Ratings based on 737 Verified Reviews

3.5 out of 5
70% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Not bad but out dated and noisey.

Posted Jan 23, 2017
Bathroom was outdated, sealants were stained. You can hear everything next door, water running, people using the washroom, tvs etc. and the fan in the vent does not stop running and is incredibly noises.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to downtown

Posted Jan 20, 2017
Pros: Nice decor, comfortable
Cons: Coffee maker worn - could be replaced Key card swiping didn't work, had to be exchanged
Location: Hockey, movies
Walking distance to attractions downtown so that was the reason we chose it, also familiarity since had stayed before. Nearby restaurants and transit
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to hockey game

Posted Jan 18, 2017
Pros: View
Cons: Nice fitness room but the elliptical is not very good. Is unstable and constantly resets.
Location: Taking course at U of A extension
It was a nice hotel with a great view of the city and the river valley
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Location was perfect. Within walking distance to Rogers arena.
5 out of 5
Recommended
for Everyone
by A verified traveler

Classic hotel, in a great location.

Posted Jan 12, 2017
Pros: We like the service the location and the staff, and the fact that we have never been disturbed hearing other guests.
Cons: The heating system needs to be renovated. It was warm but very noisy.,
Location: Located downtown, great views and walking to nearby sites.
Staff are amazing as are the services, restaurants and bars. The room however is old and tired, there is renovation work ongoing but the heating system in our none renovated room was very noisy. However the room was well laid out and very comfortable.
Comment from Hotel Management
Jan 13, 2017 by Katelynn, Hotel Management
Thank you so much for your feedback. We are so happy to hear that you enjoyed your recent visit with us, and we look forward to hosting you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from slave lake

Great staff and down town great service

Posted Jan 4, 2017
Stayed when we went to an Oilers game we enjoyed the view of the river from the lounge and the room . Very close to all the action🏒
Comment from Hotel Management
Jan 10, 2017 by Katelynn, Hotel Management
Thank you so much for your feedback. We are so happy to hear that you enjoyed your recent visit with us, and we look forward to hosting you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from SK

Prefect scenic location close to Down Town.

Posted Dec 27, 2016
Stayed in the Concierge King Suit. Great price for the renovated area of the hotel. Rental Car site just next door. Parking in park aid was very easy. We would stay there again.
Comment from Hotel Management
Dec 30, 2016 by Katelynn, Hotel Management
Thank you so much for your feedback. We are so happy to hear that you enjoyed your recent visit with us, and we look forward to hosting you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Christmas at Lacombe

Posted Dec 27, 2016
The hotel staff were friendly and welcoming to our dogs. The room was clean and had a comfortable bed. The lobby was elegant and la ronde was beautiful with its stunning views. The furniture in the room was old, dated and torn. The coffee table leg was loose and almost came off when moved. The couch was uncomfortable. The room was always too hot for me, at 72 degrees. Was not able to get the thermostat to get room temp down, just a fan. I feel the hotel would be so much better if get spent some money on updating and improving amenities.
Comment from Hotel Management
Dec 30, 2016 by Katelynn, Hotel Management
Thank you for your feedback. The Chateau Lacombe Hotel is currently undergoing renovations in order to upgrade our rooms and amenities. We are so happy that you’ve enjoyed your stay with us overall and we look forward to hosting you again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2016
Very nice hotel close to the down town area. Very good views with good access to main lobby. All desk & service personnel were excellent. Very friendly & helpful. Lobby & access areas were very clean & decorated up to suit the season (Christmas) The room was very clean & a great bed. The prices for the room were very good. I will absolutely be staying here again. Regards, Marty.
Comment from Hotel Management
Dec 26, 2016 by Katelynn, Hotel Management
Thank you so much for your feedback. We are so happy to hear that you enjoyed your recent visit with us, and we look forward to hosting you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Alberta

Great visit

Posted Dec 16, 2016
We enjoyed our stay! Only feedback I would give is better pillows are needed. Overall everything was perfect.
Comment from Hotel Management
Dec 26, 2016 by Katelynn, Hotel Management
Thank you so much for your feedback. We are so happy to hear that you enjoyed your recent visit with us, and we look forward to hosting you again.