Ratings based on 298 Verified Reviews

4.1 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and close to shops

Posted May 8, 2017
It was close to Garden City and the State Netball Centre. The room was nice and clean. The staff at reception were very welcoming and informative. The free wi fi was very good.
Comment from Hotel Management
May 10, 2017 by Jane, Hotel Management
Dear K, Thank you very much for your feedback and giving us a good rate. We are happy to hear that you enjoyed our facilities, we all here make every effort to meet our valued customers' expectation. Thank you again for staying with us and look forward to seeing you again when you are in Brisbane. Warmest regards Front office team
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice motel, clean and tidy

Posted May 4, 2017
Good location for our purposes. Clean, friendly staff, close to shops
Comment from Hotel Management
May 10, 2017 by Jane, Hotel Management
Hello Graeme, Thank you for completing survey and we are pleased to hear that you enjoyed your stay with us. We look forward to accommodating you when you are Brisbane in the future. Warmest regards Front office
5 out of 5
Recommended
for Families
by A verified traveler from Maryborough

Comfort in the big city

Posted Apr 14, 2017
Pros: Clean, tidy, accessible and reasonably priced. Close to shops.
Clean and tidy and provided enough room for a family. My go to motel for when visiting family in Brisbane.
Comment from Hotel Management
Apr 30, 2017 by Jane, Hotel Management
Dear Catherine, Thank you for your kind feedback, we are delighted to hear that you loved our room and enjoyed staying with us. We look forward to welcoming you again when you are in Brisbane. Warm regards Front office team
3 out of 5
Recommended
for Everyone
by A verified traveler from Calamvale

They made the bed every day but bathroom not clean

Posted Apr 7, 2017
Pros: Location only
Cons: Faster Wifi. House keeping
Location: N/A
The management and Admin was excellent the room made wasn't very good although depending on the person. Out of shower towels evert second day, we had dirty tae spoons left on the bench for a week. But for the price this is expectable. Wifi not good at all
Comment from Hotel Management
Apr 10, 2017 by sis, Hotel Management
Hello FRA, Thank you for the feed back re your stay. We are disappointed to read your comments re your stay and our house keeping. We do have Eco friendly signs in the room re fresh towels. If left on rail is no change, if on floor is fresh please. Re bathroom not clean and dirty teaspoon left on bench,I can only apologize,this is not normal and not what you should expect for the price you pay. Had you reported this to reception we would have dealt with the issue immediately.I,m not sure who you are nor what room you stayed in so is difficult for me to address the cleaners,however this issue will be addressed at our staff meeting today. Hopefully you will be our guest in the future if you need accommodation again. Kind Regards Sherry (reception Team)
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within easy reach of Motorway

Posted Feb 3, 2017 on Wotif
Easy to find from Motorway and was nice and clean and quiet.
Comment from Hotel Management
Feb 5, 2017 by sis, Hotel Management
Thank you for completing the review and for the lovely comments. As a valued customer we value the feed back. We try to make all our customers as comfortable as can be. see you on your next visit. kind Regards Reception Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Reasonably priced hotel. Basic but comfortable

Posted Jan 29, 2017
Chose this hotel primarily for location. Is a basic hotel but clean and comfortable
Comment from Hotel Management
Feb 2, 2017 by Sherry, Hotel Management
Hello Gana, Thank you for being our guest and filling out the review. It was our pleasure to have you as our guest. Your feed back is important to us so again thank you. Look forward to accommodating you if in Brisbane again. Kind Regards Sherry (reception team)
5 out of 5
Recommended
for Families
by A verified traveler from NSW

Hotel was close to a group of shops

Posted Jan 15, 2017 on Lastminute
Pros: Clean quiet comfortable
Cons: Nothing
Location: 24/7 servo was very handy The group of shops across the road met our needs. Chemist small supermarket fresh fruit shop and butcher
It was quiet comfortable even though close to a main road there was minamal noise. Staff where very helpful
Comment from Hotel Management
Feb 2, 2017 by Sis, Hotel Management
Hello Kylie, As our valued guest we thank you for staying and filling out the review. We are fortunate to have the small shopping centre across the road that meets almost every need for travelers and ourselves.We will pass your comment re staff to our staff. Again thank you for being our guest. Hopefully will see you again. Regards Sherry (reception team)
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Dec 27, 2016 on Wotif
Pros: Location and convenience for my purposes.
Just an overnight stay, room very clean and tidy. Location convenient for my purposes. Not too much noised.
2 out of 5
by A verified traveler from Brisbane

Aged motel with unaccommodating staff

Posted Dec 17, 2016 on Wotif
Pros: Very little.
Cons: Refer to the experience section.
Location: Close to the M1 motorway and not much else.
Stayed here for a State sporting championships. Be aware that the motel is situated on a noisy intersection. Fortunately we were at the back of the motel. It is located in the middle of little China, so beware of the drivers as they are horrendous and need to be watched very carefully. The rooms were clean, but in need of some fresh paint. The advertised free WiFi was unavailable. The kitchenette was sufficient. Construction in adjacent units occurred at 9am on two different mornings. While the entire motel was only at 10-15% occupancy, when asked the motel staff as to whether we could have our checkout extended by two hours to accommodate the last day of competition, they refused with a 'we need to clean' excuse. At $179 a night, it is not worth it and will stay elsewhere next year. This was provided as feedback to the Best Western headquarters in the United States.
4 out of 5
by A verified traveler

I will Definely Stay here again.

Posted Dec 14, 2016 on Hotels
I have always being Staying over here from 2013. The Staff is very Friendly and Cooprative. Restaurant and Shopping Stores near the Motel provide you anything and everything you require for a Short Stay.