Ratings based on 460 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
74% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Nov 19, 2016
Hotel was very clean and staff were very helpful. Listen to our concerns and rectified the issues.
3 out of 5
by A verified traveler from Calgary

Good option for short stay

Posted Oct 7, 2016
Location: Location is good, nearby U of A north campus.
The hotel is ok if you are using it for a short stay. It is clean and the beds are comfortable. They provide a breakfast buffet and free WiFi. The only down side is that half of the hotel is next to a major railroad and the train runs the whole night. The hotel upgraded their windows to triple glass pane and also provides you with earplugs, but you still hear the train. End up sleeping about 4 hours only and it defeated the purpose of having a night stay if you are traveling for business.
Comment from Hotel Management
Oct 24, 2016 by rhonda.perepelkin@whg.com, Hotel Management
Thank you for your recent stay at the Holiday Inn Conference Centre Edmonton South. We are pleased that you decided to stay with us. Our apologies for inconveniences you experienced during your stay. Although there is a train on the back side of the hotel, we appreciate that some guests are sensitive to noise and therefore will put those guests at the front side of the hotel upon request. We value all feedback and appreciate you taking the time to provide us with yours. Once again, thank you for choosing to stay with us and we hope to have the opportunity to serve your hospitality needs again in the future.
1 out of 5
by A verified traveler

Bad service

Posted Sep 30, 2016
Pros: Location
Cons: Provide the service you advertise like the internet.
Rooms were not cleaned until late in day - 4:30 PM. Had to call for service once. Internet didn't work. On the weekend was informed they couldn't correct it for a day.,
Comment from Hotel Management
Oct 24, 2016 by rhonda.perepelkin@whg.com, Hotel Management
Thank you for your recent stay with the Holiday Inn Conference Centre Edmonton South. We are sorry to hear that you did not have a good experience while staying with us. This is an isolated incident I can assure you and I am always willing to discuss further at your convenience. We value all feedback and appreciate you taking the time to provide us with yours. Once again, thank you for choosing to stay with us and we hope to have the opportunity to serve your hospitality needs again in the future.
5 out of 5
by A verified traveler from North Battleford, Sk

Great hotel. Friendly staff.

Posted Sep 20, 2016
Stayed overnight for a wedding. We were able to check in early allowing us to change before the service after travelling to the city.
Comment from Hotel Management
Sep 20, 2016 by rhonda.perepelkin@whg.com, Hotel Management
Thank you for your recent stay with the Holiday Inn Conference Centre Edmonton South. We are pleased that you had a good experience while staying with us. We always do our best to try and accommodate our guests requests for things such as early check ins when it is possible to do so. We value all feedback and appreciate you taking the time to provide us with yours. Once again, thank you for choosing to stay with the Holiday Inn Conference Centre Edmonton South and we look forward to serving your hospitality needs again in the future.
4 out of 5
by A verified traveler

Nice hotel but close to rail

Posted Sep 9, 2016
Nice hotel. Good service and facility. But too close to rail. You can hear train pass by for the whole night.
Comment from Hotel Management
Sep 9, 2016 by rhonda.perepelkin@whg.com, Hotel Management
Thank you for your recent stay with the Holiday Inn Conference Centre Edmonton South. We are glad that you had an overall good experience while staying with us. Although there is a train in closer proximity to the hotel it varies on the individual for the amount it bothers some. I am sorry to hear that it was an issue for you. We would have been happy to relocate you to the other side of the hotel upon your request to ensure you had a relaxing stay. We value all feedback and appreciate you taking the time to provide us with yours. Once again, thank you for choosing to stay with the Holiday Inn Conference Centre Edmonton South and we look forward to serving your hospitality needs again in the future.
4 out of 5
by A verified traveler from medicine hat

Great hotel - don't count on the breakfast

Posted Sep 6, 2016
On a quick trip I decided on this Hotel. The staff were great on check in - no issues with the room and had a great visit. The pub downstairs was awesome. The breakfast in the morning was a disaster - not a clean table, no plates and the food trays empty. Oh well 3 out of 4 ain't bad
Comment from Hotel Management
Sep 6, 2016 by rhonda.perepelkin@whg.com, Hotel Management
Thank you for your recent stay with the Holiday Inn Conference Centre Edmonton South. We are so glad that you had a good experience overall while staying with us. Our apologies for the breakfast service you received. This is not our normal practice for restaurant service. We value all feedback and appreciate you taking the time to provide us with yours. Once again, thank you for choosing to stay with the Holiday Inn Conference Centre and we look forward to serving your hospitality needs again in the future.
4 out of 5
by A verified traveler from Edmonton, AB

Posted Sep 5, 2016
Nice clean hotel. Had no trouble checking in. It was quiet and was close to shopping and restaraunts.
Comment from Hotel Management
Sep 6, 2016 by rhonda.perepelkin@whg.com, Hotel Management
Thank you for your recent stay with the Holiday Inn Conference Centre Edmonton South. We are very pleased that you had a good experience while staying with us. We value all feedback and appreciate you taking the time to provide us with yours. Once again, thank you for choosing to stay with the Holiday Inn Conference Centre Edmonton South and we look forward to serving your hospitality needs again in the future.
4 out of 5
by A verified traveler from Winnipeg

Posted Sep 4, 2016
Had a nice time at the hotel. We only stayed for a couple of nights but it was absolutely fine. The bed was comfortable, the room and the washroom were nice and clean.
Comment from Hotel Management
Sep 6, 2016 by rhonda.perepelkin@whg.com, Hotel Management
Thank you for your recent stay with the Holiday Inn Conference Centre Edmonton South. We are pleased that you had a good experience while staying with us. We value all feedback and appreciate you taking the time to provide us with yours. Once again, thank you for choosing to stay with the Holiday Inn Conference Centre Edmonton South and we look forward to serving your hospitality needs again in the future.
5 out of 5
by A verified traveler from saskatoon, sk

Expectation fulfilled!

Posted Aug 30, 2016
Will stay again, $worthy, great location, free parking and breakfast!! Every staff helpful and friendly.
Comment from Hotel Management
Aug 31, 2016 by rhonda.perepelkin@whg.com, Hotel Management
Thank you for your recent stay with the Holiday Inn Conference Centre Edmonton South. We are so pleased that you had a great experience while staying with us. We value all feedback and very much appreciate you providing us with yours. Once again, thank you for choosing to stay with the Holiday Inn Conference Centre and we look forward to serving your hospitality needs again in the future.
3 out of 5
by Cory

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you for your recent stay with the Holiday Inn Conference Centre Edmonton South. We are happy that you enjoyed your stay with us. We value all feedback and appreciate you taking the time to provide us with yours. Once again, thank you for choosing to stay with us and we look forward to serving your hospitality needs again in the future.