Ratings based on 1,342 Verified Reviews

3.6 out of 5
72% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

We had a great stay at the Ramada.

Posted Mar 22, 2017
Staff was very helpful. Went the extra mile for me when I didn't have a credit card. We are so grateful.👍🏼👍🏼👍🏼👍🏼👍🏼
Comment from Hotel Management
Mar 23, 2017 by Kumar-GM, Hotel Management
Dear Guest, Thank you for a positive review of Ramada Edmonton South on this platform. I am glad you enjoyed your experience at our Hotel and liked our services. Our ultimate endeavour is to ensure our guests feel at home whenever they choose to experience us with best in class amenities and personalised intuitive service. We look forward to your next visit for yet another memorable experience! Warm Regards, Kumar & Team General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2017
Nice location. Staff was very nice and accommodating. Shower had soft spots in bottom as building is old and needs some renovations.
Comment from Hotel Management
Mar 23, 2017 by Kumar-GM, Hotel Management
Dear Guest,                     Thanks you for choosing Ramada Edmonton South for your stay and sharing your feedback with us. It was our pleasure to have you stay with us and happy to hear that you had a comfortable stay and enjoyed our hospitality at "Ramada Edmonton South" . I have shared your appreciation with the team for their personalised customer service as comments like yours are our ultimate reward. In order to make your stay more memorable we have recently upgraded all our Higher Categories rooms with Balconies with IHome Docking Station & Alarm Clock which would allow the guests to play their personal music from their cell phones via blue tooth. We immensely value your patronage and look forward to your continued support. Thanks, Kumar & Team General Manager
2 out of 5
by A verified traveler

Posted Mar 19, 2017
Very small room. Carpet was extremely dirty. Mattress was completely ripped on the one side and everytime you moved the bed squeaked. Definitely needs new beds did not feel clean at all sheets were also very rough and itchy. Tub entry nice but very small bathroom. Air conditioner worked well. Would not recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
Pros: Convenient to our business location
Efficient check-in; well appointed room; quiet convenient restaurant on site
Comment from Hotel Management
Mar 15, 2017 by Kumar-GM, Hotel Management
Dear Guest, Thank you for a positive review of Ramada Edmonton South on this platform. I am glad you enjoyed your experience at our Hotel and liked our services. Our ultimate endeavour is to ensure our guests feel at home whenever they choose to experience us with best in class amenities and personalised intuitive service. We look forward to your next visit for yet another memorable experience! Warm Regards, Kummar & Team General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Nice hotel..

Posted Mar 12, 2017
Had a good over night stay to go watch the Oilser vs Penguins.. room was clean as as bathroom. Lobby was cold because door was close to entrance..
Comment from Hotel Management
Mar 15, 2017 by Kumar-GM, Hotel Management
Dear Guest, Thank you for a positive review of Ramada Edmonton South on this platform. I am glad you enjoyed your experience at our Hotel and liked our services. Our ultimate endeavour is to ensure our guests feel at home whenever they choose to experience us with best in class amenities and personalised intuitive service. We look forward to your next visit for yet another memorable experience! Warm Regards, Kummar & Team General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice rooms

Posted Mar 11, 2017
Very clean. Rooms had fridges, microwaves, a USB charging station, and a Bluetooth speaker. Pillows were terrible (loose fluffy kind), but I don't think any hotel ever has good pillows. We used to stay at this hotel years ago. It's a shame they took out the waterpark.
Comment from Hotel Management
Mar 15, 2017 by Kumar-GM, Hotel Management
Dear Guest, Thank you for a positive review of Ramada Edmonton South on this platform. I am glad you enjoyed your experience at our Hotel and liked our services. Our ultimate endeavour is to ensure our guests feel at home whenever they choose to experience us with best in class amenities and personalised intuitive service. We look forward to your next visit for yet another memorable experience! Warm Regards, Kummar & Team General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2017
Lobby was a bit untidy and there was a cigarette butt on the floor of the front doors. The staff was very friendly and welcoming. Room was clean but the heater fan kept coming on ever few minutes which got a little bit annoying and there was no temperature control in the room once I turned off the fan
Comment from Hotel Management
Mar 17, 2017 by Kumar-GM, Hotel Management
Dear Guest,                     Thanks you for staying with us and sharing your feedback with us. I am disappointed after reading your comments. I wish i could have met you personally and would have apologised to you in person. I assure you that i will take this matter with the concerned  Department Head.  As a Service Recovery i would like to offer you a Complimentary Upgrade in your next visit. Please let me know about your travel plan so that i can make necessary arrangements. Once again i apologise for the discomfort caused.  In order to make your stay more memorable we have recently upgraded all our Higher Categories rooms with Balconies with IHome Docking Station & Alarm Clock which would allow the guests to play their personal music from their cell phones via blue tooth. Looking forward to welcome you back soon. Thanks, General Manager
2 out of 5
by A verified traveler from alberta, canada

Cheap but loud

Posted Mar 7, 2017
Stayed Friday, Saturday, & Sunday. Hotel was loud - both the guests and the HVAC. Poor sound insulation - woke up to neighbors alarm. Cleanliness was tolerable. Left the do not disturb hanger on the door. Room still got cleaned. Came back one day at 4:30pm - cleaning staff still in the room. Shouldn't have expected more given the price.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Mar 6, 2017
Pros: as above
Loved the room. Quiet place, clean and friendly and informative staff.
Comment from Hotel Management
Mar 7, 2017 by Kummar-GM, Hotel Management
Dear Guest, Thank you for a positive review of Ramada Edmonton South on this platform. I am glad you enjoyed your experience at our Hotel and liked our services. Our ultimate endeavour is to ensure our guests feel at home whenever they choose to experience us with best in class amenities and personalised intuitive service. We look forward to your next visit for yet another memorable experience! Warm Regards, Kummar & Team General Manager
3 out of 5
by A verified traveler from Calgary

Dated hotel, not the best location

Posted Mar 2, 2017
Pros: Staff was friendly at check in.Other than the stain in the toilet the room was clean.
Cons: I think the whole place needs to be redone, it's almost depressing.
Location: There is a Smitty's attached to the hotel. It looks like they are going out of business but the guy who runs it was really friendly.
The area is a little shady, didn't feel comfortable with my vehicle in the parking lot. Staff was friendly enough when we signed in and out but they barely acknowledge you when you are coming in or out. It's a little dated and the toilet was gross with a dark stain in the bottom of the toilet. I thought someone hadn't flushed when I first went in. The price was good and it was close to where I had my appointments but I don't think we will be back.
Comment from Hotel Management
Mar 7, 2017 by Kumar-GM, Hotel Management
Dear Guest, Thank you for a positive review of Ramada Edmonton South on this platform. I am glad you enjoyed your experience at our Hotel and liked our services. Our ultimate endeavour is to ensure our guests feel at home whenever they choose to experience us with best in class amenities and personalised intuitive service. We look forward to your next visit for yet another memorable experience! Warm Regards, Kummar & Team General Manager