Ratings based on 383 Verified Reviews

3.7 out of 5
74% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from uk

Hotel near main railway transport links

Posted Oct 20, 2017
Room was dated with few room facilities. Needs a upgrade of the shower/ bath / basin. Front door sticking, bathroom door has water damage at the bottom, basin cracked. Good transport as near fo main railway station and metro (5 mins walk). Adequate cafes, bars and small supermarkets nearby. On edge of residential area. Hence ok rating overall for a 4 star hotel.
Comment from Hotel Management
Nov 6, 2017 by Sergio, Hotel Management
Thanks for your comments
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

2 Nights 1Day

Posted Oct 19, 2017
Pros: I liked the staff.
Cons: Add something to hang towels to dry or if we wash clothes.
Location: Its an ok location, 15 min from airport. walk to the stadium and lovely shops, nice park close by. Lots of lil cafes and restaurants.
Nice big clean room, nice beds, lovely bathroom however where does on hang towels to dry? Why only 3 plugs in the room? Limited Breakfast, ur better off eating out. Its lovely for a short stay.
Comment from Hotel Management
Nov 6, 2017 by Sergio, Hotel Management
Thanks for your comments We work to make your stay as pleasant as possible in our city. Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Close to Rail link

Posted Oct 7, 2017
Pros: Close to rail station
Cons: A kettle would be a help
Second time at this hotel due to its convenience to Barcelona Sants Rail station for catching an early train to Paris. Rooms are ok but the first time we didn't have any hot water, this time it was okay, and there's a great sandwich shop close by that opens at 6:30 am.
Comment from Hotel Management
Nov 6, 2017 by sergio, Hotel Management
Thanks for your comments We work to make your stay as pleasant as possible in our city. Regards Sergio Vidueira
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Close to the train station

Posted Sep 28, 2017
Pros: Convenience
We walked to and from the train station (Barcelona Sants), with luggage, and it was an easy five minute walk. The room was fine, the elevator worked, and we were very comfortable for the night. The front desk associate when we arrived, whose name was possibly Valeri, was wonderful - he was friendly and helpful and gave us restaurant and other information cheerfully.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Good location close to train station.

Posted Sep 23, 2017
Would have rated higher if there had been hot water!!
2 out of 5
by A verified traveler from San Jose, CA

Good hotel that needs improvements on staff

Posted Sep 15, 2017
Pros: Hotel room was clean and pleasant enough.
Cons: Staff members customer service and comprehension skills.
Location: Good location near the train station.
The hotel itself was comfortable enough to stay in. However, what made the stay unpleasant was the night staff member at the front desk. I had notified the hotel before-hand that an extra guest would be joining, but they seemed to not have that on record. I would have overlooked this mishap had it not been for the staff members negative attitude while arranging an extra room for the guest. This attitude is not what anyone needs after traveling for an exhausting 10+ hours. There also seemed to be a misunderstanding regarding checkout time. The night staff member insisted that checkout was at 12AM when it's actually 12PM. I later re-confirmed the correct checkout time with a different staff member in the afternoon. Poor communication/comprehension skills for some staff members all-around.
5 out of 5
by Carmen

This traveler left a rating score only Posted Aug 6, 2017 on Hotels
4 out of 5
by Ray

Posted Jul 18, 2017 on Hotels
Comment from Hotel Management
Jul 26, 2017
Thank you for your coment Kindest regards Sergio Vidueira
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2017 on Orbitz
Location: Walking distance to Barcelona Renfe Train Station. Walked to Sagrada Familia but was quite a trek.
Nice hotel. Able to access room early which was quite nice.
Comment from Hotel Management
Jul 17, 2017 by Sergio, Hotel Management
Thank you very much for your comments. We work to make your stay in our hotel as pleasant as possible Thanks and regards Sergio Vidueira
5 out of 5
by Bryon

This traveler left a rating score only Posted Mar 28, 2017 on Hotels