Ratings based on 1,120 Verified Reviews

3.5 out of 5
73% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Nice hotel, great price, close to rogers place.

Posted Jul 16, 2017
Great price, room was very clean, hotel staff was very friendly. Walking distance to Rogers place, a pub right around the corner, Boston pizza across the street, Japanese village a 5 minute walk, great location! Will definitely stay here again and would recommend it to friends.
Comment from Hotel Management
Jul 17, 2017 by Freida Valji, Hotel Management
Thank you for sharing your comments with us. We hope you will stay with us again, when you are next in Edmonton.
3 out of 5
by A verified traveler from Vancouver

No breakfast was offered as advertised.

Posted Jul 11, 2017
Cons: No breakfast was offered as advertised. This is a black mark on this hotel chain. I shall never use or recommend it.
No breakfast was offered as advertised. I've asked for voucher or substitute. The hotel didn't offer any. Isn't this fraud?
1 out of 5
by A verified traveler

Would never stay there again

Posted Jul 10, 2017
Too pricy for the comfort you get. Horrible shower. Very poor amenities. Will not stay there again
Comment from Hotel Management
Jul 12, 2017 by Management, Hotel Management
Dear guest, Thank you for taking the time and provide us with feedback. We regret your decision, but we hope you can give us another opportunity to be of service to you in the future.
3 out of 5
by A verified traveler

Quite dated hotel

Posted Jul 9, 2017
As mentioned, the hotel elevator was under repair maintenance but our room was on the 3rs floor conveniently located from the parkade. We noticed an odd odour in the halls and the carpet was quite dated and needs to be replaced. Our room was clean, beds were comfy but the pillows should be replaced as they were small & falling apart. It also would be nice if the rooms had microwaves; as travelling with a toddler and newborn that's somewhat of a necessity at times. We stayed over the weekend and surprisingly the hotel was quiet and we slept well. I would only consider staying here again for convenience to downtown businesses and appointments as it's right in the middle of everything and the price was reasonable.
Comment from Hotel Management
Jul 10, 2017 by Management, Hotel Management
Dear guest, We would like to thank you for your visit. I am happy to inform you that our elevator has been replaced and it is now in full working conditions. There are more renovations coming in the near future, we will keep our valued guests posted. Please keep us in mind next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Very comfortable beds and clean room

Posted Jul 4, 2017
Cheap parking, heart of downtown, great house keeping, great for a quick stay in Edmonton.
Comment from Hotel Management
Jul 10, 2017 by Management, Hotel Management
Dear guest, Thank you very much for taking the time to provide us with feedback. We are happy to hear you took advantage of our great location. I will forward your positive comments to our Housekeeping Department so they can see their work is appreciated. We hope to have become your property of choice any time you visit Edmonton.
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable basic room Downtown

Posted Jun 27, 2017
The room was clean. The bed was glorious. Staff were helpful. The elevator was under repair which seems to be an ongoing problem there based on reading reviews from months back, but otherwise it is a well kept affordable spot right Downtown.
Comment from Hotel Management
Jun 28, 2017 by Debbie, Front Desk Manager, Hotel Management
We are happy you enjoyed your stay. Thank you for taking the time to provide your valuable feedback.
3 out of 5
by A verified traveler from alberta

Good location

Posted Jun 8, 2017
Pros: Quiet room
Cons: Include breakfast and parking
Location: Great location close to river valley, restaurants, bars, shopping.
The rate was the reason I picked this hotel for downtown, but by time they added in parking and some other fees it was not any better. Next time I would do more investigation and stay where breakfast and parking are included. They do not compete with other hotels in the area when you take all factors into consideration.
Comment from Hotel Management
Jun 15, 2017 by Days Inn Downtown Edmonton, Hotel Management
Thanks for your valuable feedback Maryanne. I'm sorry our hotel did not meet your expectations. However, it was an absolute pleasure serving you and we hope you will visit us again once our renovations are complete.
2 out of 5
by A verified traveler

Terrible

Posted Jun 5, 2017
All around crap!!! Staff was not helpful except taking money Elevator out and NO!!! extra effort to help except here pay for parking!!
Comment from Hotel Management
Jun 27, 2017 by Management, Hotel Management
Dear guest, We regret to hear that we did not meet your expectations. Days Inn's goal is to meet our guests needs. I have forwarded your review to Front Desk Management. Our elevator has been replaced and it is now in full working condition.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price and location

Posted May 27, 2017
Pros: Staff
Location: Great location in downtown. Loved the cafe two doors down.
Even though this place was under construction for updates there are plenty of restaurants around that are very good. Bed was comfortable. Staff very friendly and always ready to accommodate due to current situation with construction. Not as fancy as the more pricey but just right for the overnight stay
Comment from Hotel Management
May 27, 2017 by Management, Hotel Management
Dear guest, We would like to thank you for your patience during your stay and while our elevator was being replaced. Please come again soon and experience the upgrades.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Reliable standard, spacious, conveniently located.

Posted May 26, 2017
This location was being renovated during my stay. They did forewarn me before final booking. It was very little inconvenience, in my case. Large room, all amenities expected. Clean, comfortable bed and furnished generously. Enough well located plugs to charge the devices. My only two issues pertain to most lodging establishments. The TV was small and the channel selection minimal. The fridge was more mud room cool than what a fridge should be. There is a parking fee, but for downtown not out of proportion. Nice staff, and quite recommended.
Comment from Hotel Management
May 27, 2017 by Management, Hotel Management
Dear guest, We are happy to hear we fulfilled your needs during your stay. We hope you choose our property again on you next visit to Edmonton.