Sheets had not been washed nor had the tub. I liked the location and pay per view movies but because I know the sheets and tub had not been washed, we won't stay there again.
Comment from Hotel Management
Mar 27, 2017 by Executive Royal Hotel Edmonton, Hotel Management
Thank you for your review. I truly apologize for the condition of the tub and bedding. This is not the level of service we have set for ourselves and I have shared your comments with our Executive Housekeeper for training and follow up with our staff. I do wish you had informed us while you were here so that we could have corrected the matter to your satisfaction. Thank you for choosing The Executive Royal Hotel and we hope to have another opportunity to serve you again in the future where we will strive to exceed your expectations.