were to smoke in the room. We appreciate you taking the time to provide us with your feedback as it gives us a chance to address your concerns and continue to improve where needed. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
Great location. Comfy bed and pillows. Stay one night so didn't use anything in the kitchen. Lots of restaurants nearby.
Comment from Hotel Management
Sep 30, 2017 by Liz Currie- Front Office Manager, Hotel Management
Thanks for your review. We are pleased to hear that you enjoyed the room and your stay. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Pleasant Stay

Posted Sep 23, 2017
location is perfect for my business trip close to university in Edmonton and entertainment are close by. You can go for shot walk, bar and restaurant within walking distance from hotel.
Comment from Hotel Management
Sep 25, 2017 by Liz Currie- Front Office Manager, Hotel Management
Thanks for your review. We are glad you enjoyed your time with us as we look forward to having you back.
3 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Very convenient location

Posted Sep 18, 2017
Walking distance to classrooms and the only hotel inside campus of the university. The only negative thing I want to say is they don't give you any bottle water inside the hotel room.
Comment from Hotel Management
Sep 18, 2017 by Liz Currie Front Office Manager, Hotel Management
Thanks for staying with us at Campus Tower. We appreciate your feedback and for choosing to stay with us. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean rooms close to LRT station

Posted Aug 31, 2017
We've stayed here in the past and really liked it. This time we had problems with the shower not draining and trouble with the water temp. Told front desk about it and they didn't seem to care. Asked if they would discount us the $20 for a cot due to the shower issues and she said she would but still charged us anyway
Comment from Hotel Management
Sep 2, 2017 by Maria De Vera, Hotel Management
Thank you for your feedback. . I'm sorry your stay wasn't entirely satisfactory. The comfort and enjoyment of all our guests is always a top priority for us. I already refunded $20 charged on your card for the cot rental. We hope you give us the chance to change your opinion during a future stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from rgina sk

Short stay

Posted Aug 23, 2017
We had a very short stay. Hotel was nice and clean. Would recommend it to a friend
Comment from Hotel Management
Aug 23, 2017 by Liz Currie, Hotel Management
Thanks for staying with us we are glad you enjoyed your time at Campus Tower. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Okotoks

It was perfect location and had nice amenities

Posted Aug 21, 2017
Pros: Location, linens and inhouse coffee!
Cons: no
Location: see above
Staff and hotel are in a great area, close to university, entertainment, cabs are easy to get!
Comment from Hotel Management
Aug 22, 2017 by Liz Currie Front Office Manager, Hotel Management
We are glad to hear that you enjoyed your stay with us and we look forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Campus tower UofA

Posted Jul 23, 2017 on Hotels
Overall this is a comfortable hotel. The table top was dirty near the kitchen.
Comment from Hotel Management
Jul 26, 2017
Thank you for staying with us. We are glad you enjoyed your stay with us.