Ratings based on 503 Verified Reviews

3.7 out of 5
76% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Easy parking close to whitemud

Posted May 28, 2017
Easy to find and access, though the room I had was second floor in the rear of building, so loud with train noise reverberating off the windows, this often disturbed sleep,so next time would request room in front
Comment from Hotel Management
May 29, 2017 by General Manager, Hotel Management
Geordie, thank you for choosing us. We are glad to read you liked our parking facility and that our location was convenient for your visit. However, we are sorry for the excessive noise disturbing your sleep during your stay. We look forward to seeing you again, and we will be happy to accommodate you in the of your choice. Abdul M General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from alberta

nice hotel close to shopping.

Posted May 26, 2017
Pros: location was great. Rooms were large and clean.
Enjoyed this hotels location. Lots of shopping around the hotel. Rooms were large with fridge and coffee maker. I would have liked a breakfast included. Free internet was nice. Clean hotel.
Comment from Hotel Management
May 26, 2017 by General Manager, Hotel Management
Tara, thank you for choosing to stay at Holiday Inn Conference Centre Edmonton South. It’s nice to know our location was perfect for your needs and that you enjoyed your well-appointed room, along with our modern amenities. We appreciate your business and look forward to serving you whenever your travels bring you back this way. Abdul M, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2017
Nice hotel but a little too close to the railway tracks so you hear trains passing by but its manageable
Comment from Hotel Management
May 21, 2017 by General Manager, Hotel Management
Thank you for choosing to stay at Holiday Inn Conference Centre Edmonton South. We are glad your overall stay was enjoyable, but we appreciate your valuable feedback about the noise disturbance. Our goal is to provide comfortable and quiet accommodations, and we are sorry we failed to do that for you. We hope you will allow us another opportunity to provide you with a better experience on your next trip to our city. Abdul M, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from delray beach FL

Perfect place

Posted May 2, 2017
Pros: Everything
Cons: Free breakfast
Everything was perfect and close to where we needed to go. Very easy to drive there from the airport.
Comment from Hotel Management
May 3, 2017 by General Manager, Hotel Management
It was our pleasure hosting you at Holiday Inn Conference Centre Edmonton South. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. We appreciate you choosing us and hope to be your first choice every time you visit our area. Abdul M, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel.

Posted Apr 26, 2017
Room clean, bed comfortable. Staff accommodated request for room change to front of hotel because of trains but was still noisy from street noise. Pop machine would not dispense anything and kept saying that it was out. Included breakfast was just ok, not very hot. Wait staff friendly
Comment from Hotel Management
Apr 29, 2017 by General Manager , Hotel Management
It was a pleasure to have you as our guest. We are glad you liked the cleanliness of your room and the service provided by our staff. That being said, we are sorry we did not live up to all of your expectations and apologize for the issues you encountered during your stay. Our goal is to provide the best experience to our guests, so your feedback is appreciated as it will help us moving forward. We hope you will allow us another opportunity to host you again. Abdul M, General Manager
2 out of 5
by A verified traveler from Fort McMurray

Will not stay again!

Posted Apr 24, 2017
Pros: The hotel is a bit older and outdated.
Cons: The cost and quality of the breakfast can be improved.
Unfortunately, our stay at this location was unsatisfactory. Our first night was in a room next to the elevator where we constantly heard a clicking sound throughout the night. When we told the front desk, they didn't seem surprised and moved us to another room at a higher floor far away from the elevator. The buffet breakfast cost $32.50 for two people and to make it worst, half the items in the buffet was not re-stocked. Missing was the yogurt, milk, sugar, lids for cups. We stopped making the effort to address these concerns knowing there was only one waiter helping at least 40 visitors. We should have just gone to Tim Hortons.
Comment from Hotel Management
Apr 26, 2017 by General Manager, Hotel Management
Dear Barry, thank you for being our guest and for the review. We are happy our front desk staff addressed your noise concerns quickly and to your satisfaction. However, we are sorry you were disappointed with our breakfast service during your stay, and for letting you down. This is certainly not the standard of service we should be providing, and we hope you will give us another chance and see that we are committed to providing only the best experience for our guests. Come back and see us soon! Abdul M General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
TV's didn't work on Saturday night couldn't watch anything for long and it would cut out to a black screen. Went on all evening.
Comment from Hotel Management
Apr 19, 2017 by Abdul M, Hotel Management
Thank you for staying with us and for your review. Please accept my apology for the difficulty you experienced with the TV. We have made some recent changes to the channels, so your comments were helpful in identifying a potential problem that could have affected other guests. Thank you for your feedback and look forward to welcoming you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Friendly staff.

Posted Apr 12, 2017
Very accomodating. Comfortable beds. Good pub food.
Comment from Hotel Management
Apr 19, 2017 by Abdul M, Hotel Management
Thank you for staying with us at the Holiday Inn Conference CEntre Edmonton South! I am glad you had a great stay and look forward to welcoming you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Clean, comfortable and convenient

Posted Apr 12, 2017
This hotel was great. I've been staying in Edmonton a lot over the past few months and wish I'd stayed here earlier. The hotel is clean and very comfortable. As others have commented, the CPRail is situated directly behind the hotel and our room faced onto it, but the noise did not bother me at all.
Comment from Hotel Management
Apr 19, 2017 by Abdul M, Hotel Management
Thank you for staying with us at the Holiday Inn Conference CEntre Edmonton South! I am glad you had a great stay and look forward to welcoming you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, B

Nice hotel and close to restaurants and shopping.

Posted Apr 10, 2017
Loved the fact the hotel was adjoined with Finn McCool pub. The pool and hot tub area was disappointing considering the size of the hotel. We didn't feel comfortable going to sit in the hot tub let alone go swimming as it was an extremely small pool area.
Comment from Hotel Management
Apr 11, 2017 by Abdul M, Hotel Management
Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.