Ratings based on 1,167 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jan 9, 2019
No sound proof between other rooms. We could hear other person’s snoring every night. Staff is friendly but never help or sevice to carry things. Overall, the fercility is small and a bit far away from the main area in Barcelona. I would not go back to this hotel. I dont believe this hotel is four star, I think this hotel is only three star.
Comment from Hotel Management
Jan 12, 2019 by David Torres, Hotel Management
Dear Guest, We thank you for choosing us for your visit in Barcelona, also for your time and comments that are essential for the constant improvement of the hotel as we strive daily to give you the best service and attention. Notes have seriously been taken from your appreciated remarks and suggestions about the room noise isolation. It is our goal to get it right and create a fantastic experience for our guests. The noise isolation from room to room and from the exterior to the room were addressed early on in the design process of our hotel, applying measures such as double-glass soundproof windows in all our rooms. Regarding the location, please be aware that through the satisfaction surveys that our clients deliver, the hotel's location is one of the strongest and best valued points along with the attention and friendliness of the staff and the breakfast. Referring to your comments, we regret the inconvenience that you may have experienced during your stay with us; We would like to inform you that you can report any incident or suggestion you have to our staff that is always at your entire disposal, before, during and after your stay. It will be a pleasure to host you again soon and better showcase our service so you can enjoy the experience that so many of our guests have grown so fond of. All the best,
5 out of 5
by A verified traveler

Posted Jan 2, 2019
Comment from Hotel Management
Jan 2, 2019 by David Torres, Hotel Management
Dear guest, We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. Sincerely,
5 out of 5
by A verified traveler from Bournemouth

Posted Nov 1, 2018
Lovely modern town hotel, excellent helpful staff, exceptionally clean rooms. We did not use the pool or bar as we were out all day but cannot complain about our stay.
Comment from Hotel Management
Nov 3, 2018 by David Torres, Hotel Management
Dear Nicola, We thank you for choosing our hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel and services as we strive daily to give you the best attention and services, so it is always a pleasure to know that you have enjoyed your stay with us. Whilst standing at your entire disposal, we hope to receive you very soon. Best regards,
4 out of 5
by A verified traveler

Posted Nov 1, 2018
Comment from Hotel Management
Nov 3, 2018 by David Torres, Hotel Management
Dear Guest, We thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. Best regards,
5 out of 5
by A verified traveler

Posted Oct 29, 2018
Comment from Hotel Management
Oct 31, 2018 by David Torres, Hotel Management
Dear guest, We thank you for choosing our hotel for your visit in Barcelona, and also for your time and comments and great ratings. Best regards,
4 out of 5
by A verified traveler

Posted Oct 25, 2018
Central hotel. Easy to get to various attractions. Comfortable modern hotel but standard rooms are a bit small.
Comment from Hotel Management
Oct 28, 2018 by David Torres, Hotel Management
Dear Guest, We thank you for choosing our hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel and services as we strive daily to give you the best attention and services, so it is always a pleasure to know that you have enjoyed your stay with us.
5 out of 5
by A verified traveler

Posted Oct 20, 2018 on Hotels
Comment from Hotel Management
Oct 21, 2018 by David Torres, Hotel Management
Dear Sayeef, We thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. Best regards,
5 out of 5
by A verified traveler

Posted Oct 12, 2018 on Hotels
Great, helpful staff spoke perfect English and arranged for us a wonderful dinner at a hard-to-book Barcelona restaurant, provided easy-to-follow directions to La Rambla and Sagrada Familia and even booked us our taxi to the airport when we left. Friends of ours recommended the Casonova to us...and we'd recommend it to you!
Comment from Hotel Management
Oct 28, 2018 by David Torres, Hotel Management
Dear Edward, We thank you for choosing our hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel and services as we strive daily to give you the best attention and services, so it is always a pleasure to know that you have enjoyed your stay with us. Cordially
4 out of 5
by A verified traveler

Posted Oct 11, 2018
Comment from Hotel Management
Oct 12, 2018 by David Torres, Hotel Management
Dear Guest, We thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. Best regards,
3 out of 5
by A verified traveler from london uk

Good localtion easy access to main town

Posted Oct 10, 2018
Its ok but not as expected as 4stars hotel . Good location , staff is very nice and helpful , hotel need updated to meet up standard 4stars
Comment from Hotel Management
Oct 11, 2018 by David Torres, Hotel Management
Dear G, We thank you for choosing our hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel and services as we strive daily to give you the best attention and services, so it is always a pleasure to know that you have enjoyed your stay with us. Whilst standing at your entire disposal, we hope to receive you very soon. Best regards,