Ratings based on 1,174 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

convenient, for the wave pool

Posted Aug 31, 2016
was awesome for the kids, we able to go shop and find way back to hotel
5 out of 5
by A verified traveler from Guernsey sk

Nice hotel right in mall a truly great place!

Posted Aug 31, 2016
Nice hotel great way to stay when you are disabled only thing could of been better if scooter rentals were right there close to or at hotel.
4 out of 5
by A verified traveler from saskatoon saskatchewan

Very covenient. Close to Everything.

Posted Aug 30, 2016
Had a wonderful time. . No need to go outside to go shopping , swimming and to eat. Everything you need is inside the mall.
4 out of 5
by A verified traveler from saskatchewan

Great hotel close to attractions.

Posted Aug 25, 2016
Very nice hotel close to attractions, very comfortable beds and great dining options close by.
5 out of 5
by A verified traveler

Posted Aug 23, 2016
the hotel was great, very large clean rooms and convenient having everything you need right on site
4 out of 5
by A verified traveler from Vancouver Island

Easy access. Fast check in

Posted Aug 22, 2016
Very easy to get to. Check In was so fast and easy. All staff were helpful and fun. Only thing that could be improved on is cleaner carpets
5 out of 5
by A verified traveler

Posted Aug 13, 2016
Nice hotel close to mall enjoyed our stay.. nice staff. Quiet room.
4 out of 5
by A verified traveler

Only hotel at the mall. Didn't have to go outside

Posted Aug 12, 2016
Kids had a great time. Everything was walking distance. The hot tub in the room was nice.
4 out of 5
by A verified traveler from edmonton

Great location

Posted Aug 11, 2016
Pros: Location and jacuzzi
Cons: hotel staff could have been more helpful, the shower was tiny, room was dark
Location: West Edmonton mall
Nice room but overpriced. staff is friendly but doesn't go out of their way to help guests.
3 out of 5
by A verified traveler

Meh

Posted Aug 10, 2016
Pros: proximity to mall
Cons: pretty much everything else
Location: Inside West Edmonton Mall
The rooms we booked were not themed for a reason. We think that's kind of hokey. We got automatically upgraded by Expedia to rooms that had jacuzzis in the rooms. No thank you. I had one room for my in-laws and one with kids, whom I had to explain why our hotel room had a giant tub with mirrors on the ceiling... Uck. Instead of what we requested, we got a coffin-sized shower and a 6-person jacuzzi we had zero intention of using. The hotel was okay, and we got a discount on the waterpark, but it just was a little tired looking, the room was small and had zero view (a wall of part of the mall was what it looked into). It just was not worth going to.