Ratings based on 333 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Munich, Germany

Hotel to stay near the airport

Posted Aug 27, 2016
Pros: Plenty of space in the room
We arrived one night before our flight back to Germany there and were happy that the resaturant was still open, as well that breakfest could be taken already at 5 o.clock the next morning.
3 out of 5
by A verified traveler from Bonnyville, AB

Executive Hotel Alexandra

Posted Aug 24, 2016
Pros: People service made a difference. The staff was pleasant and helpful.
Cons: Have a real eggs and bacon breakfast!!!
Air conditioning in the room above terribly noisy - going on and off through the night. Fridge also noisy - had to be turned off to let us sleep. Window view not very good - construction of another hotel - thank god this was Saturday-Sunday stay - no heavy machinery. Usual continental breakfast - mediocre. @$135. a night we expected more. The compensation - room was really clean and the staff downstairs very helpful and pleasant.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Thank you for choosing the Alexandra!
5 out of 5
by A verified traveler from Southern Alberta

Would stay again

Posted Aug 23, 2016
Pros: I liked the newness of the rooms , the front desk staff were very welcoming, and the breakfast was "okay".
Cons: I am nothing to offer here, i was really happy.
Location: 5 minutes away for the Edmonton international airport. We did airport pick up and drop off and that is why we stayed there.
Everything was good with our stay definitely stay again.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Wow, thank you for taking the time to write a great review! Thank you for choosing the Alex!
5 out of 5
by A verified traveler

Gutes Hotel in Flughafennähe

Posted Aug 19, 2016
Pros: Zimmer
Cons: Das Hotel liegt an einer Hauptstrasse. Lärmdämmung könnte besser sein
Sauberes gutes Hotel, von dem ais man gemütlich alles in und um edmonton ansteueren kann. 30 MinutenFahrt sind einzuplanen.
Comment from Hotel Management
Aug 21, 2016 by gm, Hotel Management
Thank you for your review!
5 out of 5
by A verified traveler

Posted May 19, 2016 on Hotels
Comment from Hotel Management
May 27, 2016 by General Manager, Hotel Management
Wow, another 5 out of 5! Thank you for selecting the Alexandra!
4 out of 5
by A verified traveler from Hamilton Ontario Canada

A hotel with class

Posted Apr 24, 2016
Pros: Everything.
Cons: The furniture could be updated.
Location: The hotel is surrounded by other hotels and some industry. It is close to the airport and there is shopping nearby;
The hotel is quite impressive when you enter the lobby and the staff is very friendly. There were cookies and apples set out for the guests as well as complimentary news papers. My room was immense and had a pull out sofa, desk and chaise lounge as well as the tv and king size bed.. The room also had a keurig coffee maker, micro wave and small refrigerator. The bathroom was large and the shower was great. The bed was very comfortable and the room clean. The only problem I found was a chip out of the coffee table. The hotel is very quiet. The pool is very good and the complimentary breakfast extensive.
Comment from Hotel Management
Apr 25, 2016 by General Manager, Hotel Management
Wifred, thanks again for staying with us, hope to see you again soon at the Alexandra!
4 out of 5
by A verified traveler from Saskatoon, Sask

Nice place to stay.

Posted Apr 5, 2016
Cons: The free breakfast could be a lot better. The boiled eggs could have bounced like rubber balls, they went in the garbage. The coffee is awful.
Room was clean although we found a live spider on the bed. Beds are comfortable, nice to have a fridge and microwave in the room. Pool area was clean. The breakfast was ok but not great. Went to The Ricky's restaurant in the hotel for supper and the food was excellent. Would stay again but would skip the free breakfast and go to Ricky's.
Comment from Hotel Management
Apr 6, 2016 by General Manager, Hotel Management
thank you for your review!
4 out of 5
by Deborah from Grande Prairie

Great place to stay

Posted Mar 31, 2016 on Hotels
Reasonable rates
Comment from Hotel Management
Apr 7, 2016 by General Manager, Hotel Management
Thank you for staying with us at the Alexandra!
4 out of 5
by Petula from Hong Kong

A pleasant stay except unexpected delay in shuttle

Posted Mar 30, 2016 on Hotels
Everything good and with helpful staff especially Karin who is so helpful throughout our stay. However, on our way to airport, we don't understand why the driver drop off airport staff before loading us, he was a bit late in picking up plus the unexpected extra time for airport staff in other location, we nearly miss our flight! That is something they need to improve, or driver can check with us if we are in a rush or not. As a visitor, we have no idea of where the shuttle will go around given we know that normal time is around 5 minutes. The other comment is the bath room, better with lower shower cap & curtain which can stop water from spilling over.
Comment from Hotel Management
Apr 7, 2016 by General Manager, Hotel Management
Thank you for staying with us at the Executive Hotel Alexandra! We appreciate your feedback and will be looking into your concerns regarding the shuttle.
5 out of 5
by A verified traveler

belle place.

Posted Mar 23, 2016
Pros: proche de l’aéroport ( 5 minutes)
Cons: bilingue
Location: Tim Hortons,, Leduc a quelques magasins à proximité ( Wal-mart, ct)
propre, belle place. tout était super bons services. belle piscine et spa
Comment from Hotel Management
Mar 28, 2016 by General Manager, Hotel Management
Merci!