Ratings based on 1,234 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Very nice Hotel, staff was friendly & helpfull. Great food & the Pub is nice.
Comment from Hotel Management
Apr 25, 2017 by Manager, Hotel Management
Thank you for taking the time to write your review. We are delighted to see you enjoyed your time at the hotel. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good family hotel

Posted Apr 24, 2017
Pros: The atrium was peaceful and my daughter liked the vacuums with faces! Exercise and pool facilities were nice. Racquet courts were a great addition.
Cons: Hot water and a leaky faucet could be improved
Location: Quite close to antique shops, only 15-20 minutes from Gov't House and West Ed Mall
Enjoyed our stay. Hotel staff were friendly and attentive. Room was comfortable. Hot water took a while to get hot.
Comment from Hotel Management
Apr 25, 2017 by Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time at the restaurant and the Fitness Centre. Our engineering team will be looking into the hot water issue and address it. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from peace river

Great stay

Posted Apr 1, 2017
Pros: Food was good and beds were very comfortable.
Cons: Parking can be improved
Location: Close to shopping, restaurants, not far from a theatre
Had a great stay, great food and comfortable bed. Great location to the south side, however the pool was unavailable and we had the kids. We're really forward to relaxing in the pool. We'll be booking with then again. Highly recommend this hotel. Parking could be better
Comment from Hotel Management
Apr 2, 2017 by Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to see you enjoyed your room, the food and to see the location was convenient for you. We do apologise for the concern you shared and hope for another opportunity to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Burns Lake BC

Close to amenities we needed,

Posted Mar 20, 2017
Pros: Everything
Cons: ?????
Location: Everything around for Everyone.
Got all we wanted and needed. Great relax, Food and Bar. Met People next day in Restaurant. Ideal area.
Comment from Hotel Management
Mar 21, 2017 by Manager, Hotel Management
Thank you for taking the time to write your review. We are delighted to see you enjoyed your stay and your time at the hotel. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
This room is big enough for tye 3 of us. Very compy!
Comment from Hotel Management
Mar 24, 2017 by Manager, Hotel Management
Thank you for taking the time to share about your positive experience. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Inuvik

great stay. close to shopping centres.

Posted Mar 14, 2017
Pros: nice clean rooms.
Cons: none
Location: walmart is close by. WEM is only 15 minutes away by car.
great hotel. clean rooms. staff is very friendly and helpful.
Comment from Hotel Management
Mar 18, 2017 by Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your positive experience. We are delighted to read that you enjoyed your time at the hotel. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
very quiet easy access
Comment from Hotel Management
Mar 13, 2017 by Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
2 out of 5
by A verified traveler

bad beds

Posted Mar 8, 2017
Pros: used to be anice place
Cons: up grade the beds
Location: it was good
beds had controller for comfort , that is a laugh, also had feather pillows , wife allergic to feathers, night was long and hard
Comment from Hotel Management
Mar 10, 2017 by Customer Care, Hotel Management
Thank you for posting a review. We are glad that you liked the location of our property. On the other hand, we are sorry to hear that you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Your feedback will be forwarded to the hotel management to ensure all guest rooms are up to the Radisson Hotels standards. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2017
We went to Edmonton for Garth Brooks concert and the stay was very comfortable. the rooms are big and spacious. We asked to book a taxi for 5:15 to get us to the arena and the front desk was extremely helpful with information
Comment from Hotel Management
Mar 2, 2017 by Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and that the desk was helpful in getting you transportation to the concert. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 27, 2017
Booked this hotel because of location and the pool. 6 year old grandson was a little disappointed when we headed for the pool only to discover is was closed for maintenance. Would have been nice to know that when booking so we might have chosen a different location. That was only flaw in this trip.
Comment from Hotel Management
Mar 2, 2017 by manager, Hotel Management
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We had a major leak that needed to be repaired and did put the notes on our website but unfortunately it did not flow thru to the 3rd party. We take every PRECAUTION to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.