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Get an overview of this hotel4-star family-friendly hotel, walk to Port Vila Market

Location

This family-friendly Port Vila hotel is located on the Strip, within a 10-minute walk of Nambawan Market & Café and Port Vila Market. Tana Russet Plaza and WWI memorial are also within 10 minutes.

Hotel Features

This hotel features a full-service spa, a casino, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, 2 bars/lounges, and a poolside bar.

Room Amenities

All 74 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and LCD TVs with satellite channels. Guests will also find furnished balconies, 24-hour room service, and minibars.

Hotel Amenities

Hotel Amenities

Grand Hotel and Casino features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. This family-friendly hotel also offers a casino, spa services, and a terrace. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Hotel and Casino has designated areas for smoking.

  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Luggage storage 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Conference space size (meters) - 200 
  • Number of meeting rooms - 4 
  • Full-service spa 
  • Spa treatment room(s) 
  • Computer station 
  • Dry cleaning/laundry service 
  • Casino 
  • Business center 
  • 24-hour front desk 
  • Total number of rooms - 74 
  • ATM/banking 
  • Number of floors - 6 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Free WiFi 
  • Meeting rooms 2 
  • Parking (limited spaces) 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Free self parking 
  • Conference space size (feet) - 2153 
  • Pool sun loungers 
  • Free parking nearby 
  • Spa services on site 
  • Outdoor pool 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces), Free parking nearby

Room Amenities

  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • HDTV 
  • Free WiFi 
  • LCD TV 
  • Refrigerator 
  • Private bathroom 
  • In-room safe 
  • Desk 
  • In-room climate control (air conditioning) 
  • Premium bedding 
  • Separate sitting area 
  • Pay movies 
  • Turndown service 
  • Furnished balcony 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Satellite TV service 
  • Iron/ironing board 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Crystals Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hemisphere Lounge Bar - Overlooking the ocean, this cocktail bar serves dinner only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Boat tours nearby 
  • Golfing nearby 
  • Kayaking nearby 

Spa Services

Aromessence Day Spa has 2 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Manicures and pedicures 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 19

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between VUV 600 and VUV 1900 per person (approximately)
  • Airport shuttle fee: VUV 1350 per person (one way)
  • Airport shuttle fee per child: VUV 1350.00 (one-way), (from 0 to 18 years old)
  • Late check-out fee: VUV 5000 per hour
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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