Ratings based on 508 Verified Reviews

3.4 out of 5
74% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Decent hotel, terrible wifi

Posted Jan 18, 2017
Cons: Internet
Just terrible internet. slowest ever. If you are booking this place to get some work done - reconsider. Otherwise, the hotel is just fine. Standard hotel, nothing fancy. As advertised.
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Basic clean hotel in downtown. Old fashioned decor

Posted Jan 2, 2017
Pros: Location. Inexpensive
Cons: Bathrooms. Lighting
Location: Good downtown location, near government offices.
Old fashioned decor but basically clean. Needs upgrading throughout, but cheap and relatively quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

NHL games at Rogers Arena

Posted Dec 16, 2016
Pros: Location
Cons: Needs a New Elevator.
We were in town to see a couple NHL games and found this Hotel to be an excellent location and reasonably priced. It was under 15min to walk to the arena and one 1 block to the LRT Train near a Tim's . Grocery store was about 5 blocks away but lots of other stores and restaurants are closer . The Hotel provided all that we needed, however for those that demand luxury book at the Delta. I would return to stay at this Days Inn .
4 out of 5
Recommended
for Everyone
by A verified traveler from Regina Sk

Great stay...

Posted Dec 12, 2016
Close to downtown and all sorts of restaurants and shopping. It was very cold weather when we were there and the room thermostat worked perfectly ! Cozy comfy room, wonderful staff ! Would stay again
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2016
Rooms were ok, shower was awful-kept randomly shooting out cold water
3 out of 5
Recommended
for Everyone
by A verified traveler

Fridge and microwave

Posted Nov 23, 2016
Pros: Location, location, location
Cons: Small fridge and microwave
Location: downtown access to new casino
It was good staying there but it would have been a better stay if we had a small fridge and microwave.
Comment from Hotel Management
Nov 24, 2016 by Management, Hotel Management
Dear guest, Thank-you for choosing our property for your accommodation during your visit in Edmonton. I will forward your observation to the appropriate department for review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Nov 23, 2016
Pros: It was quiet for a downtown hotel and the bed was great after a very long day.
Cons: The carpets in the public areas were pretty shabby and the elevator could definitely use some upgrading.
Location: Centrally located and within walking distance of shopping.
It was late when i arrived and i left before checkout time so pretty much the only thing i did was sleep. The bed was very comfortable, the room serviceable and the service at the desk was ok although the clerk wasn't exactly welcoming.
Comment from Hotel Management
Nov 24, 2016 by Management, Hotel Management
Dear guest, We are happy to inform you our property will undergo renovations soon. We hope next time you stay with us you will be pleasantly surprised. Thank-you for your visit.
2 out of 5
by A verified traveler

Hidden Fees Galore.

Posted Nov 14, 2016
The only thing acceptable about this hotel is the lobby. Rooms need major renovations. Linens and towels are not removed or replaced consistently as are other bathroom amenities. Fee's are ridiculous. There are more taxes and additional charges than you can imagine. The room rates should be advertised as rising daily. What I reserved at $127/night ended up costing over $170/night. Taxes, hotel fees, extra people fees, parking fees, and on and on. Would not recommend.
Comment from Hotel Management
Nov 24, 2016 by Management, Hotel Management
Dear guest, We have advised our third-party business partners of any additional charges that may arise so our valued guests are informed prior arrival. Thank you for staying with us during your visit in Edmonton.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2016
Location: Very close to a number of downtown activities including Rogers Center
The rooms need upgrade but the beds were good and comfortable and the room was clean.
Comment from Hotel Management
Nov 24, 2016 by Management, Hotel Management
Dear guest, Our property will undergo renovations in the near future. We hope you will like the changes coming soon. Thank you for having stayed with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Good Basic Hotel

Posted Nov 8, 2016
Pros: Beds were comfortable. Room was clean. Staff were friendly.
Cons: Elevator was out...promised to be fixed but was not. No ice machine on our floor.
Comment from Hotel Management
Nov 24, 2016 by Management, Hotel Management
Dear Laura, Thank you for having stayed at our property. Unfortunately, we depend on the technicians and how they prioritize their workload regarding any service call they may have. We hope you give us another opportunity to be of service to you.