Ratings based on 1,799 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Good hotel

Posted Nov 16, 2017
Was a lovely stay; staff were nice and welcoming. Spa and gym facilities provided. Hotel close to all public transport links easily accessible and many restaurants within walking distance. Room service a bit overpriced but all in all great hotel to stay in. Will defo visit again 😁😁
Comment from Hotel Management
Nov 16, 2017 by Marc - Hotel Manager, Hotel Management
Dear Dee, We are happy to hear your opinion about the staff at the hotel, our main goal is providing an excellent service and comments like yours are very appreciated. We are looking forward to welcoming you again in the future. Kindest Regards Marc - Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Amenities

Posted Nov 14, 2017
Comment from Hotel Management
Nov 16, 2017 by Marc - Hotel Manager, Hotel Management
Dear KD, We really appreciate your ratings. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Nov 11, 2017
Hotel in great location. Comfortable room, more geared towards gay men but still felt quite comfortable as LGBT women. Luxurious spa with loads of facilities. Rooftop bar pleasant, if not slightly overpriced, but friendly staff. Good stay overall!
Comment from Hotel Management
Nov 12, 2017 by Marc - Hotel Manager, Hotel Management
Dear Mel, We are happy to know your opinion about your stay and that your experience at Axel Barcelona was satisfactory. Our main goal is providing an excellent service and comments like yours are very appreciated. We are looking forward to welcoming you again soon. Kindest Regards Marc - Hotel Manager Axel Hotel Barcelona
4 out of 5
Recommended
for Couples
by A verified traveler from blackburn uk

nice hotel good clean hotel good location

Posted Nov 11, 2017
Pros: central to everything
Cons: could have done with tea making facilities
Location: near to most of the bus routes to all the major tourist destinations
pleasent stay with a good well equiped gym clean room pleasent staff
Comment from Hotel Management
Nov 12, 2017 by Marc - Hotel Manager, Hotel Management
Dear Ste, We really appreciate your review about your stay. Thank you very much for your comments, they will be considered. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona
3 out of 5
by A verified traveler from Toronto

Adequate

Posted Nov 11, 2017
The experience was good not nice but good, when i saw the adds online it looked cool to me since its for adults only, I thought that it was gonna be a nice relaxing time with no kids crying or screaming in the halls, however the music in the Lobby, elevators, halls and terrace it was far to Club like, nothing relaxing at all, it felted like i check in in a Dance Club/ Bath House don't get me wrong if you like this kind of stuff, then go ahead, but if you're looking for nice relaxing quite time, this is not it, plus they charge way too much for what they offer, the open concept bathroom in the room was not appropriate.
Comment from Hotel Management
Nov 12, 2017 by Marc - Hotel Manager, Hotel Management
Dear Edgard, Thank you very much for your review and comments. We are sorry to hear about the inconveniences you experienced during your last stay, I can assure you that we will take some actions in regards to your comments in order to improve our service. We will be glad if you could offer us a second chance to show you that the hotel offers very good facilities and service standards. We would like to welcome you again in the future. Kindest Regards Marc - Hotel Manager Axel Barcelona and Two by Axel
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent experience all around

Posted Nov 6, 2017
A lovely modern hotel, with a great location. Staff was extremely friendly, and easy to communicate with for an American who speaks English. Tremendously enjoyed the spa, and had a great massage there.
Comment from Hotel Management
Nov 6, 2017 by Marc - Hotel Manager, Hotel Management
Dear guest, We are happy to hear your opinion about your stay and the staff at the hotel, our main goal is providing an excellent service and comments like yours are very appreciated. We are looking forward to welcoming you again in the future. Kindest Regards Marc - Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, HI

Clean, comfortable and close to everything!

Posted Nov 4, 2017
Eixample is the place to be. For alt lifestyle clients, this "heterosexual-friendly " hotel is a great concept. We're already looking to book the Axel in CPH next year. No, it's not a SFO sex club, but there's a bar and pool in the roof, 2 blocks from Plaza Catalunya or Eixample's best restaurants. The facility itself was vet clean, comfortable and safe. We'll definitely be back!
Comment from Hotel Management
Nov 5, 2017 by Marc - Hotel Manager, Hotel Management
Dear Cliff and Larry We are happy to hear your opinion about your stay at the hotel, our main goal is providing an excellent service and comments like yours are very appreciated. We are looking forward to welcoming you again in the future. Kindest Regards Marc - Hotel Manager Axel Hotel Barcelona
5 out of 5
Recommended
for Everyone
by A verified traveler from belfast

Relaxing review in the heart of the Gay area

Posted Oct 29, 2017
The Axel hotel is a lovely welcoming hotel for all with international clientele. We had a fantastic anniversary stay and enjoyed many of the hotels city including the hotels roof top bar. I would recommend any LGBT couple to stay and enjoy the fantastic service of the hotel.
Comment from Hotel Management
Nov 2, 2017 by Marc - Hotel Manager, Hotel Management
Dear Gavin, We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice Boutique

Posted Oct 29, 2017
Staff was amazing. Close to many public areas restaurants and bars. I would definitely come here again
Comment from Hotel Management
Nov 2, 2017 by Marc - Hotel Manager, Hotel Management
Dear Albert, We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona
5 out of 5
Recommended
for Everyone
by A verified traveler from dumfries, scotland

Central to everything, very modern and clean

Posted Oct 27, 2017
Really enjoyed my time at the axel with my girlfriend. Very modern and clean hotel. Was within walking distance of pretty much everything. Definitely recommended.
Comment from Hotel Management
Oct 31, 2017 by Marc - Hotel Manager, Hotel Management
Dear Bryan, First of all, I would like to thank you for your stay, it has been a pleasure to host you at the Axel Hotel Barcelona. We hope you enjoyed your time in the city and we will be very thankful if you could publish your review on Tripadvisor website using this link: http://www.tripadvisor.com/UserReviewEdit-g187497-d305582-a_placetype.10023-a_ReviewName.-e-wpage1-Axel_Hotel-Barcelona_Catalonia.html, it is important for us that the experiences from our customers at the Axel Hotel are shared with other travelers. I take this opportunity to inform you about our recent openings in Madrid and Ibiza. All the team at the hotel and I hope to welcome you back to Axel Hotel Barcelona soon. Yours sincerely Marc - Hotel Manager