Ratings based on 824 Verified Reviews

4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Feb 23, 2017
The 2 problems i had. We called and ask if they had a hot tub. They said yes. They do NOT. It made the trip hard since I have a bad back. They pulled $200 of my credit card for a room usage fee. They actually pulled it off unlike other hotels that keep it on file in case you something. Today it still has not been returned and either way i will get charged an international fee because they did that.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort McMurray

Posted Feb 21, 2017
Nice comfy pretty friendly hotel! Needs super comfy. TV bit small
Comment from Hotel Management
Feb 27, 2017 by Assistant General Manager, Hotel Management
Thank you choosing the Royal! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vegreville Alta

Perfect location to YEG

Posted Feb 16, 2017
Pros: Everything
Location: N/A
Reservd night bfore trip and on night of returning. Have done that several times when we fly early
Comment from Hotel Management
Feb 17, 2017 by Assistant General Manager, Hotel Management
Thank you for the review! We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent

Posted Feb 8, 2017
Decent place to stay. Nice staff, free parking. Close to the airport.
Comment from Hotel Management
Feb 12, 2017 by Assistant General Manager, Hotel Management
Thank you for choosing the Executive Royal, and for taking the time to write this review!
5 out of 5
Recommended
for Everyone
by A verified traveler from cold lake

Close to airport

Posted Jan 31, 2017
Everything was real good from check in to checkout Train souding horn for highway crossing is only problem
Comment from Hotel Management
Jan 31, 2017 by gm, Hotel Management
Thank you Wayne, I am glad that we managed to meet your expectations!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Williams Lake BC

Awesome place

Posted Jan 26, 2017
Pros: The great staff.
Cons: Not much.
Location: The airport is close as well as good places to eat.
I stay there often and I am always treated like they are competing for my business.
Comment from Hotel Management
Jan 27, 2017 by gm, Hotel Management
I love hearing about how great our staff are, thank you for taking the time to write this review!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Vernon, B.C.

Return Trip Experience

Posted Jan 20, 2017
Pros: Most everything.
Cons: The lobby furniture is showing its age.
This was our third stay at the Royal Executive Hotel. This time we had 7 rooms and as in previous stays we had little to complain about. The rooms are clean, large, comfortable and the beds are great. The staff is accommodating and very pleasant to deal with. The restaurant service is good and the food is above average. We had also booked the Board Room for meetings and found the facilities more than adequate. Overall the Hotel has a nice ambience and a very pleasing interior. There is a free shuttle back and forth from the airport available on short notice. For the price paid I believe it offers above average value and would recommend it for anyone doing business in the Leduc area. Our rating is 4.3 out of 5. Greg. Phoenix Metals Corp.
Comment from Hotel Management
Jan 27, 2017 by gm, Hotel Management
Thank you Greg, we appreciate your business!
5 out of 5
Recommended
for Everyone
by A verified traveler

Was looking forward to our stay

Posted Dec 21, 2016
However flight was delayed by 43 hours so missed booking
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
We will see you next time!
4 out of 5
Recommended
for Everyone
by A verified traveler from Williams Lake BC

Great place to stay

Posted Dec 11, 2016
I really enjoy staying there cause the staff do whatever it takes to make sure you are looked after. They are friendly and make sure you know what you need to know with out being over bearing or pushy. I stay there every couple of weeks and I will continue to do so because of the service I recived.
Comment from Hotel Management
Dec 15, 2016 by gm, Hotel Management
We do have the best staff, it's true. Thank you for recognizance them for their efforts!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 11, 2016
Close to Ritchie Bros Auction Yard I had a ceased salad.it wasmade with Romaine lettuce
Comment from Hotel Management
Dec 15, 2016 by gm, Hotel Management
Thank you for choosing the Royal!