Ratings based on 231 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

All Good

Posted Jun 18, 2017 on Wotif
Pros: Everything ok
Cons: nothing really
Well located and comfortable. Parking included. Friendly staff and reasonable restaurant. Supermarket with ATM next door
5 out of 5
by Anthony

On the way home

Posted May 28, 2017 on Hotels
Friendly check in, very friendly staff, room with air con and parking
Comment from Hotel Management
Jun 1, 2017 by Mercure, Hotel Management
Good trip back home! Thank you for this lovely comment, hopefully we will see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from North Wales

Clean, handy Hotel.

Posted Apr 23, 2017
Cons: Breakfast is expensive.
South of the city, easy to find, five minutes from the motorway. Twenty minute walk into city Centre, with bus stop outside. Clean rooms, friendly helpful staff.
Comment from Hotel Management
Apr 24, 2017 by rec , Hotel Management
Thank you for giving us this feedback. We really appreciated this.
3 out of 5
by Dmitry

Posted Apr 16, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017 by Mercure, Hotel Management
Thank you for this feedback.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Basic hotel. 20 minutes walk from train station.

Posted Mar 11, 2017
Pros: Price
Cons: Size and decor, as well as cosmetics in the bathroom.
Location: Alberthain near by. Few small restaurants - have not tried those
Basic standard hotel, clean, nice staff, small room. Good value for money. Located 20 minutes walk from old town Eindhoven, which is not a major attraction anyway. If you have good reason to visit Eindhoven and wish to save money for next trip this is the choice I would recommend.
Comment from Hotel Management
Mar 13, 2017 by FOM , Hotel Management
Dear Michele, Thank you for this great score. We appreciated your comments. Hopefully you will book with us again!
3 out of 5
by Martin

Adequate hotel room with poor bathroom

Posted Dec 29, 2016 on Hotels
We stayed for a week whilst visiting family so only used the hotel as a bedroom. The room was OK, if a bit small. with a comfortable bed and a good TV. The decor was adequate. But the bathroom was poor. Very small with a small shower cubicle and a shower with the water temperature going up and down like a yo-yo. Hotel staff were good and helpful and the free parking was a bonus. To summarise, it did what we wanted except for the bathroom.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Dear Martin, I am sorry you did'nt have a great overnigt stay in our hotel. About the bathrooms, we will work on this thing. We are changing some items and this will be better next time. Hopefully we will see you again.
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Breakfast overpriced, but, good value hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, United States of America

Amazing on site restaurant!

Posted Oct 18, 2016
Pros: The restaurant, the staff, the decor.
Cons: Parking was cramped and awkwardly laid out.
Location: The hotel is located on a quiet street with shops and restaurants. It is walking distance from Philips Stadium, the cathedral, and many clubs / shops.
The room as expected for this type of hotel though the soaps and such were a little nicer than usual. The staff were all friendly and helpful. The decor in the hotel is above average for the price level as well. Parking however is very cramped and there are not many spaces. The biggest plus about this hotel is the amazing restaurant. We had the best meal of our entire trip there (sad to say for the other purpose built restaurants that we dined in). Definitely try the noodles with beef. The breakfast buffet is also very good.
Comment from Hotel Management
Nov 3, 2016 by bwe, Hotel Management
Thank you for this comment!! Very nice!
4 out of 5
by Janel

Good hotel.

Posted Aug 26, 2016 on Hotels
The hotel is clean, quiet, and quaint. The room was small but very comfortable and the bed was a single, but very comfortable.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you for this great compliments! Hopefully we will see you again in Best Western Eindhoven.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochdale

Ideal hotel

Posted Aug 9, 2016
Great staff especially Chantal at check in. Half hour walk to centre. Clean. Easy to reach bus stop outside. Would recomend to stay here.