Ratings based on 362 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Great stay, lovely apartment, friendly staff.

Posted Sep 17, 2017
Pros: Location, high quality.
Stayed here with 5 friends. rooms were great, easily sleeps 6 people. Very well fitted out - a home away from home. Finished to a high standard. Good location, near a metro station, 30 mins walk to the beach, lots of nice bars and cafes near by. Supermarket across the road too which is very handy.
Comment from Hotel Management
Sep 18, 2017 by Mkt Manager, Hotel Management
Dear, Craig: thanks so much, it was a pleasure to talk with so lovely people :D
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

nice very comfortable apartment, very clean ,

Posted Sep 16, 2017
Pros: close to Sagrada Familia, convinient location for exploring the city,
Location: nice restorants and cafes
Good location, three bedroom apartment , nicely furnished , very clean, it has everything you need for a pleasent visit of the town, close to to the atractions, nice restorants and cafes near buy , only 2,5 km to the beach . The staff was very friendly and helpfull,
Comment from Hotel Management
Sep 18, 2017 by Mkt Manager, Hotel Management
Good morning, Kokan: thanks for write your kind comments. I can only say thanks and we hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Had a nice stay overall.

Posted Sep 12, 2017
Pros: good location and nice apartment
Cons: stock wash/face cloths so we didn't have to use our hands to wash
Location: 2 blocks to La Segarda Familia
The hotel was easy to get to from Metro. We had a nice apartment with comfortable bedding. There were just some minor problems with the room. The shower door leaked and the room safe was broken. My biggest complaint was that there were no face/wash cloths. The complimentary wine was a nice touch.
Comment from Hotel Management
Sep 18, 2017 by Mkt Manager, Hotel Management
Hello, Juliet: Thank you very much for coming and for your comments. We will take into account your opinion although I do not understand the situation since there are small towels, maybe there were few ?, in any case apologies and of course I encourage you the next time you are with us ask us any thing that neecsites. Thank you. Best regards from Barcelona!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Clean and great location. Staff was very friendly7 Lay
Comment from Hotel Management
Aug 28, 2017 by Mkt Manager, Hotel Management
Hello: thanks so much for your words and your comment :) See you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Nice hotel close to la segrada

Posted Aug 10, 2017
Perfect for families. Grocery store a cross the hotel for convenience. Accommodation complete. The gym and swimming pool for 16 and older.
Comment from Hotel Management
Aug 28, 2017 by Mkt Manager, Hotel Management
Hello: thanks so much for your words and your comment :) See you soon!
3 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 4, 2017
would like to write to you about my hospitality experience at the Castro Apartments in Barcelona. On 23.7.2017 we arrived at the apartment house when we were ahead of the Chakin hour and received your representative on behalf of Lahay. She sent us to a room with two tickets but forgot to mention an important detail and that the rooms would only open at four o'clock and by then we were invited to ask the room cleaner to open the door for us. I also asked her for breakfast because I had ordered a deluxe room with breakfast for the whole family. She said there was nothing to worry about when we appeared on the list and again forgot to mention breakfast starting at 8.30. It is important to note that you write that breakfast begins at seven in the morning and in the room you leave a note that the meal starts at 8.15. In detail about your apartment hotel does not say anything about the breakfast outside the apartment house and that it starts at 8.30. This fact caused me a significant problem and a great embarrassment. By the time we arrived, the whole family had arrived, we did not appear on the list, and the girl at the front desk and the girl in the kitchen treated me very badly. They spoke among themselves on the phone in Spanish and I understood what they were talking about. They said that I wanted to eat and they did not understand what I wanted. Sarah who works in the kitchen said she had no way to find out and to help and that this was your problem! After I asked for tears,
Comment from Hotel Management
Aug 28, 2017 by Mkt Manager, Hotel Management
Good Morning: Sinceramente the only thing I can say is that we felt the whole team what happened and that our job is to enjoy the trip and not that it is shameful or misunderstanding. I really do ask you to please accept our apologies. We have already solved the problem of communication between the restaurant and our system so that it is 100% coordinated and do not repeat these situations. Greetings from Barcelona.
5 out of 5
Recommended
for Families
by A verified traveler from West Palm Beach FL

Great place to stay!!!

Posted Jul 31, 2017
Pros: We liked everything!
Location: Great location close to metro station, Sagrada familia and walkable distance to Plaza Cataluña which is the center (in my opinion) of the city!
What a wonderful place! I only have good things to say about Castro Exclusive Residence. Rooms are very clean, comfortable, and equipped with everything we needed. Metro and Sagrada Familia is a block and a half from the front door, supermarket is right across the street and many, many places to eat all around. Few staff we encountered were very nice and helped us schedule a taxi to pick us up early morning to go to the airport. I would definitely recommend this hotel to everyone interested in visiting Barcelona and stay close to a very quite (except the metro) neighborhood. Loved it!!!
Comment from Hotel Management
Aug 28, 2017 by Mkt Manager, Hotel Management
Good morning, Barbara: is real pleasure to read your comments :))) I think I can only say: thaaanks. We hope to see you soon. Best regards from Barcelona.
4 out of 5
Recommended
for Families
by A verified traveler from West Sussex

Good sized family apartment

Posted Jul 29, 2017
Pros: Modern decor, roof (sun) terrace a well kept secret. Hand location for Metro.
Cons: Slightly tatty in places and the reception desk was only manned intermittently. Shame the spa is limited to 18+ (although we were aware in advance).
Location: 5mins walk from Sagrada Familia, sightseeing bus routes & Metro, a couple of small parks nearby, several small tapas bars in the vicinity.
Good sized apartment (Floor 4, Apartment 4), perfect size for our family of 4's week in Barcelona. Slightly tatty in places, but very well attended by housekeeping on a daily basis. Two single rooms and a larger en-suite double. Large living area and decent enough kitchen. A little out of town, but close enough to the Metro for that not to matter. A couple of nearby supermarkets for supplies. Lovely roof terrace for sunbathing, spa was probably nice too, but as we had two under-18's (not allowed into spa) we couldn't find out. A few tapas restaurants around, but a bit hit and miss in terms of quality / value. We had very enjoyable days out to Mount Montjuic (castle, great views and cable car ride), the beach (very crowded), Aquarium (standard fayre, a bit pricey), kayaking/snorkelling with Excursions Barcelona (highly recommended), Sagrada Familia (quite impressive) & the Magic Fountain (a nice,- and free - way to end our trip).
Comment from Hotel Management
Aug 28, 2017 by Mkt Manager, Hotel Management
Dear, Jon: Thank you very much for your kind words. I know that it is somewhat uncomfortable that the access to the SPA is for people over 17 but it is the rules that were established at the time for its good functioning. For the rest, I am very happy because I see that you have made the most of these days in Barcelona. We hope to see you soon. Best regards from Barcelona.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location and all the services needed

Posted Jul 10, 2017
We really enjoyed our stay at Castro Exclusive Residences SPA Sagrada Famiglia. The apartment was clean, comfortable and quiet. It is in an excellent location! Only steps from public transit and in a great neighborhood with a grocery store right across the street. I only have one minor complaint: the coffee machine in apartment was unidentifiable and we could not purchase from the local grocery the pods to fit it - the apt. provided some for a cost for each cup! I would highly recommend this apartment for families visiting Barcelona.
Comment from Hotel Management
Aug 28, 2017 by Mkt Manager, Hotel Management
Hello :) Thanks so much for your words. I hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great location close to Sagrada Familia and metro

Posted Jul 2, 2017
Stayed for 4 nights. Lovely continental breakfast in Spa. Didn't use swimming pool, it looked lovely but had forgotten to take swimming caps. Collected BCN travel cards at airport and found they didn't work later that evening on the metro. Did get someone to let us through but it wasn't until the next day we found someone who could exchange them for us, you do only need tickets to get onto system so we could travel back to our accommodation.
Comment from Hotel Management
Jul 3, 2017 by MKT Manager, Hotel Management
Dear, Jaqui: Thanks for coming and writing. Ays, I am very sorry that you used the SPA but, did you know that both at the reception and in the spa you can get the swimming caps? Ayyys Well, otherwise I'm glad you enjoyed the trip. See you soon!