Ratings based on 738 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton Alberta

Posted Aug 1, 2017
Very comfortable. Staff very good. Everything was excellent. Food delicious. Room spacious and quiet. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel.. but the parking situation was odd!

Posted Jul 24, 2017
Pros: The cleanliness, the decor, the casino and the location.
Cons: Perhaps a better system for parking. Note down each guests license plates and inform them if their vehicle needs to be moved for some unknown reasons.
Location: The location was very easy to find. There are lots of restaurants nearby, as well as grocery stores and banks. The West Edmonton Mall is very close
The hotel was lovely. The rooms were nice, although quite small. We did request 2 queens but ended up with 1 king - not the end of the world! The bed was comfortable though. It did remind me a bit of a smaller version (much smaller!) of a Las Vegas hotel. The casino was big and had a lot of options. The entire property was well taken care of and very clean. The incredibly strange thing about my stay at this hotel had to do with parking. When we first arrived, the front desk did not ask for a license plate, nor did they ask you to put any kind of paper in your windshield. They insisted we could just "park anywhere." We picked a random spot (obviously not a handicap or reserved one!) which was fairly close to the hotel entrance. We had a lot of luggage, so we wanted to park as close as possible. The next morning, after checking out - we were making out way to the car... which seemingly vanished. We walked up and down several rows of cars, but no luck. You can imagine the panic that started to set in. Finally after about 5 minutes of going back and forth, we spotted the car way down the other end of the parking lot, no where near the hotel. It's obvious the hotel staff must have moved it at some point for some unknown reason. To not inform us of this was completely unacceptable. The mood of the trip quickly changed from "What a wonderful place" to "Oh my gosh, I almost just had a heart attack!". I would have loved to come back here, but now I am not so sure about that.
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Lovely clean modern hotel with an arena and casino

Posted Jul 18, 2017
Pros: clean, modern friendly staff
Cons: price of food seemed higher than expected
enjoyed the clean modern hotel. Very, very friendly staff. 10/10 great customer service. Really represented the Marriott chain of hotels very well.
4 out of 5
Recommended
for Everyone
by A verified traveler

family trip

Posted Jul 16, 2017
Family enjoyed the pool and we had a city view from the 7th floor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just a great place to stay

Posted Jul 13, 2017
Pros: The location, the beds
Location: 10 minutes to WEM. 20 minutes to IKEA
Checked in early, no problem..asked the front desk staff for help with leaving a bango at the hotel for someone else to pick up (saving me time and headache, trying to connect) was no problem, everything went smooth as can be. Love the beds, very comfortable, room was big and very clean. Drinks in the Casino and lounge are over $8, but I guess that is the going rate when you are out. This trip we did not eat at the hotel, just played the casino (not very good luck).
5 out of 5
Recommended
for Everyone
by A verified traveler

Great visit. I always stay at the river creek

Posted Jul 4, 2017
There is never any issues and the staff is very friendly.
Comment from Hotel Management
Jul 8, 2017 by Ash, Hotel Management
Thank you for your feedback. We appreciate your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice place to stay. The rooms are very nice.

Posted Jun 25, 2017
Overall great. The ac is a bit noise but all good
Comment from Hotel Management
Jul 8, 2017 by Ash, Hotel Management
Thank you for your feedback. We appreciate your feedback
5 out of 5
Recommended
for Couples
by A verified traveler from St Albert

It's Show Time

Posted Jun 23, 2017
Pros: Service was great
Cons: Valet parking, the casino has it why not the hotel?
Location: Don't need to leave the hotel, good food and drink and for those who want a casino.
If you plan on going to a show at River Cree, never mind the driving - get a room! The hotel staff is very welcoming and knowledgeable about the Marriott programs for elite members. The restaurant has show night menus that keep you on time for the show at a reasonable price. The prime rib for 418 was very good. The room was very nice and clean. Service in the members lounge was excellent.
Comment from Hotel Management
Jul 8, 2017 by Ash, Hotel Management
Thank you for your feedback. We appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

A great weekend experience.

Posted Jun 5, 2017
The staff everywhere are very pleasant. The rooms are clean and we'll equipped. The best part is that the hotel is quiet and peaceful but there's always some excitement at the casino. The food and service at the dining facilities and pubs was excellent.
Comment from Hotel Management
Jul 8, 2017 by Ash, Hotel Management
Thank you for your feedback. We appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from ßurnaby

Nice hotel, small casino

Posted Jun 2, 2017
Pros: Nice size room, comfortable furnishings (pillows etc)
Rooms were clean, comfortable but if you dont drive could be a little hard to get to