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Room type

Standard Room, Harbour View

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Room, Harbour View

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Panoramic Suite

Max Occupancy: 2 guests (up to 1 child, 2 infants)

 
 


Get an overview of this hotel4-star family-friendly hotel, walk to Port Vila Market

Location

This family-friendly Port Vila hotel is located on the Strip, within 1 mi (2 km) of National Museum and Port Vila Market. University of the South Pacific and Parliament House are also within 2 mi (3 km).

Hotel Features

This hotel features a full-service spa, a casino, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, 2 bars/lounges, and a poolside bar.

Room Amenities

All 74 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and LCD TVs with satellite channels. Guests will also find furnished balconies, 24-hour room service, and minibars.

Renovations & Closures

The hotel will be renovating from 15 February 2016 to 06 March 2016 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Grand Hotel and Casino features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include a conference center and conference space. This family-friendly hotel also offers a casino, spa services, and a terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Grand Hotel and Casino has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 2153 
  • Conference space size (meters) - 200 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 3 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 1 
  • Number of floors - 6 
  • Number of meeting rooms - 4 
  • Outdoor pool 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Spa services on site 
  • Spa treatment room(s) 
  • Terrace 
  • Total number of rooms - 74 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  
  • Rollaway/extra beds available  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Furnished balcony 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Separate sitting area 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Crystals Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hemisphere Lounge Bar - Overlooking the ocean, this Cocktail bar serves dinner only.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Boat tours nearby 
  • Golfing nearby 
  • Kayaking nearby 

Spa Services

Aromessence Day Spa has 2 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Massages 
  • Body wraps 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 
  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Aromatherapy treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between VUV 600 and VUV 1900 per person (approximately)
  • Airport shuttle fee: VUV 1200 per person (one way)
  • Late check-out fee: VUV 1200
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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