Definitely not upgraded!
Posted Aug 14, 2016 on Hotels
I have stayed here several times and always been pleased . It's,walking distance to town for shops ,bars and restaurants and across from the bus/ train station for day trips out. The breakfast has excellent choice. I usually stay in a standard room with either twin or king size bed. But we were put in an executive room which was not as pleasant as expected. This room was designed for a single person. It only had one bedside table I had too put my drink, book Tec on the floor!it was a standard double bed although comfortable to sleep in. The room was much smaller , there was no iron or kettle only a coffee maker. We had to ask for a kettle to make tea. Their was only one bathrobe/ slippers and the maid only left one towel outside our door as our room wasn't made up the next day. really disappointed this time the reason I was,told there was a large group of sportsmen staying who had took up the lower floors and there was nowhere else to put us. On the plus side the pool was finally of a perfect temperature to have a swim,nice and warm!
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
thank you very much for your extensive review!
As far as I can suggest from your review you stayed in a Executive room with a Queen bed. These are indeed a bit smaller then the normal king rooms. Therefore to save room these don't have a ironboard in the closet but reception is always happy to bring you one.
Since we are a business hotel we always equip the rooms with only one pair of bathrobe & slippers. Reception is always happy to bring you an extra pair.
Your problems concerning Housekeeping will be shared with the Housekeeping Manager.
We hope to welcome you again soon to show you our Housekeeping skills.
Chris Driessen | Front Office Manager