Ratings based on 1,282 Verified Reviews

4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Johannesburg, S.A.

Very good location, short walk to most attractions

Posted Jan 6, 2018
Pros: Location and price
Cons: Room service menu is limited.
Location: Great restaurants, shopping areas, flamenco theatre
Great experience, extremely courteous and diligent staff and management. Hotel is short walk from fantastic cafes and world cuisine eateries. Will definately stay here again, highly recommended.
Comment from Hotel Management
Jan 7, 2018 by María Rosa Castillo, General manager, Hotel Management
Dear Nazim, Thank you for taking time to share such a valuable review. We are pleased to know that you and your family had a wonderful holiday during your stay at Balmes hotel. We are perfectly located in the heart of Barcelona and close to many famous tourist spots like La Pedrera, Casa Batlló and much more. Thank you for complimenting our service. Our well-trained and dedicated team always aim to give the best experience to our every guest. We are happy to know that we were able to meet your expectations. We have taken note of your comment regarding the limited room service menu. We hope to improve our menu in the future. Your satisfaction is always our priority. We thank you for your suggestion and also for recommending us. It means so much to us! We are looking forward to welcoming you again. All the best! María Rosa Castillo, General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Nice hotel with good quality rooms. Good location.

Posted Jan 1, 2018
We stayed in a family room 714 for 3 nights. Lovely room well presented and quiet. Within walking distance of the centre. The staff were friendly and helpful we loved the city and will definitely be back.
Comment from Hotel Management
Jan 3, 2018 by María Rosa Castillo, General manager, Hotel Management
Dear Jonathan, Thank you for such a positive review. We are so pleased to know that you and your family had a wonderful stay at Balmes Hotel. Thank you so much for all your compliments. We take pride in our service, ambiance and specially designed interiors, displaying a variety of sculptures from Africa. Your comfort and happiness is always our priority. As you have mentioned, Balmes Hotel is indeed in a perfect location. We hope you had visited La Pedrera, Casa Batlló, and other prominent tourists' sites which are very close to the hotel. It's very nice and humbling to know that you will return. We are very much looking forward to welcoming you and your family. Wish you a Happy and a Prosperous New Year! María Rosa Castillo, General manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located, clean and comfortable

Posted Nov 14, 2017
It was all we were looking for. Very clean, comfortable and a very good buffet breakfast.
Comment from Hotel Management
Nov 21, 2017 by María Rosa Castillo, General manager, Hotel Management
Dear Guest, Many thanks for your kind comments about your recent experience at Balmes Hotel, Barcelona. We are very pleased to hear your positive feedback regarding the cleanliness and comfort of your room. Thank you for mentioning our very convenient location in the elegant Eixample neighbourhood at only 200m from the "Provença" metro station which makes our hotel a great base from which to explore the city. It's really nice to know that you enjoyed our delicious breakfast buffet, with a wide selection of dishes. The whole team look forward to welcoming you back in the future. My very best wishes, María Rosa Castillo, General manager
4 out of 5
Recommended
for Everyone
by A verified traveler from houston

Posted Nov 12, 2017
Clean hotel...helpful staff...close to everything...good price... breakfast at 18 euro is expensive ....the art work at the hotel is awesome ....
Comment from Hotel Management
Nov 14, 2017 by María Rosa Castillo, General manager, Hotel Management
Dear Guest, Thank you for reviewing your stay at Balmes Hotel - within walking distance to the Passeig de Gràcia, Avinguda Diagonal and Eixample. We are pleased that you were satisfied with the cleanliness of our hotel and with the excellent service our team provided. We welcome your appreciation for the hotel's artwork, featuring a collection of African art, showcasing 3D wooden African masks and sculptures from different sub-Saharan African countries. We take very good note of your observation regarding our breakfast buffet, which includes a variety of delicious Catalan cuisine dishes, as well as gluten free and vegan alternatives. We hope to see you, again. Warm regards, María Rosa Castillo, General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Swindon

Fantastic hotel in the middle of the city.

Posted Oct 26, 2017
Pros: Location, room, bathroom
Location: Close to all the major tourist attractions. Walk, metro or staff will flag down a cab for you.
Me and my fiancé stayed here for 3 nights in October and we had a fantastic time. If you like walking (a lot) then you can walk to almost all the major tourist attractions in the city. We racked up over 25,000 steps each day. If you don't like walking, then the nearest metro station is 5 minutes away. The staff were excellent, we arrived too early to check in but the hotel secured our bags for us. We had to check out at 11 and weren't flying back until the evening, again the hotel secured our bags until we collected them. The beds were very comfortable and the bathroom shower was brilliant. 100% recommend this hotel to anyone travelling to Barcelona.
Comment from Hotel Management
Oct 27, 2017 by María Rosa Castillo, General manager, Hotel Management
Dear Jamie, Thank you for the kind comments you sent us about your recent stay, they were much appreciated. We are delighted that you and your fiancé had such a great stay in Barcelona and were able to visit so much, made easier by our prime location. We do try to make all our guests feel at ease and we will always go the 'extra mile' to ensure that your expectations are met and your stay is a more enjoyable one. We are grateful for your remarks about the comfort of your room. Thank you very much for your kind recommendation. The entire team hope that we have the pleasure of welcoming you back on many more occasions. My kindest regards, María Rosa Castillo, General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Near everything

Posted Oct 5, 2017
Pros: Love the location and the room itself.
Cons: A friendlier bartender at the pool.
Location: Shopping, museums, restaurants
Our first time in Barcelona and had a great time there. The only disappointment is the unfriendly bartender at the pool area. We were told the bar closes at 10:30pm and we got there around 9:45pm. We got one drink and was told to pay right away and then he left. He was gone for a good 20mins, and when he got back he started cleaning up and wasn't able to serve us another drink and shut down everything and left.
Comment from Hotel Management
Oct 8, 2017 by Mercedes Garcia, Hotel Management
Dear guest, First of all we would like to express our sincerest gratitude for choosing our Balmes hotel for your stay in Barcelona. On the other hand, We were most concerned to read your remarks on the service you experienced at the pool bar whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Mercedes Garcia Rooms Division Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire, UK

Lovely hotel. Great base for sightseeing.

Posted Sep 26, 2017
Lovely hotel. Our room was very clean and well furnished. Good location, within easy reach of bus stops and metro not far either. We enjoyed our stay very much.
Comment from Hotel Management
Sep 29, 2017 by María Rosa Castillo, General manager, Hotel Management
Dear Sandy, We warmly thank you for communicating this feedback in relation with your time at Balmes hotel, in Barcelona. We are glad you enjoyed your stay in our hotel. Thank you for underlining its proximity to the metro station "Provença", with a good selection of different metro lines. We are pleased that your room and its amenities suited you. The entire team looks forward to seeing you in the near future. With renewed thanks,
5 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Fabulous hotel

Posted Sep 25, 2017
Everything was wonderful. Room, service, staff...would stay here again.
Comment from Hotel Management
Sep 29, 2017 by María Rosa Castillo, General manager, Hotel Management
Dear Beth, Please accept our thanks for this positive comment concerning your experience with Balmes hotel, in Barcelona. It's pleasant to read that your stay was enjoyable and that our hotel has fully met your expectations. Thank you for alluding to the quality of our services, the comfort and cleanness of your room. We all hope to welcome you back for another positive experience. Kind Regards,
5 out of 5
by A verified traveler

Fantastic Hotel!!

Posted Sep 18, 2017 on Hotels
The hotel is situated in a great part of Barcelona....very handy for most tourist sights, with loads of local pubs and restaurants nearby. The staff were friendly and happy to help. We stayed for our anniversary and the room was prepared with romantic roses and chocolates on our pillows.......breakfast was a little pricey but was a buffets style. Overall an excellent hotel in a great location.
Comment from Hotel Management
Sep 27, 2017 by GILARI, Hotel Management
Dear Guest, Please accept our thanks for this nice feedback about your time at Balmes hotel, in Barcelona. Thank you for choosing our hotel for your romantic experience. We are delighted to know that you had a pleasant stay and that you have been seduced by the decor of your charming room. It was a great pleasure for us to help you enjoy this memorable and very unique moment in our relaxing hotel. Thank you again for your mention of our friendly staff and our location in the central neighborhood of Eixample and close to Barcelona’s most-famous tourist attractions We all hope we can welcome you back on another occasion. Our Best wishes, María Rosa Castillo, General manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Staffs were friendly and readily available. Good hotel in general. Room service and amenities were great. Relaxing stay. A bit of walk from Catalunya plaza but if you don't mind it, it's a great location.
Comment from Hotel Management
Sep 20, 2017 by María Rosa Castillo, General manager, Hotel Management
Dear Guest, Thank you for reporting so positively about your stay at Balmes Hotel, located in Barcelona’s central Eixample neighborhood, just steps away from the Passeig de Gràcia and just 200 m from Provença metro station. Our team members are readily available to assist our guests, wherever necessary - we welcome your kind remarks. It is wonderful to see that you fully appreciated our hotel and amenities, overall. We certainly hope we have the pleasure of welcoming you back, again. My very best wishes,