Ratings based on 797 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 18, 2019
Excellent location. ideal for business travelers.
4 out of 5
by A verified traveler

Posted Oct 8, 2019
Comment from Hotel Management
Oct 16, 2019 by LM, Hotel Management
Thank you for your stay
2 out of 5
by A verified traveler

Posted Sep 3, 2019
would not recommend to anyone, the only good thing was breakfast
Comment from Hotel Management
Sep 4, 2019 by Mostafa L, Hotel Management
I am truly sorry that you were not satisfied with your stay. Your feedback is very appreciated to help us better our services and property. Will you be able to share your experience to correct the issues you had while staying with us? Thank you
3 out of 5
by A verified traveler from Florence

Posted Sep 3, 2019
This property was nice however there were unexpected conditions. One there was no notification of renovations which cased my sister to have a reaction to the chemicals. Secondly there is a $30 fee per day for parking that was always full.
Comment from Hotel Management
Sep 4, 2019 by Mostafa L, Hotel Management
I am truly sorry for any inconvenience. Please accept my sincere apology for not being notified on time. Don’t let this one time incident stop you from staying with us. Our goal is to make our guests feel welcome and enjoy their stay. Thank you
5 out of 5
by A verified traveler

Posted Sep 2, 2019
The customer service was great. It was a great experience.
Comment from Hotel Management
Sep 4, 2019 by Mostafa L, Hotel Management
Thank you for your feedback. We look forward to see you next time you are in the area. Thank you
4 out of 5
by A verified traveler

Posted Sep 2, 2019
Comment from Hotel Management
Sep 4, 2019 by Mostafa L, Hotel Management
Thank you for your stay. Your feedback is very important as it will help us improve our services and property.
5 out of 5
by A verified traveler

Posted Aug 27, 2019
About the nicest hotel we've ever stayed in! BIG room, full kitchen, dining table, sofa and coffee table, sleeping area and full bath. They call it "residence" inn for a reason - you could live here. And the included breakfast had more offered than we could ever use. Waffle maker, large assortment of syrup varieties including the kind you can use to draw on your plate, cheese varieties, eggs, veggies, cereals, hot and iced coffee, and the list goes on. We were blown away by this place, and booking it through Expedia made for an very affordable experience. We wished we were staying for longer than one night (we were attending a funeral then driving back home). Highest marks to this hotel, it's courteous staff, and its amenities (no pool, though).
Comment from Hotel Management
Sep 4, 2019 by Mostafa L, Hotel Management
Good afternoon I would like to thank you for your feedback and kind words about our property and services. Thank you for your stay
5 out of 5
by A verified traveler

Posted Aug 4, 2019
The staff was exceptional. The lobby was lovely and we especially enjoyed the complimentary breakfast and evening mixer where we met some nice fellow travellers. It also had the cleanest and largest laundry room I have ever seen at a hotel.
Comment from Hotel Management
Aug 16, 2019 by M, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

Posted Aug 3, 2019
Comment from Hotel Management
Aug 3, 2019 by M, Hotel Management
Thank you for your stay
5 out of 5
by A verified traveler

Posted Jul 23, 2019
Really nice place. Fast and easy check in and check out.
Comment from Hotel Management
Jul 26, 2019 by Mostafa Lasfar, Hotel Management
Thank you for your feedback and for staying with us at the Residence Inn Old Town Alexandria