Ratings based on 3 Verified Reviews

2.3 out of 5
2.3 Room cleanliness
2.0 Service & staff
2.7 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Maui

Worst Hotel Experience Ever

Posted Jul 27, 2016
Pros: Location
Cons: Staff attitude, room cleanliness, Internet, Manager..pretty much everything
Location: Located close to the Beach...But so is most every other hotel
I have traveled all over and stayed at many different hotels...this was by far the worst. At checkin room was late, staff was very rude. Tried to overcharge me $100.00 USD stating the exchange rate had changed. Upon opening the door to the room, was over whelmed with the smell of vomit. Called the front desk to ask for a different room. They said the would have to call me back. While waiting tried to connect to the WiFi. There was none. This is a big issue as I need it for work and I had even called the hotel before I arrived to make sure they had good Internet. The front desk called back and said they did not have a different room and said they would have to have someone reclean the room. I asked about the Internet and they said they do not offer Internet to their guests except in the Lobby (their website and Expedia both show in-room internet) They could not give me any timeframe on when they could get someone up to clean the room but housekeeping is "Very Busy". I told them this was unacceptable. Went down to front desk and spoke with the manager. Amazingly rude person. He finally admitted their internet has been down for quite a while but it is "too hard to change that fact on the Internet". After long argument I told him he could refund me or I would reject the charges with my credit card company. He finally issued the refund and called me a dishonest person. What a jerk...no idea how the hotel allows such a person to run their facility.
2 out of 5
by A verified traveler from Jerusalem

OK if you have kids

Posted Apr 22, 2009
The Club Hotel is somewhat of a nightmare; it's huge and noisy, and the service (like everywhere in Israel) is horrendous. The pools are also not so great, as a lot of them are restricted only for swimmers (i.e. not children with floating devices). But the beach hotel guests can use is very good, and the location of the hotel is also good. If you have children, it's probably not so bad.
4 out of 5
for Families
by A verified traveler from Buenos Aires

Gran complejo. Ideal con niños.

Posted Aug 4, 2016
Pros: Lo que mas me gusto fue su ubicacion y las piscinas para los pequeños
Cons: Quizas habria que mejorar la atencion.
Location: La ubicacion es excelente. Cerca de la paya y de un centro comercial.
Es un hotel con muchas habitaciones. La mayoria de sus huespedes son israelies. Tiene muchas piletas de todo tipo por lo que es ideal para los niños. Esta muy bien ubicado. El desayuno es variado y muy gustoso. Lo recomiendo.