Ratings based on 1,084 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from pasadena, califirina

Vacation

Posted Dec 2, 2017
Very nice Barcelona is a beautiful and friendly country, l love to come back soon
Comment from Hotel Management
Dec 12, 2017 by Pascal Billard, Hotel Management
Dear Spencer, Thank you so much for taking your time to share your impressions about your last stay at the Majestic Hotel & Spa. I am pleased to read that your overall impression of the hotel is a good one and I am certainly happy that your stay with us did satisfy you. We sincerely hope to have the chance to welcome you back soon. Kind regards, Pascal Billard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Majestic Hotel - BCN

Posted Dec 1, 2017
Great experience. I highly recommend this hotel: great location, outstanding service and friendly staff.
Comment from Hotel Management
Dec 12, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Ben, Thank you so much for taking your time to share your impressions about your last stay at the Majestic Hotel & Spa Barcelona. I am pleased to read that your overall impression of the hotel is a good one and I am certainly happy that your stay with us did satisfy you. We sincerely hope to have the chance to welcome you back soon. Kind regards, Pascal Billard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from CHICAGO, IL

It's the best location beautiful hotel

Posted Nov 30, 2017
Pros: The location
Cons: Have a small nice restaurant for lunch and dinner
Location: Best location we walked to the Rambla and the Gothic quarter.
This is the best location in Barcelona. The breakfast area and the foods are better than most elegant places. The staffs are extremely helpful and competent. The room and the hotel are very clean and if you like to have a nice lunch then go to the tenth floor. There is a nespresso machine in the room
Comment from Hotel Management
Nov 30, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Tariq, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your recent visit to Barcelona and for sharing your experience on Expedia. I am delighted to read that you had a wonderful time with us and that our services and facilities met your expectations. We look forward to welcoming you back to the Majestic Hotel & Spa in the near future. Kind regards, Pascal Billard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Wonderful stay

Posted Nov 28, 2017
We absolutely loved our stay at the hotel. The rooms, and staff were unbelievable the roof top bar is great. The spa is a great day to relax after a day seeing the city. You’re centrally located to most attractions and neighborhoods.
Comment from Hotel Management
Nov 28, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Ashten, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your recent visit to Barcelona and for sharing your experience on TripAdvisor. I am delighted to read about what a great time that you have had here with us at the Majestic Hotel & Spa. You have been particularly complimentary towards our staff and the spa, who make the impossible possible to provide the highest quality service to all our guests. Thank you very much once again for your kind words, and we look forward to having you with us again in the future. Kind regards, Pascal Billard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel. All the sights of the city are nearby.

Posted Nov 25, 2017
One of the best hotel in Barselona. Very good location. I was impressed with the service.
Comment from Hotel Management
Nov 27, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Zhanna, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your recent visit to Barcelona and for sharing your experience on Expedia. It is a pleasure for me to read that our services and facilities met your expectations and you have a wonderful time amongst us. All the members of the team work tirelessly to deliver the best quality service and provide all our guests with the perfect Majestic experience. We look forward to welcoming you back to the Majestic Hotel & Spa in the near future. Kind regards, Pascal Billard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Excellent Hotel

Posted Nov 14, 2017
An entirely positive experience, an excellent, top quality hotel with staff to match.
Comment from Hotel Management
Nov 14, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Andy, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your recent visit to Barcelona and for sharing your experience on Expedia. I am delighted to read that you had such a positive and wonderful stay with us, that you enjoyed all our services and facilities and that we met your expectations. We all work tirelessly to deliver the best quality service and receiving such positive reviews helps us continue improving and reinventing ourselves. We look forward to welcoming you back to the Majestic Hotel & Spa in the near future. Kind regards, Pascal Billard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Amazing Hotel

Posted Nov 3, 2017
Room are really majestic all staff are nice and friendly. Especially Francisco one of the staff in majestic he upgrade our room in Passeig De Gracia view, when he found out that we came back again to stay for another one night. Good Job and thank you! Joan
Comment from Hotel Management
Nov 6, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Joan, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your recent visit to Barcelona and for sharing your experience on Expedia. I am delighted to read the kind words you have for our hotel and staff, specially Francisco. Do not doubt I will let him know about your comments. And also that we met your expectations with our services and facilities. We look forward to welcoming you back to the Majestic Hotel & Spa in the near future. Kind regards, Pascal Billard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Posted Nov 3, 2017
breakfast buffet was impressive, staff was great, room service was on time and good
Comment from Hotel Management
Nov 3, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Anderson, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your recent stay in Barcelona and for sharing your experience on Expedia. I am delighted to read that our services and facilites such as the breakfast buffet or the room service met your expectations and you had a wonderful stay with us. One of our goals is to continuously reinvent ourselves to offer the best service possible so our guests enjoy and feel comfortable amongst us. Thank you again and we look forward to welcoming you back to the Majestic Hotel & Spa in the near future. Kind regards, Pascal Billard General Manager
4 out of 5
by A verified traveler from Canada

VERY SMALL ROOM with no room for luggage!

Posted Nov 1, 2017
Pros: The lobby and public areas were beautiful.
Cons: Room size. Also the service given at check in was not what one would/should expect at this caliber of hotel.
Location: The location of the hotel was perfect with many nice shops and restaurants and walking distance to many of the major attractions.
The room was far to small to enjoy our stay. We booked a 3 night stay and had a fair amount of luggage with us as we were going on a 21 day cruise. There was nowhere to store the luggage and we were constantly tripping over it and had to keep moving it around the entire time. I would have expected much nicer/bigger for the price we paid. The booking was for a DELUXE ROOM with a city view, there was also zero view of the city from this room, just some rooftops. As soon as the porter brought us to our room I commented on how small it was and questioned where we would be able to keep our luggage and he never responded at all and just asked if there was anything else we needed. The bathroom was quite nice, updated and spacious, we had considered storing some of our luggage in there but were afraid we may trip over it if using the washroom in the middle of the night.
Comment from Hotel Management
Nov 3, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Anna Maria, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your recent visit to Barcelona and for sharing your experience on Expedia. It is my pleasure to read how highly you valued most of the hotel areas. However, I regret to learn that you were not 100% satisfied and I would like to apologize for that. When and if we happen to fail meeting our clients’ expectations, we sincerely appreciate to be made aware as we need to understand and progress. I want to thank you once again for your feedback and I look forward to welcoming you back to the Majestic Hotel in the not too distant future. Kind regards, Pascal Billard General Manager
4 out of 5
Recommended
for Families
by A verified traveler from London

It is a truly relaxing holiday!

Posted Oct 31, 2017
The hotel apartment got all the facilities that we needed during our holiday. The room service is top class. The cleaner changed the towels every day and folded the children's pyjamas neatly every day. The rooms were clean when we came back after a long day. The room was reasonably quiet but the view from the back room was obscured from looking far away. I can only see someone else's apartment. The location is within walking distance of many attractions. Nice!
Comment from Hotel Management
Nov 2, 2017 by Pascal Billard, General Manager, Hotel Management
Dear PC, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your recent visit to Barcelona and for sharing your experience on Expedia. It is a pleasure for me to read all these kind words about your stay ay the Majestic. We aim to make our guests stays comfortable and unforgettable and reading that our services and facilities met your expectations encourages us to continue working and improving. Thank you again and we look forward to welcoming you back to the Majestic Hotel & Spa very soon. Kind regards, Pascal Billard General Manager