Get an overview of this hotelDowntown Edmonton high rise adjoining shopping center

Near conventions

Adjacent to Edmonton City Centre Mall, this business-district high rise is 7 blocks from the Shaw Conference Centre and 13 km (8 miles) from the West Edmonton Mall, which offers a water park and cinema complex.

Penthouse pool

The top floor of The Sutton Place Hotel houses an indoor splash pool and spa tub, as well as men's and women's saunas. Dining options include a steakhouse restaurant, an atrium lounge, and a gift shop.

Contemporary style

The Sutton Place Hotel Edmonton has 313 guestrooms offering custom-made wood furnishings, coffeemakers, video games, and marble bathrooms with Gilchrist & Soames bath products.

The Sutton Place Hotel - Edmonton

Hotel Amenities

Hotel Amenities

The hotel's on-site CHOP Steakhouse & Bar restaurant serves breakfast, lunch, and dinner; snack and cocktails are available in the Central Park fireside lounge of this Edmonton hotel. A gift shop offers coffee, tea, pastries, and sandwiches throughout the day.

In addition to an indoor splash pool, spa tub, and saunas, The Sutton Place Hotel Edmonton offers discounted access to a health club located across the street.

A conference room and ballroom (capable of accommodating up to 600 guests) offer a total 16,000 square feet (1,486 square meters) of meeting and event space, with audiovisual equipment and event catering available. Hotel staff provide business services including printing, faxing, and copying; fees apply. Complimentary wireless Internet access is available in the lobby and meeting rooms.

  • Indoor pool 
  • Spa tub 
  • Sauna 
  • Free newspapers in lobby 
  • Use of nearby fitness center (discount) 
  • Breakfast available (surcharge) 
  • Restaurant 
  • Bar/lounge 
  • Limo or Town Car service available 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Total number of rooms - 313 
  • Number of floors - 26 
  • ATM/banking 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Television in common areas 
  • Valet parking (surcharge) 
  • Elevator/lift 
  • Wedding services 
  • Concierge services 
  • Fitness facilities 
  • Free WiFi 
  • Computer station 
  • Luggage storage 
  • One meeting room 
  • Laundry facilities 
  • Shopping on site 
  • Self parking (surcharge) 
  • Smoke-free property 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Video-game console 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Room service (limited hours) 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Refrigerator 
  • Coffee/tea maker 
  • Private bathroom 
  • Designer toiletries 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Daily housekeeping 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room climate control (air conditioning) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

CHOP Steakhouse & Bar - This 2-story restaurant serves fresh seafood, 28-day aged beef, breads, and desserts, along with an award-winning wine list, all in a vibrant, modern, and inviting setting. Open for breakfast, lunch, and dinner.

Nearby Things to Do

Guests enjoy a 14-meter (46-foot) indoor splash pool and spa tub, as well as men's and women's saunas. The hotel has a small on-site fitness facility for use by our guests. A full-service health club is located across the street and accessible via covered walkway and available for guest use at a discounted rate.

The hotel is a half-mile (1 kilometer) from the North Saskatchewan River, where a 25-mile (40-kilometer) greenbelt of parks and pathways provides walking, cycling, and running in the summer and cross-country skiing in winter. Just 2.5 miles (4 kilometers) from the hotel, Victoria Golf Course has an 18-hole, par 71 course, a tiered driving range, and a clubhouse with a pro shop.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Cross-country skiing nearby 
  • Hiking/biking trails nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 11:30 PM

Check-in time starts at 3 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pets

  • Pets allowed for an extra charge of CAD 35 per accommodation, per stay, plus a deposit of CAD 150 per stay
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)
  • Self parking fee: CAD 31 per day
  • Valet parking fee: CAD 39 per day
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 35 per accommodation, per stay
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Edmonton Sutton Place
  • Edmonton Sutton Place Hotel
  • Hotel Sutton Place
  • Hotel Sutton Place Edmonton
  • Sutton Place Edmonton
  • Sutton Place Edmonton Hotel
  • Sutton Place Hotel Edmonton

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Learn more.
3.4 out of 5
64% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
Learn more.

2 out of 5
by
Posted Feb 23, 2017
We stayed there a weekend when the hotel was sold out and waited in line over 30 minutes to check in. What was worse was the almost full hour wait in the lobby for our vehicle from Valet after calling down the recommended twenty minutes before departure. One person working valet on a sold out weekend...unacceptable. Loved the location of the hotel but sadly won't be back due to the very slow and disappointing customer service.
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3 out of 5
by
Posted Feb 22, 2017
Check in was long, maybe 50 to 60 people in line because of concert and then when we got to the front our room was not ready. Need some help on busy nights. Room was okay, clean could use a few repairs. Elevators slow. The restaurant had great service and food.
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A bit dated but still a good hotel

4 out of 5
by from Toronto
Posted Feb 22, 2017
Nice downtown hotel. Every bit of it is up to the 4 star status. A bit dated, especially the lobby and the elevators. In need of updating.
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No hot water

2 out of 5
by
Posted Feb 21, 2017
Could not have a shower because there was no hot water. Because I booked through Expedia they could not compensate me for the inconvenience. However they did pay for my parking. I used valet and when the car came back it smelt like someone ate Greasy breakfast in it. I don't know if it was because of somthing smelling outside or someone used it.........
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Beautiful Hotel

5 out of 5
by
Posted Feb 21, 2017
Great place to stay if soing to an event at Rogers Place. Within walking distance.
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Good location poor hotel

3 out of 5
by
Posted Feb 21, 2017
Waited in line to check in for 45min only to find out rooms not ready at 3pm check in time. Came back a hour later to stand in line for a hour to get room keys. No water pressure for shower.
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Disappointing stay

2 out of 5
by from Calgary
Posted Feb 21, 2017
Cons: Again, we understand that this was the hotel's busiest weekend of the year, but they had lots of notice to get extra staff in to deal with us all.
We stayed Sunday February 19th at the hotel for the Garth Brooks concert. We certainly understand it was a busy weekend, but the hotel should have been better prepared for the weekend. There were only 2 staff checking in guests. At times, the lines were 50 people deep. The three rooms we booked were not available at check in. After insisting we wouldn't leave front desk without room, staff finally called cleaning department to see what rooms we could get. Only 2 of 3 elevators were working, so it often was a very slow ride from room to main floor. We were one of the lucky ones, as dozens waited in a line behind us.
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Close to Rogers place arena

5 out of 5
by from calgary
Posted Feb 20, 2017
Good Location for Rogers place attractions! Great rooms! Nice restaurant.
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Ok hotel but a great location

3 out of 5
by from Grande Prairie
Posted Feb 20, 2017
Location is ideal - 10 min walk to Rogers Arena and access to city center through indoor pedway. Room was noisy - we were on the 20th floor and traffic was still loud and we could hear a cell phone in the next room. Bed sheets had some stains and tears. Parking is not included and very expensive
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Best place to stay for Rogers Place events.

4 out of 5
by from alberta
Posted Feb 20, 2017
Pros: Proximity to Rogers place, indoor access to CHOP as well as Edmonton centre shopping.
Cons: Can be busy on event nights but staff is pretty efficient. Not much to complain about.
Location: Use the pedway to access shopping easily. One block walk to Rogers.
Hotel is well situated only a five minute secure walk to Rogers Centre events. a bit difficult to park out front to check in with only 2-3 parking slots out front. Learned later to just use underground parking around the block. Nice restaraunt and bar attached at CHOP. Really good food and service. Hotel staff were some of the best we've encountered. Property is a bit dated and cost is high like any downtown hotel.
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