Ratings based on 1,668 Verified Reviews

3.1 out of 5
56% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Sep 17, 2017
Hotel entrance seemed quite nice but then took the elevator up to my room and was extremely disappointed. It was very old and outdated. There was no air conditioning. The windows had no screens. Would not recommmend.
3 out of 5
Recommended
for Everyone
by A verified traveler

just ok

Posted Sep 14, 2017
one night stay, arrived just before 10pm and lounge was closed :(. TV in room was snowy.
3 out of 5
by A verified traveler

No free breakfast

Posted Sep 13, 2017
Expedia website advertises free breakfast ($14 value) Hotel insisted expedia bookings did not include breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler from Bonnyville Alta

Nice location

Posted Sep 13, 2017
It's a great place as it is close to hospital and the shopping mall .it has a great hot breakfast with room no microwave or fridge in west wing rooms ice had to go down to kitchen and get ice as machine didn't work .
3 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Ok hotel, good price

Posted Sep 11, 2017
Dated hotel with a long wait time fo see the front desk. Other then that the rooms were clean and the hotel is in a good location. Rooms were clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon,Sk.

Edmonton Inn and Conference Centre

Posted Sep 2, 2017
Pros: Just minutes away from downtown and not far from West Edmonton Mall. Key cards required to access elevators.
Cons: There were no bags in the garbage bins. Do better job cleaning the rooms. The hairdryer was covered in dust, large food crumbs on the carpet.
Location: Near the city center; shopping, restaurants & bars nearby
Hotel was easy to find. Lots of free parking. Hotel is older and in need of renovations/modernization. My understanding is renovations are in progress. Tube TV's in the room. There were no bags in the garbage bins. Housekeeping needs to do better job cleaning the rooms.The Front Desk staff were friendly.
2 out of 5
by A verified traveler

In serious need of some tlc

Posted Sep 1, 2017
The lobby is nice but thats about it everything else was run down
3 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Posted Sep 1, 2017
Staff are what make this hotel ok. The front desk and managers are wonderful. The hotel is in need of a major Reno and a lot more cleaning. The restaurant took over an hour to get a simple soup and sandwich but again very friendly staff. well priced close to concerts.
3 out of 5
by A verified traveler

Posted Aug 30, 2017
Ballroom Beautiful. Rooms and hallways are in desperate need of renovation, including a/c units. Hotel Staff are nice, but not effective. Room Service difficult to use having to leave messages that don't get returned. Had to call room service, restaurant and front desk all together four times to try and order and follow up with order after it took twice as long as stated. Food however was amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from GP Alberta Canada

Nice,close to greyhound terminal

Posted Aug 24, 2017
Pros: Accessible,from greyhound to hotel,and thenappointment we went to the following day
Cons: Its just fine with me
Location: Nice location,you can walk safely
Warm and cozy room,excellent staff,accomodating,sumptous breakfast ,well assisted servers,,