Ratings based on 2,049 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Hotel situation.

Posted Oct 17, 2017
The Hotel was ideally situated close to the Eiffel Tower and within walking distance to the Louvre / Saint Chapellle and Notre Dame - so ideal for sight seeing. Excellent facilities and staff made our stay perfect.
Comment from Hotel Management
Oct 17, 2017 by General Manager, Hotel Management
Dear David, Thank you for your nice comment. I am delighted to read that you appreciated your stay. We look forward to seeing you again. Sincerely General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ont .. Canada

Beautiful view of the Eiffel Tower

Posted Oct 17, 2017
Hotel and staff were wonderful, location was walking distance to so many amazing sites and cafes in Paris! Would definitely stay here again.
Comment from Hotel Management
Oct 17, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your nice comment. I am glad to read that you had a memorable experience. We look forward to welcoming you again. Sincerely General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Posted Oct 13, 2017
Magnificent views and great location with waking up to the effiel tower every morning.
Comment from Hotel Management
Oct 16, 2017 by General Manager, Hotel Management
Dear Alex, Thank you for your comment regarding your stay at the Pullman Paris Tour Eiffel. I am delighted to read that you had a memorable experience. We look forward to seeing you. Sincerely General Manager
3 out of 5
by A verified traveler from Chicago

Disappointing Customer Service

Posted Oct 12, 2017
The hotel charged my credit card for a room that was not mine. When I wss checking out they promised to return the despot and would email me confirmation. The money still has not been returned and I never received an email as promised. The rooms are small but the hotel is close to the eiffel tower
Comment from Hotel Management
Oct 16, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience. I am sorry for the issue you encountered. Please contact us directly in order to solve this problem as fast as possible. Sincerely General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Upstate NY

Very nice Hotel with a great view.

Posted Oct 10, 2017
Pros: Location, staff and rooms.
Cons: Nothing, we can't wait to go back!
Location: It's in Paris, practically right next to the Eiffel. Nearby metro was super easy to use to get museums, attractions and shows.
20th Anniversary surprise for my wife. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salisbury

Great view of Eiffel Tower?

Posted Oct 10, 2017
Pros: The View
Cons: The Staff could be a little more friendly .
Location: Couple of minutes walk from Eiffel Tower, from here you can board the boats for river cruises. Easy access to the underground.
Nice Doorman. Quick check in. Clean comfortable room with lovely shower, extremely comfy bed & an awesome view of the Eiffel Tower! When I left the hotel & back at the airport I realised I had left my IPad in the safe so I rang the hotel & they said just to email my details to them & they would return it to my address which they very kindly did. Didn't really have much interaction with the Staff other than that occasion so can only say they seemed pleasant enough & helpful when needed. Tip, take your own bottle of water! Got charged 8 Euro for a bottle of Avian at lunch!
Comment from Hotel Management
Oct 10, 2017 by General Manager, Hotel Management
Dear Lynn, Thank you for your comment regarding your stay at the Pullman Paris Tour Eiffel. I am delighted to read that you appreciated your experience. Please be assured that I took notes of your comment regarding the staff and that I will take measures to prevent future occurrences. We look forward to welcoming you again. Sincerely General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel

Posted Oct 10, 2017
Hotel is in a great location and the hotel itself is great. Breakfast was not good and definitely not worth 26 euros.. . However the rest was amazing...
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FLorida

Posted Oct 9, 2017
The Hotel offers an Excellent Service. The rooms are clean and conformable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Great hotel good location

Posted Oct 9, 2017
Hotel was great. Staff very courteous room was very clean
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Posted Oct 8, 2017
Excellent! Staff was very accommodating and spoke excellent English. The room was clean and the view of the Eiffel Tower was amazing! Access to the metro and bus stop was convenient as well. I would highly recommend staying there.