Central location with great views
Posted Sep 26, 2016
We stayed for 7 days on our honeymoon in September and were a little disappointed to be honest. Everything was just "not quite". The overpowering smell of cigarette smoke as we walked in the door was not pleasant to start with. The staff in the restaurant at dinner were friendly and had a chat and a laugh with us, however the breakfast staff were not. The staff member at the egg station wouldn't even acknowledge that you had asked for something - we literally just got a blank stare.
The restaurant was ok, but the food was exceptional - we ate there most nights purely because of the eye fillet steak! A linen tablecloth and napkin would have been nicer than disposable though, just the little details needed some attention ie. There were carvings put up on the wall as decoration, but stuck with packing tape, which doesn't scream "Grand Casino".
The staff at the day spa were so lovely and took time out to come and talk to us when they saw us by the pool or on site somewhere. We were happy with the full body massages, prices where much the same as AUD.
The tour desk was efficient and booked us in quickly, but again, not overally friendly.
The hotel is in a central location and it's easy to walk into town to pick up bottled water etc from the grocery store.
Overall, the hotel was ok, everything was "just so". It's very tired and could do with a bit of an upgrade.