Ratings based on 1,916 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great, Convenient, and Pricey

Posted Apr 11, 2017 on Hotels
Let me star off by saying that this hotel is very expensive. It's a great hotel but you are definitely paying for location here. We booked a tower view room, because why not. What we did not expect is the view is not as great as in the pictures. It is not outside your balcony unless you get the deluxe suite or something a tier higher and much more expensive than our room was. Nonetheless, we did get a nice view of it from our balcony by going outside and looking to our left. Due to the hotel's location, you are so very close to everything, especially when you're a five-minute walk from the tower, and you'd never get lost. The restaurant/bar downstairs is delicious, but again, a little pricey like the rest of the hotel. The staff is great and understanding. Pretty good customer service. The room itself is great, amazing bed, great shower, perfect and comfortable space with everything you need. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality hotel and great location

Posted Apr 11, 2017
Pros: Location
Location: Eiffel Tower and the tour bus.
The hotel is perfect for a short walk to the Eiffel Tower with places to eat and drink within walking distance too. Hotel staff friendly and informative
Comment from Hotel Management
Apr 11, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing our hotel during your stay in Paris. We have already shared your comments with our team. We hope to have the pleasure to welcome you back. Nice regards from Paris
3 out of 5
by A verified traveler

Posted Apr 11, 2017 on Hotels
You need to request a high floor.
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

AMAZING

Posted Apr 10, 2017 on Orbitz
Loved this place!!! Great location, beautiful views and friendly staff. The bar drinks were awesome but breakfast was just meh. Overall I loved it and will stay here again if I'm ever back in Paris.
5 out of 5
by Brad

Great hotel

Posted Apr 10, 2017 on Hotels
Great location, great hotel. Couldn't recommend more
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel in front of the Eiffel tower

Posted Apr 9, 2017
Great hotel, beautiful view of the Eiffel Tower, but man no A/C it was so hot during our stay.
Comment from Hotel Management
Apr 11, 2017 by General Manager, Hotel Management
Dear Jay, I am sorry to read that you were disturbed by the temperature of your room during your stay at our hotel. Be assured that this issue was fixed. The airconditioning was put on April 5th. We really hope to have the opportunity to better serve you during your next stay in Paris. Best regards from all our team
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Ontario Cananda

Wonderful location, friendly staff.

Posted Apr 9, 2017
Pros: The hotel location was perfect.
Cons: the room was hot but we just opened the window and no problems after that.
Location: Easy walk to all attractions.
All our needs were taken care of by your professional staff. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Good location, 3-star ish condition

Posted Apr 8, 2017
The Pullman is in a good location near the C line and walking distance to cafes and the Seine. Nice nighttime ambience if you are on the north side, with the Eiffel setting the scene. The desk staff were helpful, with no undue wait for service. The room (409) is becoming dated and had a poor mattress. Cleaning staff attended regularly, but could have been more thorough in the bathroom. All of this paled in comparison to a beautiful weekend, the beginning of April in Paris. Thank you for the good experience, Pullman.
Comment from Hotel Management
Apr 11, 2017 by General Manager, Hotel Management
Dear Dereck, Thank you for taking the time to share your experience at the Pullman Paris Tour Eiffel. We appreciate your nice comments and have already shared the cleanning points to be improved with our housekeeping team. We hope to have the opportunity to welcome you back in order to better serve you. Sincerely
4 out of 5
Recommended
for Other
by A verified traveler from London

Great hotel with view of Eiffel tower

Posted Apr 6, 2017
Pros: Location - reception staff - view Brilliantly located gym although we did not have time to use.
Cons: Air conditioning/window opening Bar staff
Location: Right next to the Eiffel Tower and walking distance to just about any of the central sights
Very pleasant staff - great welcome and room exactly as described (this was a mother/daughter 3 day trip to Paris and we booked a room with view of Eiffel Tower and a balcony and twin beds) with excellent facilities - including Nesspresso coffee maker - for perfection a full length mirror and decaf tea and a varied selection of coffee capsules would have been great. Slight downside was that we couldn't quite get the temperature right - tried to sleep with the window open but fully open was too much and we could not have half open with curtains closed so tried the air conditioning which did not really do much so one night was at times uncomfortably hot - perhaps summer duvets would have helped. Did not try the restaurant because we had a list of long established places we wanted to try. Would have given a 5 for staff had we not paid a visit to the bar on our return from dinner one night. The barman was unhelpful and made us feel quite uncomfortable so we did not stay for a drink.
Comment from Hotel Management
Apr 11, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your message. Your stay was certainly at the end of the winter period. We put the airconditioning on April 5th. For your information, we shall fix the issue of full legth mirror in the rooms wich need it very quickly. So we hope to welcome you back to check this point. See you soon Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from washington, DC

Great stay amazing location

Posted Apr 6, 2017
This hotel is amazing it's in a nice area IRS literally directly across the street from the Eiffel Tower the checkin in and check out process was way to long the staff were super slow but in the end the hotel made up for it. My only con about this hotel is the food places around there isn't a quick grab and go place around this area you have a lot of cafes no real dinner places to sitsown and enjoy the restaurant at the hotel frame was very expensive but had ok burgers
Comment from Hotel Management
Apr 11, 2017 by General Manager, Hotel Management
Dear Guest, thank you for taking the time to share your experience at the Pullman paris Tour Eiffel. I am sorry to read that you didn't appreciate the Pullman checkin in and check out process. be assured that we shall do our best to improve it. Looking forward welcoming you again. Nice regards from paris