Nice place with Great Staff
Posted Nov 29, 2016
The Denham room is beautiful! a small reception area with a fireplace and 3 stairs up to the room itself were we had our party. One of our guests was in a wheel chair & they had a ramp for her. Unfortunately the ramp was not great for the electric wheel chair as it was too heavy.A bit of an ordeal, but staff were called in to help get her up to the party area.A longer ramp would be much better. so that was a 1 star situation.
The room was nice though, with great staff. She was friendly, helpful and kind. Smiles at all times & gathered some boxes for all the presents when we were done. The food they provided was fresh & displayed nicely.Coffee was always available and the staff they assigned to our party was on top of keeping the tables clean of dirty dishes, quietly and effectively. The effect was a great success in part to the wonderful service we received.
We also stayed at the hotel and the rooms were clean and the pillows were amazing!
The hotel is under construction for a new pool area with a slide and did not effect our stay at all.
We ordered room service & the beef dip was absolutely amazing! enjoyed our stay & would highly recommend this facility for your event needs or just a nice place to stay in Leduc, Alberta Breakfast was fresh, tasty & nicely displayed.