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Reviews of Radisson Hotel & Convention Center Edmonton

3 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 101 out of 1002 reviews" "
Rating 2 - Terrible. 73 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great staff was great EXPEDIA ARE A BUNCH OF CROOKS
Stayed 2 nights in Apr 2024
Response from Erraji BEN on Apr 24, 2024
Thank you for choosing Radisson Hotel Convention Center for your stay.Thank you for taking time to share your experience with us, and we are very happy that we could make from your stay among us a memorable experience.

6/10 Okay

Peter

Liked: Staff & service
The rooms are decent,but rates are outrages,i expected breakfast included with the price!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

2/10 Terrible

Tam

Disliked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

WILLIAM, COLD LAKE

Liked: Cleanliness, staff & service
Good location but hotel is showing its age. The VIP drink was a pop. Nothing special about a can of coke
Stayed 1 night in Apr 2024

8/10 Good

Kama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Mahmoud

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Malcolm

Perfect
Stayed 1 night in Apr 2024

4/10 Poor

stef

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Staff are average, we ended up in the older part of the hotel there is no lighting in the halls or rooms, makes it tough for doing cheer/dance makeup/hair when you can barley see. the curtains had red blood all over the white sheer curtains, there was "wax like" what I told my kids anyways, stains on the floor by the bed, and the inside of the bathtub is gross. ew
Stayed 2 nights in Apr 2024

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think that there should be signs where each of the elevator are so that people that never been there can find there way
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Actually, in front of every elevator a list of all the rooms in that area, the guest has only to check if his room is in the correct side. But it is a very important remarque, and we will do our best to satisfy all our guests and guide them to their room.Looking forward to welcoming you during another stay.

6/10 Okay

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t receive freedrink or room upgrade as stated Expedia gold member benefits. When I asked I was told the drink would be brought to my room ( it wasn’t) and that I booked a king room so that’s what I got (not upgraded). Desk clerk was polite but not very informed and my questions only confused her more. My room was ok but had a vague sewage smell in the bathroom. Otherwise good, nice pool area and the Pub food was great ( service was slow in spite of being one of two people in the whole place)
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you very much for taking time to share your experience with us.we are sorry to hear that, and we apologies if we were not able to provide you with the best experience you deserve.Actually, we offer upgrading, but this is based on the availability, and during your stay, our hotel was fully booked, and we couldn't satisfy your preference at that time. but we are expecting you for another stay to have a second chance to make from your stay an unforgettable experience.

6/10 Okay

Cassandra

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel staff who signed us in was incorrectly running the card, after asking for help didnt ask if wed like to try the business card again. The hotel room didnt have soap or tissues. The pool was closed for maintenence yhe day of our checkout and wasnt told to us at check in so we missed any swim or hot tub. When we checked in we were told directions, the elevator to our room was on the other side of where we were told.
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you very much for taking time to share your experience with us.we are sorry if our service was not at the level expected.Actually, the pool wasn't close for maintenance that day it was only to clean it, and that took couple of hours. But we apologies if you didn't get the information on time.Hopefully you can give us another chance to catch up and make from your stay an unforgettable experience.

10/10 Excellent

Md Shah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really liked it thanks
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Heidi

Traveled with family and small children
Liked: Staff & service, amenities
The hot tub and pool were filthy. Room was nice and spacious. Friendly staff
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Tetsuro

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Amanda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location & hotel.
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

6/10 Okay

Rebecca

Traveled with family and small children, Traveled with family
Liked: Staff & service
The staff was very nice but we won’t stay here again. The beds and pillows are hard. For the entire weekend we had neighbours who left their baby every 30 minutes all night to go and smoke while the baby cried. Constantly in and out of their room from midnight to 6 am. We complained but the hotel didn’t do anything but apologize.
Stayed 2 nights in Mar 2024

6/10 Okay

Kashish

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Bachan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD STAFF
Stayed 5 nights in Mar 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

6/10 Okay

Alyson

Traveled with partner
Our pillows were lumpy, the pillowcases had makeup stains on them. Overall experience was fine I guess.
Stayed 1 night in Apr 2024

6/10 Okay

victor

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

4/10 Poor

Justin

Liked: Staff & service
Disliked: Property conditions & facilities
The pillows in the rooms were pathetic iv never seen anything like it
Stayed 1 night in Apr 2024

8/10 Good

Atila

Disliked: Staff & service
.
Stayed 2 nights in Mar 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

chris j.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Bill

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good and modern. The area is just industrial so not much around the hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Rupinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t bring myself to sleep in that bed. They really need to up their cleaning standards. It was filthy. Left and slept somewhere else
Stayed 1 night in Mar 2024

2/10 Terrible

Andrea

Stayed 1 night in Mar 2024

8/10 Good

scott, ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice steam room
Stayed 1 night in Mar 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

XXX, REGINA

Stayed 1 night in Mar 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Kama

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Nice pool area
Stayed 3 nights in Mar 2024

4/10 Poor

Jesse

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was very poorly maintained. Rooms were dirty and damaged.
Stayed 1 night in Mar 2024

10/10 Excellent

Kumar

Stayed 1 night in Mar 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

HARMONY

The hotel was great, staff were friendly. The breakfast in the morning was e trembly exoensive, so we went somewhere else.
Stayed 1 night in Mar 2024

4/10 Poor

Simran

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Property was good but the room service and staff coordination was not at all good.
Stayed 1 night in Mar 2024

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay but the pillows were very old when i called down they were replaced . Nice and quiet area and still close to all amenities
Stayed 2 nights in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great! Loved it! Will stay again! Really like having my bed made each day. Lighting was not so great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Dec 2023

10/10 Excellent

Bachan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and respectful
Stayed 1 night in Mar 2024

4/10 Poor

Beth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find and was in quiet area
Stayed 1 night in Mar 2024

10/10 Excellent

Serhii

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good front desk team
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Hailey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the dual towers, very clean, comfy. Very welcoming front desk crew
Stayed 1 night in Mar 2024

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Two words….BED BUGS
Stayed 2 nights in Mar 2024