Outdoor pool

Reviews of Leonardo Privilege Hotel Eilat

Leonardo Privilege Hotel Eilat
5 Kamen street, North Shore, Eilat

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 112 reviews" "
Rating 8 - Good. 43 out of 112 reviews" "
Rating 6 - Okay. 20 out of 112 reviews" "
Rating 4 - Poor. 5 out of 112 reviews" "
Rating 2 - Terrible. 10 out of 112 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

spencer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Moran biton on Feb 20, 2023
Dear Guest, We were sorry to learn that your stay was not a positive experience and that we did not meet your expectations. Perhaps on a possible future visit to Eilat you would reconsider staying with us again and we could show you that we really can do better. Warm Regards,

10/10 Excellent

Amer

Stayed 1 night in Sep 2022
Response from מורן ביטון on Feb 22, 2023
תודה שבחרתם להתארח במלון לאונרדו פריוויליג' אילת תודה על הביקורת המחמיאה אין דבר משמח יותר מלדעת שהצלחנו להעניק לך חופשה מהנה ומפנקת.נשמח לשוב ולארח אותך באהבה גדולהבברכה הצוות והנהלת המלון לאונרדו פריוויליג' אילת.

2/10 Terrible

Golani

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from מורן on Feb 22, 2023
תודה שבחרתם להתארח במלון לאונרדו פריוויליג' אילת תודה על הביקורת המחמיאה אין דבר משמח יותר מלדעת שהצלחנו להעניק לך חופשה מהנה ומפנקת.נשמח לשוב ולארח אותך באהבה גדולהבברכה הצוות והנהלת המלון לאונרדו פריוויליג' אילת.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family get away
Went with my teenage daughters. We all enjoyed
Stayed 1 night in Dec 2021

4/10 Poor

Mike

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2021
Response from מורן on Feb 22, 2023
תודה שבחרתם להתארח במלון לאונרדו פריוויליג' אילת תודה על הביקורת המחמיאה אין דבר משמח יותר מלדעת שהצלחנו להעניק לך חופשה מהנה ומפנקת.נשמח לשוב ולארח אותך באהבה גדולהבברכה הצוות והנהלת המלון לאונרדו פריוויליג' אילת.

6/10 Okay

Raji

Traveled with family
Disliked: Cleanliness, staff & service
Didn't like
The room is small and the pool is not that big due to the number of people swiming in it!! No enough chairs around the pool! The food was fine but not that delicious food! Bad service! I will not stay again in it
Stayed 2 nights in Jul 2021

2/10 Terrible

Shaked

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from מורן on Feb 22, 2023
תודה שבחרתם להתארח במלון לאונרדו פריוויליג' אילת תודה על הביקורת המחמיאה אין דבר משמח יותר מלדעת שהצלחנו להעניק לך חופשה מהנה ומפנקת.נשמח לשוב ולארח אותך באהבה גדולהבברכה הצוות והנהלת המלון לאונרדו פריוויליג' אילת.

8/10 Good

marina

Liked: Property conditions & facilities
our staying in the hotel.
the hotel avaiable nor far from beach. about ten minutes walk.It is siuatable for family with children.I think that hotel have problem with staff.in all elevator very dirty but in hotel is very good dinning room.the meal is tasty.
Stayed 3 nights in May 2021
Response from מורן on Feb 22, 2023
תודה שבחרתם להתארח במלון לאונרדו פריוויליג' אילת תודה על הביקורת המחמיאה אין דבר משמח יותר מלדעת שהצלחנו להעניק לך חופשה מהנה ומפנקת.נשמח לשוב ולארח אותך באהבה גדולהבברכה הצוות והנהלת המלון לאונרדו פריוויליג' אילת.

10/10 Excellent

Galit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from מורן on Feb 22, 2023
תודה שבחרתם להתארח במלון לאונרדו פריוויליג' אילת תודה על הביקורת המחמיאה אין דבר משמח יותר מלדעת שהצלחנו להעניק לך חופשה מהנה ומפנקת.נשמח לשוב ולארח אותך באהבה גדולהבברכה הצוות והנהלת המלון לאונרדו פריוויליג' אילת.

2/10 Terrible

Yossef

Stayed 3 nights in Aug 2020

2/10 Terrible

Latifa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

tsach

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from yana hasin on Jan 5, 2020
thank you

2/10 Terrible

Dan

Stayed 1 night in Dec 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Eilat
We enjoyed our two days there. Pampering service, pleasant staff, comfortable room, and good food.
Stayed 2 nights in Nov 2019
Response from yana hasin on Dec 27, 2019
> Thanks for your response, we would love to host you again

8/10 Good

Haima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מקום נחמד. לא מפואר אבל בהחלט נעים ומחייך. האוכל מדהים ברמתו, בכמויות ובמבחר. פשוט טעים מאוד. צריך רק לבדוק ולוודא שמקבלים חדר עם מרפסת לבריכה. קיבלנו חדר גדול אמנם אבל בלי מרפסת והחלון פנה לגג מכוער. חבל. כי לא כייף להשאר בחדר...
Stayed 2 nights in Nov 2019
Response from yana hasin on Dec 27, 2019
Dear Guest, We are sorry that your vacation was not as you expected There are indeed types of rooms that overlook the parking and some overlook the pool, The cost of a room for a pool is NIS 100 or 150 for the ground floor If the hotel is not fully booked you can contact the hotel And ask for an upgrade if possible. Thank you for your response and we will be happy to let you know again

6/10 Okay

Athar

Stayed 4 nights in Nov 2019

8/10 Good

Nurit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from yana hasin on Nov 11, 2019
thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A perfect vacation spot for us. Great food. Helpful staff. The fridge didn't work when we arrived and they looked after it within minutes of our call to the front desk. Good food for all meals.
Stayed 1 night in Nov 2019
Response from yana hasin on Nov 5, 2019
Dear guest, Thank you for taking the time to fill us a comment and we would love to host you again

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נקי באיזור טוב. מומלץ למשפחות
מלון נקי ונעים לשהייה. הכל כלול מפנק אבל לא לצפות למאכלי גורמה. האוכל סביר אבל לפעמים גם מפתיע. החדרים נוחים והמקלחת שלנו הייתה משופצת. יש חדר ילדים עם מפעילים ופעילויות. סה"כ חוויה מוצלחת
Stayed 2 nights in Oct 2019

10/10 Excellent

Shiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from tsahi on Apr 14, 2019
Dear Guest, Thank you very much for your rating

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, room comfort
Best food in EIlat
Amazing food
Stayed 2 nights in Apr 2019
Response from tsahi on Apr 14, 2019
Dear Guest, Thank you very much for your rating

10/10 Excellent

Avital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and well recommended
The most exceptional location! It is close to everywhere, right in the middle of the city center.
Stayed 2 nights in Mar 2019
Response from tsahi on Apr 14, 2019
Dear Guest, Thank you very much for your rating

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good food. Nice pool .+++++++++++++++++++++++×××++++++++++++++++
Stayed 2 nights in Mar 2019
Response from tsahi on Apr 5, 2019
Dear Guest, Thank you very much for your rating.

10/10 Excellent

barouch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from tsahi on Apr 5, 2019
Dear Guest, Thank you very much for your rating.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not going back.
This place is all inclusive. I did not appreciate being told by the kitchen staff working behind the serving stations how much I could take at 1 time. Just be prepared for below average food served by a rude staff. I also did not like that I could not choose my table. Don't expect much at happy hour or for late night snacks
Stayed 2 nights in Dec 2018
Response from tsahi on Jan 1, 2019
dear guest, Thanks so much for your response. We have taken note of the comments and will be happy to host you again on your next holiday for a corrective experience.

10/10 Excellent

Verified traveler

We had a great stay, the room was clean and the food was fantastic! The only disappointing thing, the pool was not heated. Such a bummer cause we would have loved to gone for a swim with the warm weather.
Stayed 3 nights in Nov 2018
Response from tsahi on Dec 3, 2018
Thank you for the compliments. We will take your comment to our attention

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing all inclusive hotel
We loved everything about this amazing all inclusive hotel, the service, the room, the location (10 minutes from the center and the beach) and especially the delicious food!
Stayed 2 nights in Nov 2018
Response from tsahi on Dec 3, 2018
Thank you for the compliments. We will be happy to host you again at our hotel

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from צחי on Dec 5, 2018
משה יקר, תודה רבה על דירוגך

10/10 Excellent

Binyamin

Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff. Grate food. Very convenient, very recommended!
Stayed 1 night in Sep 2018
Response from Management hotel on Oct 7, 2018
Dear Binyamin, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management hotel

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower in the room was horrible! It wasn't easy to shower thare!
Response from Hotel Management on Apr 10, 2018
Dear Guest, Thank you for choosing to stay at Leonardo Privilege hotel. I regretted to read your review. Your comment has been forwarded to our relevant managers. I thank you again and hope that we will have the pleasure of welcoming you back to our hotels. Sincerely, Hotel Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel with outstanding meals selection
As an All Inclusive resort, it has truly fantastic selection of meals. This includes Olivie salad famius among people hailing from Russia. Room is nice and roomy. There is, however, ongoing repair/renovation work in a hallway, so you occasionally have to walk around a dropcloth covered with plastering dust - thats why I dont give all 5 stars.
Stayed 2 nights in Mar 2018
Response from Hotel Management on Apr 10, 2018
Dear Guest, Thank you for choosing to stay at Leonardo Privilege hotel and thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical Israeli hospitality
I was in town on business and simply needed a clean, quiet room in Eilat for one night. This was not the place. This all-inclusive resort seems to cater more to rowdy tourists than folks who want to mind their own business. The room was tolerable, but was not that clean and lacked in comfort. To make matters more annoying, moments after arriving in my room, someone came into my room to install new curtains (?), then the next morning housekeeping opened my door (at like 8:30am) without even knocking first. At check-out, the receptionist did not ask me about my stay or really seem willing to exchange any words with me. Instead, upon asking for my receipt, he printed it and lazily pushed it across the counter without saying anything. If you're looking for someplace to eat unlimited food and hang out with inhospitable Israelis, then this is the ticket.
Stayed 1 night in Mar 2018
Response from Hotel Management on Apr 10, 2018
Dear Guest, Thank you for choosing to stay at Leonardo Privilege hotel. I regretted to read that the service and hotel facilities did not meet your expectations. Your comments were forwarded to our relevant managers. I thank you again and hope that we will have the pleasure of welcoming you back to our hotels. Sincerely, Hotel Management

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel with nothing to complain
Very good choice of food at the restaurant. Even fresh juices for breakfast. We enjoyed our stay very much and would certainly return. No complaints !
Response from Hotel Management on Mar 11, 2018
Dear Martin, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An all-inclusive hotel in Eilat.
A few days in Eilat to watch "Israman" (Ironman competition) January is not the warmest month to visit Eilat but we went to watch an amazing competition. We chose to stay at an all inclusive hotel. It was very good value for money, and although not as as luxurious as some of the "big names" was clean and very comfortable. It was near enough to the other hotels and is very convenient for the new "ice mall". This is a new shopping mall with Ice Rink. The staff were friendly and excellent service, plenty of food and drink.
Stayed 4 nights in Jan 2018
Response from Hotel Management on Feb 5, 2018
Dear Jayne, Thank you for choosing to stay at Leonardo Privilege hotel and thank you for the great review of our hotel. We hope that we will have the pleasure of welcoming you back to our hotels. Sincerely, Hotel Management

10/10 Excellent

orit, miami beach

Liked: Staff & service, property conditions & facilities
Amazing experience...the staff is so nice
Everyone in the hotel is super nice and will do everything to make sure you are happy!!! I have never experienced such a great treatment in a hotel.... The food is super delicious and a great variety.. the chef....Natty...made sure I know what I can eat and even offered to cook separate food because of my allergy to gluten... will definitely go back there!!!!!
Stayed 3 nights in Oct 2017
Response from The hotel Managment on Nov 6, 2017
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The hotel Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
מלון טוב. צוות נחמד. חדר קטן . מזגן לא מקרר טוב.ניסו לתקנו אך לא מועיל.אוכל מצוין. שירות טוב. משפחתי.
Stayed 3 nights in Jun 2017
Response from yana hasin on Nov 7, 2019
Dear Guest Thank you for your response And for dedicating your time We are sorry to say that we failed to live up to your expectations and there was a failure to address it. The maintenance department here solves any problem. We would love to see you again

4/10 Poor

ori

Disliked: Staff & service, room comfort
Not worth the money I paid.
We got a bad room with lots of mishaps. Repeated power outages every few hours. Bad door lock. A loose carpet at the entrance to the room. A bed built of a sofa opened without a mattress that opened in the middle of the night and my father fell out of bed in the middle of the sleep. Air conditioner does not work well. Lots of mishaps. A bad vacation and a hotel that does not respect itself and its guests.
Response from yana hasin on Nov 7, 2019
Dear Guest I am sorry to hear about your vacation that did not meet your expectations or our standards as a network we here provide the best service from the heart and very efficiently, we would love to host you again next time

8/10 Good

shelley

Liked: Cleanliness, staff & service, room comfort
good value hotel
plenty of food! Good value for money. Great location for harbour and sightseeing.
Response from yana hasin on Nov 7, 2019
Thank you! We would love to see you again

8/10 Good

Ashraf, julis, Israel

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice staff small hotel
The hotel is a small building and with small lobby, the rooms are so small and the balcony can't afford sitting of two persons, but the bright thing is the amazing staff and there wellness to serve allways smileing!
Response from shirli on Oct 7, 2016
Dear Guest, Thank you for your feedback. Our team is committed to excellence and efficiency and we are glad that you were able to experience it at first hand. We would be glad to welcome you again at Leonardo privilege Eilat. Sincerely, Shirli Guests Relations Manager

10/10 Excellent

TOVA, JERUSALEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME HOTEL!
GREAT SERVICE THERE WAS STAFF EVERYWHERE ALL THE TIME, NICE AND ACCOMIDATING, TONS OF FOOD, GREAT POOL, TONS OF STUFF FOR KIDS TO DO, AMAZING LOCATION
Response from yana hasin on Nov 7, 2019
Dear Guest We are delighted to hear that you enjoyed the hotel staff here to provide the best service and love We would love to see you again

8/10 Good

Rich family, Afula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value, great and abundant food
Response from haim on May 7, 2016
Thanks for the comment

8/10 Good

Howard, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb food with great variety. Hotel very nice . I certainly would stay there again
Response from yana hasin on Nov 7, 2019
Dear Guest We are pleased to know that you enjoyed it We would love to see you again

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here!
This was one of the worst hotels I have ever stayed in. To call this a 4 star hotel is a joke.
Response from yana hasin on Nov 7, 2019
Dear Guest We are pleased to know that you enjoyed it

6/10 Okay

Daniel

Liked: Cleanliness

8/10 Good

Leon, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for families with children
The buffet was excellent with many abundant choices, and the pool area was nice.The drinks at the bar were included in the all-inclusive package, but the selection was small. The hotel is walking distance to the beach, shopping, and other area attractions.
Response from yana hasin on Nov 7, 2019
Dear Guest We are pleased to know that you enjoyed it We would love to see you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ABRAHAM, MEXICO

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
GOLDEN TULIP EILAT
GREAT OPTION ALL INCLUSIVE STAFF VERY HELPFULL AND KIND, WE JUST HAD A DISAGREEMENT WITH ONE OF THE RESTAURANT MANAGER NAMED AVED HE WAS RUDE WITH PEOPLE GUESTS AND COWORKERS IN FRONT OF EVERYONE HE HAD A NON POLITE ATTITUDE AS ALL THE STAFF DID. BUT AVERALL THE HOTEL IS GREAT 7 MIN WALK TO THE TAYELET/BEACH, FOOD VERY GOOD BUFFET AS LAS VEGAS, IN THE POOL WE HAD SOFT DRINKS, BEER, ICE CREAM AND SOME TIME FRUIT OFFERED BY STAFF, WE HAD A GREAT TIME THE ROOM ITS OK RENWED BUT A BIT UNCONFORTABLE THE BATHROOM.
Response from yana hasin on Nov 7, 2019
Dear Guest We are pleased to know that you enjoyed it We would love to see you again

10/10 Excellent

Germano

Stayed 2 nights in May 2023

2/10 Terrible

Moise

Stayed 7 nights in Jan 2023
Response from Moran biton on Feb 20, 2023
Dear Guest, We were sorry to learn that your stay was not a positive experience and that we did not meet your expectations. Perhaps on a possible future visit to Eilat you would reconsider staying with us again and we could show you that we really can do better. Warm Regards,