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Reviews of Hampton Inn & Suites by Hilton Edmonton Intl Airport

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1038 reviews" "
Rating 8 - Good. 296 out of 1038 reviews" "
Rating 6 - Okay. 129 out of 1038 reviews" "
Rating 4 - Poor. 53 out of 1038 reviews" "
Rating 2 - Terrible. 32 out of 1038 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dorothy Ane

Liked: Cleanliness, staff & service, property conditions & facilities
The place is good for our short stay
Stayed 1 night in Apr 2024

10/10 Excellent

Ellis

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2024
Response from Guest services on Apr 17, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
I liked it
Stayed 1 night in Apr 2024
Response from Guest services on Apr 17, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

8/10 Good

Nasim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. It has everything with good price
Stayed 1 night in Apr 2024
Response from Guest services on Apr 17, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and pool was super
Stayed 2 nights in Apr 2024
Response from Guest services on Apr 17, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I am glad you were to enjoy the delicious Hampton breakfast. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

RON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nice staff
Stayed 1 night in Apr 2024
Response from Guest services on Apr 17, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest services on Apr 17, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at the Hampton. Prices are great and the rooms are spacious and clean.
Stayed 2 nights in Mar 2024
Response from Guest services on Apr 17, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Nathaniel, Didsbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, could upgrade original carpeting within the entire building
Stayed 1 night in Apr 2024
Response from Guest services on Apr 9, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I am excited to let you know that we will be starting a renovation soon, which will take care of the concern you had. I hope we have the opportunity to welcome you back soon . Take care

10/10 Excellent

Najla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest services on Apr 9, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to welcome you back soon . Take care

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean Our room is one of the largest we have ever stayed in🤗
Stayed 1 night in Apr 2024
Response from Guest services on Apr 9, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to welcome you back soon . Take care

10/10 Excellent

Carolyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff at the front desk were extremely friendly and helpful. The room with the jacuzzi tub was great. Loved that it had a fridge and microwave. Airport shuttle service a plus!
Stayed 3 nights in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

NIONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs
Stayed 1 night in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

Chantalle, Edmonton

Liked: Cleanliness, staff & service
The room was very clean and the staff were friendly and accommodating. To echo other reviews, the property is very dated but otherwise very comfortable!!
Stayed 1 night in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I am excited to let you know we will be starting a renovation shortly that will give the hotel a fresh new look and feel. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

TIMOTHY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and affordable.
Stayed 1 night in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

wintoun

Stayed 1 night in Mar 2024

8/10 Good

Liz

Traveled with family
The room was bigger than the average room
Stayed 1 night in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy. Check in was quick
Stayed 1 night in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved it great staff and clean.
Stayed 2 nights in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel with a great breakfast. Our room was huge. Beds are getting old though. Hotel staff informed me that they are completely redoing the interior of the hotel soon.
Stayed 1 night in Mar 2024
Response from guest services on Mar 25, 2024
Thank you for taking the time to review the property. It looks like you had a great stay with us. We are very excited about the renovations which will give the hotel a new fresh look and feel. I hope we have the opportunity to have you stay with us again soon. Take care

4/10 Poor

Vladimira

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We requested a room pet free and we got a room filled with white hair .The sheets even had animal scent . We don’t have anything against pet friendly hotels but they should have rooms designed for animals and ones that are pet free because some people are allergic to animal hair.
Stayed 1 night in Mar 2024
Response from guest services on Mar 25, 2024
Thank you for taking the time to review the property and give us your honest feedback. That is not the level of service we provide or known for. I will be looking into this concern, so this doesn't happen again. I am truly sorry. I hope we have the opportunity to wow you on your next visit to the area. Take care.

10/10 Excellent

Natacha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ans great hot breakfast
Stayed 1 night in Mar 2024
Response from guest services on Mar 25, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I am glad you enjoyed our delicious Hampton Breakfast. I hope we have the pleasure to welcome you back to the property again soon. Take care.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from guest services on Mar 25, 2024
Thank you for taking the time to review the property. It looks like you had a great stay with us. I hope we have the opportunity to host you again soon! take care.

10/10 Excellent

Tina, Lloyminster

Stayed 1 night in Mar 2024
Response from Guest services on Apr 17, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

8/10 Good

Jennifer

Stayed 1 night in Mar 2024
Response from Guest services on Apr 17, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

shannon

Liked: Staff & service, property conditions & facilities
Just checked in, wonderful service!
Stayed 1 night in Mar 2024
Response from guest services on Mar 22, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us, and that makes us happy! I hope we have the opportunity to welcome you back to the hotel soon! take care.

6/10 Okay

Colin

Stayed 1 night in Mar 2024
Response from Guest services on Apr 9, 2024
Thank you for taking the time to review the property. It looks like we did not meet your expectations. I would be happy to get more feedback from you to allow us to improve the quality of our service for all guests. I hope we have the opportunity to have you stay with us again. Take care.

10/10 Excellent

Misty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly! My daughter loved the pool and hot tub! An hands down one of the best breakfast selections.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 19, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. I am Happy you enjoyed your stay, and your daughter was able to enjoy the pool and hot tub. I hope we have the opportunity to have you stay with us again.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service
Staff were amazing, friendly willing to answer any question and to accommodate a room change request.
Stayed 3 nights in Mar 2024
Response from guest services on Mar 15, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. IT looks like you had a great stay and that makes us happy. I hope we Have the pleasure of having you stay with us again soon! take care.

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 1 night in Mar 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

8/10 Good

Frederick

Stayed 1 night in Mar 2024
Response from Guest services on Apr 4, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better sound prooing btwn floors. Time to upgrade the curtains with the rods, they were ripped. A little TLC with some things.
Stayed 1 night in Mar 2024
Response from guest services on Mar 13, 2024
Thank you for giving us your honest feedback. I am excited to let you know we will be starting a renovation shortly that will take care of the concerns you had mentioned. I hope we have the opportunity to have you stay with us again soon. Take care.

6/10 Okay

Harvey

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the property. It looks like we could have done better to make your stay right. I hope we have the opportunity to turn your 3/5 to a 5/5 next time you're in the area. Take care.

10/10 Excellent

vasant Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff was very helpful.
Stayed 1 night in Mar 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

10/10 Excellent

Lois

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place to sleep before catching a flight and the rate was excellent.
Stayed 1 night in Mar 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was leaving early am so they packed us each a breakfast bag to take on the go! Great service, Nice rooms. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best accessible room I have ever been in. Very large room with a huge bathroom with shower bench. The pool was warm. It was quiet. Would stay again.
Stayed 1 night in Mar 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

8/10 Good

Virginia

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

6/10 Okay

ken

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the property. It looks like we could have done better to make your stay more comfortable. I hope we have the opportunity to wow you next time you are in the area. Take care.

8/10 Good

Nasim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good 👍 only thing, after swimming and showering my son and husband got a rash on their skin. And i don’t know the problem was related to water of pool or shampoo!!!
Stayed 2 nights in Feb 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great room.
Stayed 1 night in Feb 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

10/10 Excellent

Laurie

Traveled with partner
Late check in was smooth and the shuttle from airport was quick and welcomed
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 21, 2024
Thank you for taking the time for review the property. It looks like you had a great stay and that makes us happy to hear. I hope we have the opportunity to welcome you again soon. Take care.

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Checking in here was awesome, staff was incredibly helpful.
Stayed 1 night in Feb 2024
Response from guest services on Mar 13, 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

8/10 Good

Cody

Traveled with family and small children
Liked: Amenities
Good place to stay
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 21, 2024
Thank you for taking the time for review the property. It looks like you had a great stay and that makes us happy to hear. I hope we have the opportunity to welcome you again soon. Take care.

4/10 Poor

Shaun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Heater was not working in the room. Manager lied and said there was no other room and that the maintenance team had gone home. After one of the employees tried resetting breakers, etc was finally moved to another room at almost midnight. Was sleeping there to get a better rest ended up not happening
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 21, 2024
Thank you for taking the time to review the property. I am sorry that you encountered issues during your stay. We were sold out and reason why you couldn't move but there became a cancellation reason why we were able to get you to another room. I hope we have the pleasure of having you stay with us again soon. Take care.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel with lots of dining options.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 21, 2024
Thank you for taking the time for review the property. It looks like you had a great stay and that makes us happy to hear. I hope we have the opportunity to welcome you again soon. Take care.

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s a good place to stay, the cart for the luggage needed maintenance
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 21, 2024
Thank you for taking the time for review the property. It looks like you had a great stay and that makes us happy to hear. I am excited to let you know we will be starting renovations shortly and the hotel will be getting a new fresh look and feel. I hope we have the opportunity to welcome you again soon. Take care.