The hotel's manager was not helpful at all!
Posted Jul 25, 2016 on Lastminute
From the hotel's manager to his staff, there was not much assistance at all. No information is given unless is something for them, if you ask how to get to a place, they'd only offer taxis or buses the book for you all charged 100 times more for a 5 minutes walk!
To give you an example a bus ride is 150 vt but the hotel will book you for AUD10! Tours are a mess as the staff members are more concerned for the hotel's commission than a good service! The food is terrible the worst pizzas I've ever had and we paid AUD20 per pizza. Breakfast is very poor to the point that I bought 2 minutes noodles to prepare at the room! The hotel charges AUD1 for local phone calls too, charming! the staff expects tips for a very basic service...