Ratings based on 444 Verified Reviews

3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge, UK

Excellent location and good value

Posted Oct 1, 2014
Pros: Very friendly and helpful staff
Cons: Tea and coffee making facilities!
Location: Well located for shops and restaurants and Las Ramblas.
A very enjoyable 3-night stay. Not many hotels have rooms to accommodate 3 adults (and with enough space for 3 people).
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great location for Barcelona city centre

Posted Sep 26, 2014
Pros: Location
Cons: Room condition and facilities
Location: Access to Gaudi structures. Access to tourist bus connection point. Big selection of good restaurants and cafes.
The hotel location is perfect for access to all tourist attractions, and I would recommend it on that basis. It is also close to a great selection of restaurants and cafes. The front desk staff are very helpful and friendly. The general condition of the room does not merit a 4 star rating. The closet doors were broken; there was no coffee or tea facility; the minibar fridge did not work; the beds were comfortable but incredibly noisy and creaky. The breakfast buffet is ok but not exceptional.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 25, 2014 on Hotels
3 out of 5
by A verified traveler

Central but hardly 4 star

Posted Sep 21, 2014
Pros: Clean and central
Cons: wi-fi connection/strength.
Location: Plaza de Caatalunya is good.
-relatively clean, central but dated (bath taps are old) and beds a bit hard. I was here on business and needed a decent wi-fi connection above all but it was poor in my room and that of a colleague. I also left an iPhone charger in the room. Called back the next day and they couldn't retrieve it.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Excellent location for visiting Barcelonna

Posted Sep 19, 2014
Pros: Staff always helpful
Location: Tour buses ,shopping ,airport bus minutes away
Had a good time with some great meals especially in the market and saw everything we planned to see.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Florida

A location

Posted Sep 17, 2014
Pros: Location
Cons: Check if all things are in good condition before the next guest arrives
Location: Everything is nearby, good restaurants and cafeterias, transportation, stores.
Location is excellent, close to Plaza Catalunya, ramblas and museums. There are times when you have to wait longer than usual for the elevators and you move faster by using the stairs. Air conditioning worked perfectly, however we did not have neither Internet or television on the first day. Both things were resolved the next day. I would definitely recommend the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Close to Las Ramblers

Posted Sep 16, 2014
Pros: clean sheets and towels every day
Cons: A bar for the early evening
Location: excellent location near to everything
Clean hotel shame there was no bar to use before you go out or if you fancy an early night
1 out of 5
by RichardH from Scarborough

TERRIBLE!!

Posted Sep 15, 2014 on Hotels
Booked two rooms, air con not working in friends room, given a fan to use, but in early hours loud bang and all electrics went off. At front desk told could not fix until morning, with only alternative given was to move in to a room that was dirty. told by night reception staff that friend was lying about air con. They said that the hotel was 'falling apart' They were very rude and unhelpful, second room eventually found. Reception staff in morning apologetic. there was no information in the rooms about the hotel, i.e. how to phone down to reception or the password for the Wi-Fi, asked why and they said hotel had been purchased by antoher company and were closing in December. There was also no bar as advertised, breakfast given as apology for problems but poor. This is definitely NOT a four star hotel, only thing in its favour is the location. WOULD RECOMEND THAT PEOPLE AVOID THIS HOTEL!
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich UK

Nice hotel in the centre of Barcelona.

Posted Sep 13, 2014
Pros: Cleanliness of the rooms, closeness to the centre
Cons: Few staff available at any one time so you might have to wait if you need something
Location: The metro, the ramblos, passeig de Gracia
It is a chain hotel and close to the centre. From the metro take the St Pere exit and it's the road 2 up on the right. The staff speak good English although there are only two staff members on at any one time
4 out of 5
by Two Aussie oldies from Sydney

Fantastic location, great staff

Posted Sep 11, 2014 on Hotels
We were upgraded to a balcony room overlooking the Plaza Catalunya and would recommend it to all. A great location in a wonderful city. Staff were excellent although the hotel is a little dated but very clean. Excellent value for Barcelona.